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Best new airport amenities of the past year

Jan. 07, 2023
7 min read
Best new airport amenities of the past year
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As it was in 2021, this past year was a challenging year for air travel. Airports welcomed back travelers in numbers close to, and in many cases above, 2019 levels and scrambled to get back to the business of updating terminals, refreshing amenities and introducing new services.

As we head into the new year, here’s a look back at some of the best amenities and events we spotted at airports in 2022.

The Compliment Team at Reno-Tahoe International Airport. RENO-TAHOE INTERNATIONAL AIRPORT

In January, Reno-Tahoe International Airport (RNO) showered passengers, airport employees and greeters with free compliments in honor of National Compliment Day.

The airport’s “Kindness Takes Flight” team dished out flattering comments such as “That color is perfect for you,” and "I bet you sweat glitter,” until the “complement of compliments” were exhausted, said an airport spokesperson.

A sign promoting the pop-up marriage license bureau at the Las Vegas airport. CLARK COUNTY CLERK'S OFFICE

Jacksonville International Airport (JAX), Philadelphia International Airport (PHL) and several others celebrated Valentine’s Day in February with free carnations for travelers.

Others serenaded passengers with love songs and handed out chocolates. In Las Vegas, the Marriage Capital of the World, the Clark County Clerk’s Office brought back its pop-up marriage license bureau to Harry Reid International Airport (LAS).

A big bunny at San Francisco International Airport. SAN FRANCISCO INTERNATIONAL AIRPORT

In March, a 28-pound bunny named Alex the Great joined a pig named LiLou and the dozen or so dogs in the Wag Brigade pet therapy program at San Francisco International Airport (SFO).

Already well known for its free movie theater and its iconic carpet, Portland International Airport (PDX) debuted a new bar, Juliett, honoring women in aviation.

Portraits of notable female aviators such as Bessie Coleman, the first African American female pilot, and Mildred “Micky” Axton, the first woman to pilot a B-29, mark the entrance. Many cocktails and specially crafted beers on the menu are inspired by themes of aviation and travel.

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One of Denver International Airport's "airport aromas." DENVER INTERNATIONAL AIRPORT

Airports didn’t disappoint us last year when April Fools’ Day rolled around with plenty of pranks and fake promises.

Among the best was Denver International Airport’s (DEN) debut of a candle line featuring aromas such as Jet Fuel and Mustang Musk (a nod to one of DEN’s most controversial art pieces). Canada’s Edmonton International Airport (YEG) announced that it would improve airport signage by “translating” everything into the universal language of emojis.

April also marked the 20th anniversary of the date the Transportation Security Administration first began screening passengers at U.S. airports.

On April 30, 2002, Baltimore/Washington International Thurgood Marshall Airport (BWI) was the first airport to have its checkpoint federalized. The TSA now screens passengers at checkpoints across the nation. On various social media platforms, the agency also keeps the public up to date on alarming and, at times, amusing checkpoint “finds” such as a gun hidden inside a turkey or disassembled and packed inside peanut butter jars.

The mock plane at Minneapolis-St. Paul International Airport. MINNEAPOLIS-ST. PAUL INTERNATIONAL AIRPORT

In May, Minneapolis-St. Paul International Airport (MSP) installed a 33-foot-long mock aircraft cabin in one of its terminals.

Once used to train Delta Air Lines flight attendants and pilots in emergency evacuation procedures, the cabin now offers a place where people with sensory, physical or cognitive disabilities, or those with a fear of flying, can test out the airplane experience and gain confidence as a traveler. Several other airports plan to follow MSP’s lead.

Miniature golf at Denver International Airport. DENVER INTERNATIONAL AIRPORT

Put on hold during the pandemic, events at the outdoor public space at Denver International Airport (DEN) between the Jeppesen Terminal and the Westin Hotel were “reactivated” in June.

From mid-June to mid-July, the space hosted a free miniature golf course. Also, from mid-December through Jan. 1, 2023, anyone could enjoy free ice skating, including free skate rentals.

Mental health monitors at Pittsburgh International Airport. PITTSBURGH INTERNATIONAL AIRPORT

Traveling is stressful. Life can be stressful. Sometimes it all gets to be too much.

That’s why Pittsburgh International Airport (PIT) timed the launch of a long-running mental health campaign to coincide with the introduction of a nationwide suicide and crisis lifeline phone number (988) that went live in July.

Scheduled to run through December 2024, the campaign features nine digital monitors in the terminal. Each is 7 feet tall, with 55-inch screens that show diverse and inclusive messages about the importance of mental health and resources available for those seeking help.

A restroom at Tampa International Airport. TAMPA INTERNATIONAL AIRPORT

In August, we were flushed with excitement to learn that two U.S. airports were nominated for America’s Best Restroom 2022. Each year the contest chooses 10 innovative and hygienic public restrooms as finalists and invites the public to help pick the loo that gets to sit on the winner’s throne.

Newark Liberty International Airport (EWR) was nominated for an innovative all-gender restroom suite. In the end, it was Tampa International Airport (TPA) that cleaned up in October, winning the contest with its colorful, new, locally themed restrooms. TPA celebrated with balloons and toilet paper-shaped cookies and donated prize money to a local charity.

The "Home" sculpture at Tampa International Airport. TAMPA INTERNATIONAL AIRPORT

While it was in the running for America’s Best Restroom, Tampa International Airport also put the finishing touches on one of the best airport amenities of the year: an impossible-to-miss 21-foot-tall sculpture of a pink flamingo by Matthew Mazzotta titled "Home."

Checking coats at Milwaukee Mitchell International Airport. MILWAUKEE MITCHELL INTERNATIONAL AIRPORT

Two other great airport amenities returned to airports in November and December.

In a move we’re surprised other airports haven’t followed, Milwaukee Mitchell International Airport (MKE) brought back its winter coat check service.

For a very reasonable $2 per day or $10 per trip, travelers heading to warm-weather destinations can check coats, hats, gloves and other cold-weather items at the airport and pick them up on the way home.

Also, passengers at San Diego International Airport (SAN) can order one of two limited-edition beers brewed with purified water reclaimed from the drippings of air conditioning units attached to jet bridges.

It’s not as yucky as it may sound. As part of the airport’s water stewardship program, the drippings are purified using reverse osmosis and ozone disinfection and then sent off to San Diego’s East Village Brewing Company, which has brewed a Hoppy Travels IPA and a Pre-Flight Pils for the airport.

Featured image by D3SIGN/GETTY IMAGES
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • Earn 60,000 Membership Rewards® points after you spend $4,000 on eligible purchases with your new Card within the first 6 months of Card Membership.
  • Earn 4X Membership Rewards® Points at Restaurants, plus takeout and delivery in the U.S., and earn 4X Membership Rewards® points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X).
  • Earn 3X Membership Rewards® points on flights booked directly with airlines or on amextravel.com.
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  • Choose the color that suits your style. Gold or Rose Gold.
  • No Foreign Transaction Fees.
  • Annual Fee is $250.
  • Terms Apply.
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Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for the well-traveled foodie
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® Points at Restaurants, plus takeout and delivery in the U.S.
4XEarn 4X Membership Rewards® points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X).
3XEarn 3X Membership Rewards® points on flights booked directly with airlines or on amextravel.com.
  • Intro Offer
    Earn 60,000 Membership Rewards® points after you spend $4,000 on eligible purchases with your new Card within the first 6 months of Card Membership.

    60,000 bonus points
  • Annual Fee

    $250
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    670-850
    Excellent/Good

Why We Chose It

There's a lot to love about the Amex Gold card. It's been a fan favorite during the pandemic because of its fantastic rewards rate on restaurants (that includes takeout and delivery in the U.S.!) and U.S. supermarkets. If you're hitting the skies soon, you'll also earn bonus points on travel. Paired with up to $120 in Uber Cash (for U.S. Uber rides or Uber Eats orders) and up to $120 in annual dining statement credits at eligible partners, there's no reason that the foodie shouldn't add this card to their wallet. Enrollment required.

Pros

  • 4x on dining at restaurants and U.S. supermarkets (on the first $25,000 in purchases per calendar year; then 1x)
  • 3x on flights booked directly with the airline or with Amex Travel
  • Welcome bonus of 60,000 points after spending $4,000 in the first six months

Cons

  • Weak on travel outside of flights and everyday spending bonus categories
  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber/food credits
  • Few travel perks and protections
  • Earn 60,000 Membership Rewards® points after you spend $4,000 on eligible purchases with your new Card within the first 6 months of Card Membership.
  • Earn 4X Membership Rewards® Points at Restaurants, plus takeout and delivery in the U.S., and earn 4X Membership Rewards® points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X).
  • Earn 3X Membership Rewards® points on flights booked directly with airlines or on amextravel.com.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and each month automatically get $10 in Uber Cash for Uber Eats orders or Uber rides in the U.S., totaling up to $120 per year.
  • $120 Dining Credit: Satisfy your cravings and earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, Milk Bar and select Shake Shack locations. Enrollment required.
  • Choose the color that suits your style. Gold or Rose Gold.
  • No Foreign Transaction Fees.
  • Annual Fee is $250.
  • Terms Apply.
  • See Rates & Fees