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Hyatt just launched widespread complimentary, on-site COVID-19 testing

Jan. 26, 2021
3 min read
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In case you missed it, as of today, Jan. 26, all passengers traveling to the U.S. from abroad must present a negative COVID-19 test for entry. In response, many hotels have stepped up their game and introduced on-site testing for guests so they can remain compliant without worrying about the logistics.

So far, on-site testing availability largely varied by property, not brand. However, Hyatt has just become the first major chain to launch on-site COVID-19 testing across all its resorts its Latin America. The tests are free and there are plans in place to assist those who test positive and can’t return to the U.S. for a period of time.

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Hyatt's complimentary on-site COVID-19 testing

Hyatt is now offering on-site COVID-19 testing at all 19 Hyatt resorts in Latin America. These cover destinations Americans can travel to relatively easily, such as the Caribbean, Mexico, Costa Rica as well as South America. Best of all, the tests are free.

Depending on the property, you'll either get a rapid antigen or RT-PCR test, both of which are approved per CDC guidelines. You can get two complimentary tests per guestroom, per stay, with additional tests available for a fee. Minimum length-of-stay requirements vary per property.

It's important to note that this only applies to properties designated as resorts. In other words, a random Hyatt Place by the airport likely won't offer testing. Participating resorts include the Grand Hyatt Baha Mar, Park Hyatt St. Kitts, Thompson Beach House in Playa del Carmen and various Hyatt Ziva and Hyatt Zilara properties.

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Related: The hottest hotel amenity is a nasal swab

What happens if you test positive

Grand Hyatt Baha Mar (Summer Hull/The Points Guy)

Unlike some hotels that offer testing, Hyatt has a plan for when people eventually test positive. Specifically, resorts in Mexico, Central America, the Caribbean and South America (excluding Hyatt Ziva and Hyatt Zilara properties) will offer a Travel Delay Rate to guests whose travel plans are impacted by test-related reasons. Guests can save up to 50% on room rates and up to 30% on food and beverage.

Hopefully, you won't need to take book these rates. But if you do, you will earn World of Hyatt points and tier-qualifying nights as per usual. If you enrolled for the Bonus Journeys promotion, that means extra points and double elite nights for eligible stays through Feb. 28. Between that promotion, a cobranded Hyatt credit card and Hyatt cutting elite qualification thresholds in half, you could end up with top-tier Globalist status after your quarantine.

Related: What happens if you test positive for COVID-19 and can’t fly back to the US?

Bottom line

Hotel COVID-19 testing will be a must to get the travel industry moving again. Although Marriott and Hilton offer it at some Latin American properties, Hyatt is the first major chain to offer widespread testing across all of its resorts in the region.

It's great to see that, unlike some hotels, Hyatt is offering on-site testing for free. More importantly, it has a plan in place for those who test positive and is helping reduce the cost should you need to quarantine.

Featured image by (Photo by Jamie Oppenheim / The Points Guy)
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
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  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
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Best card for premium perks while traveling
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
5X5X miles on flights booked through Capital One Travel.
2X2 Miles per dollar on every purchase, every day
  • Intro Offer
    Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

    75,000 bonus miles
  • Annual Fee

    $395
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    740-850
    Excellent

Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,400+ lounges, including Capital One Lounges and our Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023