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Everything You Need to Know About Amex Centurion Lounge Family Rooms

June 27, 2019
7 min read
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There's lots of rules for both kids to follow at airports: Wait in line, send your favorite stuffy through screening all alone, say your name to a stranger at security, sit quietly for hours in a small seat on the flight, carry your bags a long distance — and the list goes on and on. Sometimes during all of that, as the parent, you just want a room where you can shut the door and let the kids simply play and be kids for a few minutes before continuing on the next step of the journey.

Enter the family rooms in airport lounges. Specifically, family rooms in the American Express Centurion Lounge network, which can serve as the perfect respite from your family's travel day.

(Photo by Andrea Bacle Photography)

Amex Centurion Lounge Family Room Locations

An American Express Centurion Lounges can be accessed by those with the Platinum Card® from American Express or Business Platinum Card® from American Express. Those with the high-end, invite-only namesake Amex Centurion Card can access the lounge with their entire immediate family or two guests. Platinum cardholders can bring in two complimentary guests to a Centurion Lounge plus children under the age of 2 at no additional charge. Note that Platinum cardholders can only access the lounges within three hours of scheduled departure with a same-day, confirmed boarding pass — access upon arrival at your destination is no longer allowed.

Family rooms can be found at these locations in the Amex Centurion Lounge:

(Photo by Zach Honig / The Points Guy)

These locations do not have dedicated family rooms in the Amex Centurion Lounge:

There are also many Amex Centurion lounges under construction. Amex confirmed to TPG that the following lounges now under construction will have multipurpose rooms that are "focused on families but could be used by any guest ... with the look and feel ... similar to true family rooms, but with additional seating." Amex also confirmed that there will be toys, a TV, and activities such as books or games in these rooms located within the lounges at:

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Unfortunately, the Centurion lounges at London Heathrow (LHR) and Phoenix Sky Harbor (PHX) are not slated for family or multipurpose rooms, though there will be a wellness room at the LHR lounge available to nursing mothers.

JFK Centurion Lounge groundbreaking in March 2019 (Photo by Brendan Dorsey/The Points Guy)

What's Inside an Amex Centurion Lounge Family Room

The Amex Centurion Lounge family rooms are typically small rooms within the larger lounge with a frosted-glass wall on one side. Blessedly, there's a door, so toddlers can't easily escape. The rooms are best for those with relatively young kids, as there are often toddler-appropriate toys on the shelves.


The slightly older kiddos may appreciate the TV and video game consoles that are often available in family rooms. A great feature is that the rooms have some pretty solid soundproofing -- we even did a test with a screaming adult in the room at a lounge preview once, and those outside could barely hear anything.

Centurion Lounge family room at SFO.

One understandable bummer about the family rooms is that food and drinks are not allowed, so while there is a nearby included buffet and bar in the lounge, those items aren't supposed to come into the family room with you likely due to the mess that could ensue if children and families ate in the carpeted room all day.

(Photo by Zach Honig/The Points Guy)

Other Amex Centurion Lounge Features to Know

Just because you have kids doesn't mean you have to spend the whole time in the family room. Most of the Amex Centurion lounges feature drinks, hot buffets and desserts. At the very least, be sure to fill everyone's belly before you leave. I've found that not all of the food in the Centurion Lounge is a guaranteed kid pleaser, but there is usually enough on display to make it work for all but the pickiest eaters.

(Photo by Katherine Fan / The Points Guy)

While not as glamorous as the martinis served at the bar, the Centurion Lounge bathrooms are also often a notch above what you will find in the rest of the airport. Take those potty breaks and change those diapers while in the lounge.

DFW Amex Centurion Lounge (Katherine Fan / The Points Guy)

Within at least some Centurion Lounge locations, such as DFW, as shown below, you'll even find a diaper disposal available under the changing area.

DFW Amex Centurion Lounge (Katherine Fan/The Points Guy)

Those with older kids who are happy to read a book or play on quietly their tablets may be happy in corners of the lounge away from the family rooms, such as in loungers.

Some of these tucked-away corners of the lounge might also be comfortable places for nursing moms and babies.

(Photo by Katherine Fan/The Points Guy)

Though an Amex cardholder can only bring in two additional included guests to the Centurion Lounge, there's a way for families of more than three to enjoy them: authorized user cards. As outlined in more detail here, Amex Platinum cardholders can add up to three authorized users per year for a flat $175 for up to three additional cardholders (see rates & fees). Each of these cardholders can access the lounge and bring up to two included guests. Children 13 and up can be authorized users, so even larger families can find a way to make Centurion Lounge access work via authorized users.

Amex Centurion Lounge Family Room (Photo by Katherine Fan / The Points Guy)

Bottom Line

The growing Amex Centurion Lounge network isn't just for business travelers -- it's actually great for families. While not every single Amex Centurion Lounge has a family room, many of them do. We don't yet know for sure what the mixed-use rooms in the forthcoming lounges will look like in real life, but it's good to know that American Express is continuing to keep families in mind when constructing new lounges.

While the family rooms in the Amex Centurion lounges aren't the only reason my family continues to hold a Platinum Card® from American Express, they're definitely a jewel in the crown.

For rates and fees of the Amex Platinum, click here.

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

TPG featured card

Best for dining at restaurants
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review
Apply for American Express® Gold Card
at American Express's secure site

Rewards

1 - 4X points
4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.

Intro offer

As High As 100,000 points. Find Out Your Offer.
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.

Annual Fee

$325

Recommended Credit

Excellent to Good
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits.

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer
    You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit
    Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits.

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.