Skip to content

Singapore Airlines awards will finally be available to partners again after 14-month hiatus

Sept. 28, 2021
3 min read
Singapore Airlines A380 departing Zurich airport
Singapore Airlines awards will finally be available to partners again after 14-month hiatus
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

14 months. That's how long you haven't been able to redeem partner miles for Singapore Airlines-operated award flights. While it's normal for Singapore to block premium-cabin award space from its partners, even economy class awards haven't been bookable during this time.

Luckily, Singapore Airlines has informed TPG that this should change soon. Specifically, the airline expects to begin releasing award space in the coming weeks.

TPG first discovered that Singapore was blocking award availability to its partners in August 2020. This included Star Alliance partners like Air Canada Aeroplan and United MileagePlus, as well as non-alliance partners like Alaska Airlines and Virgin Atlantic.

A Singapore Airlines spokesperson confirmed the suspension with TPG and blamed COVID-related travel restrictions, providing the following statement back in September 2020:

"The temporary suspension of award seats on SQ/MI from partner airlines' frequent flyer programmes is aligned with Singapore Airlines' current policy to limit interline connections due to border entry as well as transit restrictions for connecting flights imposed by various countries. At present, the suspension of award redemptions is valid through November 2020, and is subject to further review based on market conditions."

Although Singapore itself remains mostly closed for tourism, the airline announced this week that it would soon resume its popular fifth-freedom routes between New York-JFK and Frankfurt (FRA) and San Francisco (SFO) to Hong Kong (HKG). Given that the U.S. is relaxing entry restrictions, TPG reached out to see if the airline would at least begin reinstating awards on these routes.

Fortunately, it seems like they are. A spokesperson for the airline shared the following information with TPG:

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts
"Singapore Airlines anticipates opening award redemption availability on newly reinstated New York JFK-Frankfurt and San Francisco-Hong Kong services progressively from early October 2021."

While it may be disappointing that Singapore isn't making all routes available to partners yet, especially considering they're available through Singapore's KrisFlyer program, this is progress. Given how long this suspension has lasted so far, many travelers have started to think that it might be permanent.

Bottom line

Singapore Airlines plans to slowly begin releasing award availability to partners again starting in early October, but only on select routes. Hopefully, the rest of Singapore's route network will follow soon.

In the meantime, if you urgently need to book a Singapore award that's not available to partners, you can do so through the Singapore KrisFlyer program. Fortunately, KrisFlyer miles are some of the easiest airline miles to earn as the airline partners with all five of the major transferable point programs: American Express Membership Rewards, Chase Ultimate Rewards, Citi ThankYou Rewards, Capital One and Marriott Bonvoy.

TPG will continue to monitor this and provide updates as they become available.

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

TPG featured card

Best for businesses with high spending
TPG Editor‘s Rating
4.5 / 5
Go to review

Rewards

2 - 10X miles

Intro offer

LIMITED-TIME OFFER: Earn up to 400K bonus miles

Annual Fee

$395

Recommended Credit

740-850
Excellent

Why We Chose It

The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)

Pros

  • The Capital One Venture X business card has a very lucrative welcome offer.
  • In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
  • Business owners are also able to add employee cards for free.

Cons

  • The card requires significant spending to earn the welcome offer.
  • Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
  • LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
  • Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
  • Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
  • With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
  • Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
  • Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
  • Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
  • Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
  • This is a pay-in-full card, so your balance is due in full every month
Apply for Capital One Venture X Business
at Capital One's secure site
Terms & restrictions apply. See rates & fees
Best for businesses with high spending
TPG Editor‘s Rating
4.5 / 5
Go to review

Rewards Rate

2X miles2 miles per dollar on every purchase
5X miles5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel
10X miles10 miles per dollar on hotels and rental cars booked through Capital One Business Travel
  • Intro Offer

    LIMITED-TIME OFFER: Earn up to 400K bonus miles
  • Annual Fee

    $395
  • Recommended Credit

    740-850
    Excellent

Why We Chose It

The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)

Pros

  • The Capital One Venture X business card has a very lucrative welcome offer.
  • In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
  • Business owners are also able to add employee cards for free.

Cons

  • The card requires significant spending to earn the welcome offer.
  • Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
  • LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
  • Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
  • Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
  • With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
  • Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
  • Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
  • Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
  • Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
  • This is a pay-in-full card, so your balance is due in full every month