Is it time for another round of extensions for airline and hotel travel certificates?
Well, my 2020 travel plans haven't quite played out the way I expected.
Yours probably didn't either.
There have been plenty of cancellations and a newfound interest in home rentals. I even rented a car for four consecutive months.
When the coronavirus first came to the U.S., many travelers began wondering what would happen to their hard-earned elite status. It took some time, but airlines and hotels across the board extended status for another year in recognition of the fact that travel isn't returning to normal anytime soon.
As part of the extension spree, airlines and hotels also announced that they'd be extending the validity of travel certificates.
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My current unused travel benefits
The other night I did my mid-year inventory of all my unused travel benefits -- those free hotel nights and flight companion certificates earned from credit cards or elite status.
My wife and I have:
- $2,009.10 in flight credits with Delta Air Lines that expire Sept. 30, 2022.
- Two free rental days with National Car Rental that expire Dec. 31, 2020.
- Three Delta companion certificates that expire in April, Aug. and Oct. 2021.
- Four regional upgrades with Delta that expire May 13, 2021.
- Four systemwide upgrades on American Airlines that expire July 31, 2021.
- Five Category 1-4 free night certificates with Hyatt that expire in March, April, June and two in Dec. 2021.
- Two remaining Hyatt suite night certificates that expire Feb. 28, 2021.
- One free Hilton night that expires Aug. 31, 2021.
- One free Marriott night (up to 50,000 points) that expires April 2, 2021.
- Five Marriott suite upgrade nights that expire Dec. 31, 2021.
- Three free IHG hotel nights (up to 40,000 points) that must be booked by December of this year, next July and next October.
- Seven one-day passes to the Delta SkyClub that expire at various dates in the summer of 2021.
- Fifteen drink vouchers on Delta that expire at various dates in the summer of 2021.
Please note that I do have 19 credit cards, which in normal times provide me with these ample perks that I use. But this year... well, do I really need to explain?
Most of the free travel awards listed above have already had their deadlines extended as the world has come to grasp the magnitude of the COVID-19 pandemic and just how long-lasting it will be. So, before I sound ungrateful, a big thank you to all these hotel chains, airlines and car rental companies for extending the deadlines. You can see our full guide to the various extensions here.
So where does that leave us?
As coronavirus cases continue to spike in the U.S. and hopes for a vaccine are still many months away, I've started to wonder if travelers need another round of extensions.
As much as it pains me to say it, the answer is yes.
It might not be until the spring or summer of 2021 that I will feel comfortable taking my family on a vacation. I'm just going to let that sink in for a moment. I hope that isn't the case. But my optimism from a few weeks ago has been dashed out by the horrible news day after day.
Related: Guide to travel certificate extensions
I was speaking with my colleague Zach Griff about all of these unused certificates. We both agree that travel isn't meaningfully restarting anytime soon. With cases on the rise in most states, would-be travelers are staying home and avoiding unnecessary trips.
Furthermore, travel restrictions continue to be extended. Americans can't visit most international destinations, and some states like New York are even imposing 14-day quarantines for domestic travelers.
Reopenings continue to be pushed back too. Hawaii's plan to welcome tourists without a quarantine was just delayed by a month, and countries like Croatia, once ready to willingly accept Americans, recently added restrictions for such visitors.
Thus, it's clear that a recovery in travel is a long way off. Though we're both cautiously optimistic that the situation will improve by the end of the year, the current trajectory isn't looking great. Having a vaccine or effective treatment might be the only way out. And even if we are lucky enough to have a vaccine by the end of the year, it could take months to immunize enough people to allow mass travel.
Related: A country-by-country guide to coronavirus recovery
Bottom line
While I would love to see extensions now -- and this would really help to reinforce loyalty -- I'm not holding my breath.
Airlines and hotels already built up lots of goodwill with their status and certificate extensions. If they are going to do it again, it might not be until closer to the end of 2020.
Another possibility for why it doesn't necessarily make sense for providers to extend certificates now is that there's likely lots of breakage with these certificates. If they go unused, travel companies can reduce their liabilities. In a time when every dollar counts, I wouldn't necessarily fault an airline or hotel for not extending certificates again.
That's probably the right short-term business decision. But travel companies need to be thinking about the long game here. Remember, many of us aim for lifetime status. This is a relationship that will continue for decades and might be passed on to children or grandchildren. (I still have fond memories of an amazing suite upgrade my dad got with Marriott when I was a kid.) How hotels and airlines act now, during the worst of times, will be remembered by many of us for years to come.
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| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Intro offer
Annual Fee
Recommended Credit
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
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Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
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- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.
Rewards Rate
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Intro Offer
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
$325Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.Excellent to Good
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.