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United follows Delta's lead, allows you to opt out of middle-seat 'upgrades'

July 27, 2021
3 min read
United follows Delta's lead, allows you to opt out of middle-seat 'upgrades'
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Hate getting stuck in a middle seat?

Well, you might be able to avoid one on your next United flight as the carrier just expanded its seating preference options for standby travelers.

Previously, you could only state your preference for an aisle or window seat. Now, you'll find three new options in the United app when you're on the standby or upgrade list for a given flight.

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Pending availability, you'll be able to opt out of the following three seating types:

  • Extra-legroom Economy Plus middle seats.
  • Bulkhead seats.
  • Exit row seats.
(Screenshot courtesy of United)

Though extra-legroom seats may be more comfortable, many travelers would prefer to sacrifice the extra pitch for an aisle or a window seat in the back of the plane.

The same is true for bulkhead seats. While they offer added legroom thanks to the positioning of the cabin wall or closet, your under-seat storage is limited, and the TV screens and tray tables are fixed in the armrest or seat itself.

(Photo by Zach Griff/The Points Guy)

As for exit rows, some of the seats don't recline, and sitting there requires agreeing to assist in the case of an emergency, which might not be everyone's preference.

United will automatically begin assigning seats, based on your choices and availability, an hour before international flights and 30 minutes before domestic ones.

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Note that this new option only collects your seat preference. You’ll still clear the standby or upgrade list even if you’d rather avoid the seat types that are remaining. Additionally, the waitlist will still clear in priority order, with seat preferences only being considered when it’s your turn to be processed.

In explaining the move to TPG, the airline shared that this enhancement was designed to improve the travel experience. "Knowing what our customers prefer and doing our best to honor those based on availability during the standby seat assignment process makes for an even better United travel experience," according to the airline.

Delta first pioneered a similar seating preference feature back in 2017 to help elites avoid the dreaded middle-seat "upgrade." Before then, the Atlanta-based carrier would automatically upgrade eligible Medallions to any available extra-legroom Comfort+ seat.

(Screenshot courtesy of Delta)

Some people who’d selected non-Comfort+ exit-row seats found themselves “upgraded” to a middle seat in Comfort+, while others wound up in a bulkhead seat on a regional jet with a large backpack or briefcase — hardly a better spot.

Delta listened to feedback and has since implemented a feature to allow elites to opt in for Comfort+ upgrades, along with a choice of seat preferences: aisle, window or middle.

Featured image by (Photo by Zach Griff/The Points Guy)
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Why We Chose It

Build your loyalty to Delta by applying for the carrier's mid-tier card option, the Delta SkyMiles Platinum card. The annual fee is quickly recouped by the card's travel perks, such as an application credit to Global Entry or TSA Precheck, annual companion certificate and so much more. Plus you can fast-track to elite status simply through card spend.

Pros

  • Earn bonus Medallion® Qualification Miles (MQMs) and an Medallion Qualifying Dollar (MQD) waiver when you hit specific spending thresholds with your card within a calendar year
  • Receive a Domestic Main Cabin round-trip companion certificate each year
  • Statement credit for TSA PreCheck/Global Entry fee (up to $100)
  • First checked bag free

Cons

  • Doesn't make sense if you don't fly Delta
  • SkyMiles aren't the most valuable airline currency
  • Earn 90,000 bonus miles after you spend $4,000 in purchases on your new Card in your first 6 months.
  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights. Plus enjoy Main Cabin 1 Priority Boarding and settle into your seat sooner.
  • New: Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide including takeout and delivery in the U.S., and at U.S. supermarkets.
  • Earn 1X Mile on all other eligible purchases.
  • Enjoy a per-visit rate of $50 per person for Card Members and up to two guests to enter the Delta Sky Club when traveling on a Delta flight.
  • Fee Credit for Global Entry or TSA PreCheck® after you apply through any Authorized Enrollment Provider. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
  • Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs up to two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
  • No Foreign Transaction Fees.
  • $250 Annual Fee.
  • Terms Apply.
  • See Rates & Fees