Capital One is losing its only US airline transfer partner

Oct 1, 2021

Capital One made waves when it first added airline transfer partners in 2018. Not long after, it expanded its roster to include hotel partners and improved many of its transfer ratios. Unfortunately, it’ll soon lose a major airline partner.

Today, Capital One has announced that it will be dropping JetBlue TrueBlue as a transfer partner effective Oct. 25, 2021. The news was first revealed in an email to cardholders.

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JetBlue was first added as a transfer partner of Capital One in May 2019. When the partnership first launched, transfers were at a 2:1 ratio, though that was later improved to a 2:1.5 ratio (so 1,000 Capital One miles = 750 TrueBlue points).

Capital One is giving cardholders exactly three weeks notice before the change takes effect. So, if you’re a Capital One Venture Rewards Credit Card or Capital One Spark Miles for Business cardholder, you still have until 11:59 p.m. ET on Oct. 24, 2021 to transfer miles to JetBlue.

Related: The complete guide to the JetBlue TrueBlue program

JetBlue A321neo
JetBlue A321neo (Photo by Zach Griff / The Points Guy)

Overall, this shouldn’t be too big of a loss for cardholders, since JetBlue was always one of Capital One’s less valuable transfer partners. TPG values JetBlue TrueBlue points at just 1.3 cents apiece, so you’ll usually get better value transferring your miles to one of Capital One’s 1:1 transfer partners like Avianca LifeMiles or Etihad Guest. Additionally, you’ll continue to be able to redeem your Capital One miles at a fixed value against the purchase of a JetBlue flight.

That said, a loss of a transfer partner is still a loss. JetBlue was Capital One’s only U.S. airline transfer partner. In some cases, it could have still been useful to have JetBlue as a transfer partner to top off your account for a specific award. After all, transfers from Capital One to JetBlue usually processed instantly. Now, your only transfer options to JetBlue will be from American Express Membership Rewards, Chase Ultimate Rewards and Citi ThankYou Rewards.

Related: Capital One announces new 1:1 transfer tier, additional travel partners and more airport lounge details

Although Capital One’s revamped rewards program hasn’t been around for too long, this isn’t the first devaluation it has seen. In May 2020, the program lost Hainan Airways Fortune Wings Club and Qatar Airways Privilege Club as transfer partners — though thankfully the new partners it’s added over the years have more than made up for those departures.

Featured photo by Zach Honig/The Points Guy.

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