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Everything You Need to Know About Amex Centurion Lounge Family Rooms

June 27, 2019
8 min read
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There's lots of rules for both kids to follow at airports: Wait in line, send your favorite stuffy through screening all alone, say your name to a stranger at security, sit quietly for hours in a small seat on the flight, carry your bags a long distance — and the list goes on and on. Sometimes during all of that, as the parent, you just want a room where you can shut the door and let the kids simply play and be kids for a few minutes before continuing on the next step of the journey.

Enter the family rooms in airport lounges. Specifically, family rooms in the American Express Centurion Lounge network, which can serve as the perfect respite from your family's travel day.

(Photo by Andrea Bacle Photography)

Amex Centurion Lounge Family Room Locations

An American Express Centurion Lounges can be accessed by those with the Platinum Card® from American Express or Business Platinum Card® from American Express. Those with the high-end, invite-only namesake Amex Centurion Card can access the lounge with their entire immediate family or two guests. Platinum cardholders can bring in two complimentary guests to a Centurion Lounge plus children under the age of 2 at no additional charge. Note that Platinum cardholders can only access the lounges within three hours of scheduled departure with a same-day, confirmed boarding pass — access upon arrival at your destination is no longer allowed.

Family rooms can be found at these locations in the Amex Centurion Lounge:

(Photo by Zach Honig / The Points Guy)

These locations do not have dedicated family rooms in the Amex Centurion Lounge:

There are also many Amex Centurion lounges under construction. Amex confirmed to TPG that the following lounges now under construction will have multipurpose rooms that are "focused on families but could be used by any guest ... with the look and feel ... similar to true family rooms, but with additional seating." Amex also confirmed that there will be toys, a TV, and activities such as books or games in these rooms located within the lounges at:

Unfortunately, the Centurion lounges at London Heathrow (LHR) and Phoenix Sky Harbor (PHX) are not slated for family or multipurpose rooms, though there will be a wellness room at the LHR lounge available to nursing mothers.

JFK Centurion Lounge groundbreaking in March 2019 (Photo by Brendan Dorsey/The Points Guy)

What's Inside an Amex Centurion Lounge Family Room

The Amex Centurion Lounge family rooms are typically small rooms within the larger lounge with a frosted-glass wall on one side. Blessedly, there's a door, so toddlers can't easily escape. The rooms are best for those with relatively young kids, as there are often toddler-appropriate toys on the shelves.

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The slightly older kiddos may appreciate the TV and video game consoles that are often available in family rooms. A great feature is that the rooms have some pretty solid soundproofing -- we even did a test with a screaming adult in the room at a lounge preview once, and those outside could barely hear anything.

Centurion Lounge family room at SFO.

One understandable bummer about the family rooms is that food and drinks are not allowed, so while there is a nearby included buffet and bar in the lounge, those items aren't supposed to come into the family room with you likely due to the mess that could ensue if children and families ate in the carpeted room all day.

(Photo by Zach Honig/The Points Guy)

Other Amex Centurion Lounge Features to Know

Just because you have kids doesn't mean you have to spend the whole time in the family room. Most of the Amex Centurion lounges feature drinks, hot buffets and desserts. At the very least, be sure to fill everyone's belly before you leave. I've found that not all of the food in the Centurion Lounge is a guaranteed kid pleaser, but there is usually enough on display to make it work for all but the pickiest eaters.

(Photo by Katherine Fan / The Points Guy)

While not as glamorous as the martinis served at the bar, the Centurion Lounge bathrooms are also often a notch above what you will find in the rest of the airport. Take those potty breaks and change those diapers while in the lounge.

DFW Amex Centurion Lounge (Katherine Fan / The Points Guy)

Within at least some Centurion Lounge locations, such as DFW, as shown below, you'll even find a diaper disposal available under the changing area.

DFW Amex Centurion Lounge (Katherine Fan/The Points Guy)

Those with older kids who are happy to read a book or play on quietly their tablets may be happy in corners of the lounge away from the family rooms, such as in loungers.

Some of these tucked-away corners of the lounge might also be comfortable places for nursing moms and babies.

(Photo by Katherine Fan/The Points Guy)

Though an Amex cardholder can only bring in two additional included guests to the Centurion Lounge, there's a way for families of more than three to enjoy them: authorized user cards. As outlined in more detail here, Amex Platinum cardholders can add up to three authorized users per year for a flat $175 for up to three additional cardholders (see rates & fees). Each of these cardholders can access the lounge and bring up to two included guests. Children 13 and up can be authorized users, so even larger families can find a way to make Centurion Lounge access work via authorized users.

Amex Centurion Lounge Family Room (Photo by Katherine Fan / The Points Guy)

Bottom Line

The growing Amex Centurion Lounge network isn't just for business travelers -- it's actually great for families. While not every single Amex Centurion Lounge has a family room, many of them do. We don't yet know for sure what the mixed-use rooms in the forthcoming lounges will look like in real life, but it's good to know that American Express is continuing to keep families in mind when constructing new lounges.

While the family rooms in the Amex Centurion lounges aren't the only reason my family continues to hold a Platinum Card® from American Express, they're definitely a jewel in the crown.

For rates and fees of the Amex Platinum, click here.

Featured image by Amex Centurion Lounge Family Room (Photo by Katherine Fan / The Points Guy)
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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TPG Exclusive Offer
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards

1 - 5X points
5XGet 5X Membership Rewards® points on flights and prepaid hotels on amextravel.com
1.5XEarn 1.5X points on eligible purchases at US construction material & hardware suppliers, electronic goods retailers and software & cloud system providers, and shipping providers, as well as on purchases of $5,000 or more everywhere else, on up to $2 million of these purchases per calendar year
1X1X points for each dollar you spend on eligible purchases.

Intro offer

150,000 points
The Points Guy Exclusive Offer: Earn 150,000 Membership Rewards® points after you spend $15,000 on eligible purchases with the Business Platinum Card® within the first 3 months of Card Membership.

Annual Fee

$695

Recommended Credit

670-850
Good, Excellent
Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

Why We Chose It

It's hard to find a card that competes with the mile-long list of benefits that come with the Amex Business Platinum. While it's certainly not the card for the average consumer, a business owner with tons of expenses -- especially related to travel -- will find this card incredibly valuable. This card is similar to the consumer version that Amex offers, but with more business-oriented perks around statement credits and earning rates that are a better fit for business owners.

Pros

  • An up to $100 credit for Global Entry or TSA PreCheck application fee every four to five years
  • Up to $400 annual credit for eligible U.S. Dell purchases (enrollment required)
  • Gold status at Marriott and Hilton hotels (enrollment required)
  • Access to the Fine Hotels & Resorts program and Hotel Collection
  • Extended warranty protection
  • International Airline Program and Cruise Privileges Program

Cons

  • Steep annual fee
  • Difficulty meeting $15,000 welcome offer for smaller businesses
  • Limited high-bonus categories outside of travel
  • The Points Guy Exclusive Offer: Earn 150,000 Membership Rewards® points after you spend $15,000 on eligible purchases with the Business Platinum Card® within the first 3 months of Card Membership.
  • Get 5X Membership Rewards® points on flights and prepaid hotels on amextravel.com, and 1X points for each dollar you spend on eligible purchases.
  • Earn 1.5X points (that’s an extra half point per dollar) on eligible purchases at US construction material & hardware suppliers, electronic goods retailers and software & cloud system providers, and shipping providers, as well as on purchases of $5,000 or more everywhere else, on up to $2 million of these purchases per calendar year.
  • Unlock over $1,000 in annual statement credits on a curation of business purchases, including select purchases made with Dell Technologies, Indeed, Adobe, and U.S. wireless service providers.
  • $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year for checked baggage fees, lounge day passes, and more at one selected airline.
  • $189 CLEAR® Credit: Use your Card and get up to $189 back per year on your CLEAR® membership. CLEAR® is available at more than 50 U.S. airports and stadiums.
  • The American Express Global Lounge Collection® can provide an escape at the airport. With more than 1,400 airport lounges across 140 countries and counting, you have more lounge location options than any other credit card on the market as of 9/2021.
  • $695 Annual Fee.
  • Terms Apply.
Apply for The Business Platinum Card® from American Express
at American Express's secure site
Terms & restrictions apply. See rates & fees
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

5XGet 5X Membership Rewards® points on flights and prepaid hotels on amextravel.com
1.5XEarn 1.5X points on eligible purchases at US construction material & hardware suppliers, electronic goods retailers and software & cloud system providers, and shipping providers, as well as on purchases of $5,000 or more everywhere else, on up to $2 million of these purchases per calendar year
1X1X points for each dollar you spend on eligible purchases.
  • Intro Offer
    The Points Guy Exclusive Offer: Earn 150,000 Membership Rewards® points after you spend $15,000 on eligible purchases with the Business Platinum Card® within the first 3 months of Card Membership.

    150,000 points
  • Annual Fee

    $695
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    670-850
    Good, Excellent

Why We Chose It

It's hard to find a card that competes with the mile-long list of benefits that come with the Amex Business Platinum. While it's certainly not the card for the average consumer, a business owner with tons of expenses -- especially related to travel -- will find this card incredibly valuable. This card is similar to the consumer version that Amex offers, but with more business-oriented perks around statement credits and earning rates that are a better fit for business owners.

Pros

  • An up to $100 credit for Global Entry or TSA PreCheck application fee every four to five years
  • Up to $400 annual credit for eligible U.S. Dell purchases (enrollment required)
  • Gold status at Marriott and Hilton hotels (enrollment required)
  • Access to the Fine Hotels & Resorts program and Hotel Collection
  • Extended warranty protection
  • International Airline Program and Cruise Privileges Program

Cons

  • Steep annual fee
  • Difficulty meeting $15,000 welcome offer for smaller businesses
  • Limited high-bonus categories outside of travel
  • The Points Guy Exclusive Offer: Earn 150,000 Membership Rewards® points after you spend $15,000 on eligible purchases with the Business Platinum Card® within the first 3 months of Card Membership.
  • Get 5X Membership Rewards® points on flights and prepaid hotels on amextravel.com, and 1X points for each dollar you spend on eligible purchases.
  • Earn 1.5X points (that’s an extra half point per dollar) on eligible purchases at US construction material & hardware suppliers, electronic goods retailers and software & cloud system providers, and shipping providers, as well as on purchases of $5,000 or more everywhere else, on up to $2 million of these purchases per calendar year.
  • Unlock over $1,000 in annual statement credits on a curation of business purchases, including select purchases made with Dell Technologies, Indeed, Adobe, and U.S. wireless service providers.
  • $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year for checked baggage fees, lounge day passes, and more at one selected airline.
  • $189 CLEAR® Credit: Use your Card and get up to $189 back per year on your CLEAR® membership. CLEAR® is available at more than 50 U.S. airports and stadiums.
  • The American Express Global Lounge Collection® can provide an escape at the airport. With more than 1,400 airport lounges across 140 countries and counting, you have more lounge location options than any other credit card on the market as of 9/2021.
  • $695 Annual Fee.
  • Terms Apply.