From newbie to expert: 6 ways to up your mileage redemption game
Editor's Note
While it might not seem this way when you're just starting out, earning miles is the easy part of travel rewards. Anyone with good enough credit can open the right cards and meet the minimum spending requirements. Most people can pocket a few hundred thousand points a year just by opening new credit cards.
Redemptions, on the other hand, can be much trickier. The farther you want to travel and the closer to the front of the plane you want to be, the harder it gets. Anyone can log on to Delta's website and book a one-way Delta One award to South Africa for 400,000 miles. But if you're trying to be efficient and maximize your miles, it helps to put in some legwork.
Award travel is a skill, and like many things in life, you get out of it what you put in. Here are a few of the best ways to up your mileage redemption game.
Practice
About a year passed from when I opened my first credit card until I was ready to make my first international award redemption. I spent that time scheming every possible way to earn more points without spending more money. I also spent it practicing the delicate art of award booking.
My goal was to fly Lufthansa first class from Chicago to India. Because Lufthansa doesn't release premium-cabin award space to Star Alliance partners like United until 15 days before departure, I had plenty of time to practice even after I'd locked down my travel dates.
My goal was to fly the carrier's stunning 747-8 from Chicago. However, I was willing to position myself at just about any airport to improve my chances. I spent countless hours searching for Lufthansa awards on the United website. I focused on flights departing in the next 15 days to understand which airports offered the best availability.
After a while, I realized that I had a very decent shot at finding an award out of Chicago. So I started to fine-tune the timing. Eventually, I had it down to a science — I knew exactly what time in the day Lufthansa would release first-class award space to partners. Fifteen days before my scheduled departure, I was online and had my flight booked less than five minutes after award space became available.
Related: How to book your first award flight using airline miles
Search in advance
Whenever I have my heart set on a specific award, I follow the same approach and mock up practice itineraries for weeks before I'm ready to book. Doing this has taught me some important tricks, including what type of award availability is normal and when award space tends to open up.
So, when I noticed Etihad had two first-class Apartment awards from Incheon International Airport (ICN) to Abu Dhabi International Airport (AUH) near the end of the award schedule, I knew the odds of finding two awards on that flight were quite low. I booked those seats almost a full year in advance and built a monthlong Chinese New Year vacation around that single flight.
Related: 6 tips for booking Lufthansa first-class awards
Let technology do the heavy lifting
Some major airlines spend billions buying state-of-the-art aircraft but often can't be bothered to update their award search engines. Many are frustrating to use and often require you to search one day at a time.
Back in 2018, I planned on flying to the U.S. from Shanghai for Thanksgiving. I wanted to use some of my Alaska miles to fly Japan Airlines first class and I didn't care which direction I flew JAL (i.e., outbound or return). I also didn't care what U.S. airport I flew into, as I would need to connect to Washington, D.C., anyway. My dates were also flexible since my family had agreed to celebrate Thanksgiving early or late depending on my flight.
At the time, JAL flew its first-class-equipped 777-300ER on four routes to the U.S. Searching within a 450-day window, I conducted well over 250 searches before I found a single day with award space. That time commitment alone is enough to stop most people from ever booking certain aspirational awards, but it doesn't have to be so bad.
Whenever possible, I rely on ExpertFlyer (owned by TPG's parent company, Red Ventures) to bulk-search award inventory for a week at a time. Unfortunately, ExpertFlyer doesn't support every airline, but it's a great starting point for most airlines.
For example, consider the time I wanted to fly in one of ANA's new premium cabins. I set up dozens of ExpertFlyer alerts for ANA award space on these routes. Sure enough, about two weeks after setting the alert, I found a single day with first-class availability in "The Room" to New York's John F. Kennedy International Airport.
ExpertFlyer is one of the most comprehensive options for award inventory searches. However, plenty of other tools can help you speed up the process. Check out our list of overlooked tools to help with future travel, as these tools can save you time and make it easier to find those hard-to-get award seats.
Related: How ExpertFlyer helped me score a first-class experience of a lifetime
Leverage international partners
One of the biggest mistakes I see people making is limiting themselves to the ease and familiarity of the big three U.S. airlines and their frequent flyer programs — United MileagePlus, Delta SkyMiles and American Airlines AAdvantage. While you can still find value in these programs, years of devaluations and an ongoing shift toward dynamic award pricing have stripped away much of their value. Now, many of the best deals come from partner programs.
I rely heavily on Avianca LifeMiles. In addition to offering some of the easiest miles to earn, Avianca has competitive award redemption rates for most Star Alliance flights. I've saved tens of thousands of miles booking ANA first class, Air China first class and EVA Air business class through Avianca instead of United MileagePlus.
Also, if you can't score Virgin Atlantic's Upper Class suite, did you know you can redeem Virgin points for Delta, Air France or KLM business class instead of the old Virgin Upper Class, where all seats face away from the window?
It's well worth checking which airlines your favorite loyalty program partners with — you may be able to redeem for a better seat than you originally thought.
Related: Air France unveils new business-class seat that now features a sliding door
Study sweet spots
I'm young and there are still many places I haven't seen. So, to some extent, I'm OK letting deals and sweet spots guide my vacation plans.
Some frequent flyer programs offer award rates that are too good to be true. In some cases, you can book $20,000 first-class tickets for the same number of miles that other people are using to fly round-trip economy to Europe. If you take advantage of these sweet spots, you'll get an expert-level redemption even if this is your first time redeeming points and miles.
Check out our guide to sweet spots if you're not sure where to start. Pick one that matches your travel plans and make it happen!
Related: 6 award chart 'sweet spots' that will save you money on domestic flights
Know the value of your points and miles
How much is a point or mile worth? That depends on how you use them. You will usually get the best value by redeeming for flights, particularly in premium cabins where you can expect to get at least 1 cent per point or mile in value.
If you are happy with your redemption value, that is great. But if you're unsure what your loyalty balance is worth, check out our monthly points and miles valuations.
Related: Rate my redemption: New York to London in British Airways economy, using Avios
Bottom line
The points and miles world is constantly changing, so you'll have to invest some time if you want to up your redemption game. The single best piece of advice I can offer is to roll up your sleeves and get your hands dirty. Read, search, explore and practice — even if you don't have any trips on the calendar. I learn something new almost every time I search for an award ticket. The more practice you have, the better you'll be when you're finally ready to book.
Additional reporting by Ben Smithson.
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