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Nashville Airport newest example of why you need to plan ahead before your next airport trip

Aug. 30, 2020
5 min read
BNA Vision Terminal Interior Day Bridge Mezzanine
Nashville Airport newest example of why you need to plan ahead before your next airport trip
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The ongoing coronavirus pandemic has had a massive impact on the travel industry, with changes to flight schedules, depressed demand and some airlines suspending operations completely. It's likely been months since most travelers have set foot in an airport.

If you're in that position, your next trip may be quite different than your last — and not just because of mask requirements and social-distancing measures.

Nashville International Airport (BNA) is the most recent example of changes that could impact your post-pandemic airport visit. Starting Sept. 1, 2020, the airport will be effectively split into two, separate terminals as part of ongoing construction that recently saw a new concourse open for Southwest Airlines.

Previously, any traveler could freely move throughout all areas of the airport, with just a single security line for all gates. Starting this Tuesday, the A and B concourses will make up the North Terminal, while C and D will form the South Terminal — each with its own checkpoint.

In other words, any Nashville-based traveler will need to pay close attention to which airline operates from which terminal, and you may find that your favorite restaurant is no longer accessible if you're booked on an airline with gates in another concourse.

Though BNA isn't anywhere near the busiest airport in the U.S. — nor is it the only one to shift its configuration during the pandemic — this is yet another reason why you need to do your homework ahead of your next trip.

Many airlines implemented major operational changes in the weeks after the pandemic exploded around the world, and a number of these live on today. For example, Virgin Atlantic closed its operations at London-Gatwick (LGW) in May, shifting all passengers to London-Heathrow (LHR). And though the carrier has announced plans to begin restarting routes from LHR — along with new flights to Pakistan — it continues to operate solely out of Terminal 2, meaning no access to the carrier's terrific Clubhouse at this time.

It's a similar story with Virgin's main competitor, British Airways, which has also consolidated its London operations at Heathrow and is currently using just Terminal 5 — though BA did reopen a pair of lounges there in July.

READ MORE: Heathrow consolidation: Which terminal is my airline flying from?

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Further changes may still come, like the recently-announced partnership between JetBlue and American Airlines. It's hard to see JetBlue expanding operations from the small Marine Air Terminal at New York-LaGuardia (LGA), as promised in the announcement. As a result, we could see it shift to American's partially-open, stunning new terminal at LGA.

And then, of course, there's the passenger experience one you're actually through the airport.

Your airport lounge experience won't look anything like it did before. (Photo by Zach Griff/The Points Guy)

With demand still well below pre-pandemic levels, many services and amenities remain closed or under significant reductions. Only a handful of airport lounges have reopened their doors — including some Priority Pass locations as well as select Alaska, American, Delta and United lounges. However, American Express Centurion Lounges, some of the most sought-after clubs in the U.S., are still shuttered.

Even if you can find an open lounge, your experience inside may be quite different. American, for example, just restarted hot food service in select Admirals Clubs, while United Clubs are following local regulations regarding food and beverage offerings.

And that's not even considering the various restaurants that are closed, including a handful from our list of best airport dining options.

All in all, expect a very different post-security experience than you may have had before.

READ MORE: 6 ways airport lounges are improving — and one way they definitely aren’t

So what exactly does this mean for you? Well, when you're getting ready to next hit the skies, set aside some time to review all aspects of your time in airports. Right off the bat, make sure you know what your airline is requiring — from masks to temperature checks to health forms at check-in. Then, make sure you know exactly where you need to go to check in, tag your bags (if necessary) and clear security.

From there, research airport dining options, both in your point of origin and any stops along the way. Most airlines are still offering very limited in-flight service, so in most cases, you'll need to have any food and drinks you need for the flight before you board.

Along these lines, investigate contactless ordering options. For example, nearly two-dozen airports partner with the Grab app to order food directly from your phone, including filtering options based on the terminal(s) you'll be visiting. This can be an easy way to not only see which restaurants are open but also minimize your contact with other travelers.

Bottom line — even the most seasoned travelers should expect a changed experience at the airport. And it'll be up to you to make sure you're prepared for it.

TPG featured card

Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review
Apply for American Express® Gold Card
at American Express's secure site

Rewards

1 - 4X points

Intro offer

As High As 100,000 points. Find Out Your Offer.

Annual Fee

$325

Recommended Credit

Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.