It’s about time: CBP resumes Global Entry interviews next week

Sep 4, 2020

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

Great news: You’ll finally get to sit for your Global Entry interview, starting next week.

Sign up for TPG’s daily newsletter

After a six-month hiatus, U.S. Customs and Border Protection (CBP) will begin seeing conditionally approved Global Entry applicants starting Sept. 8

Most enrollment centers in the United States will reopen the day after Labor Day. Appointments must be scheduled in advance online through the Trusted Traveler Programs website. Availability will vary by location.

Related: A 2020 challenge: I just applied for my Global Entry renewal

However, the U.S. land borders between Canada and Mexico remain closed for non-essential travel at this time. As a result, sister Trusted Traveler programs NEXUS and U.S.-Canada FAST are still suspending interviews, while SENTRI and FAST-South enrollments on the southern border may also be limited, CBP said in a press release.

To minimize the risk of COVID-19 exposure for both travelers and employees, all applicants entering CBP facilities must wear face masks or similar cloth coverings. CBP also warns that applicants may experience staggered or reduced appointment availability; limited seating in waiting areas; enhanced sanitation measures including service counter disinfecting, Plexiglass barriers and face shields; and social distancing protocols.

Applicants should still expect to be fingerprinted as part of the final interview process.

Related: My Global Entry application was approved overnight. Many others aren’t so lucky

(Photo illustration is by The Points Guy staff)


The past six months have been tough on everyone. The coronavirus pandemic brought normal life to a screeching halt back in March, including most domestic and international travel plans. Multiple branches of the U.S. government, including CBP, were impacted by closures designed to minimize the spread of COVID-19, and many have postponed or delayed reopening more than once.

Related: Where Americans can go

U.S. travelers have faced steep hurdles getting back on the road between border closures worldwide, a massive backlog of passport applications and a complete halt on Trusted Traveler interviews — amidst, of course, the risk of contracting COVID-19.

Unfortunately, it won’t be as easy as breezing into an enrollment center for your interview. Numerous TPG readers have told us that they have been waiting on conditional approval for months now, even before the coronavirus pandemic, with one traveler calling the delay “pending review purgatory.”

This $15 service can help you “skip the line” for Global Entry appointments, but scheduling an interview is still dependent on your application having been approved for final review.

And even if you do have conditional approval, CBP’s schedule is still booked up for months to come.

Coming back from a trip abroad? If you’ve already been conditionally approved for membership or renewal, you don’t have to worry about scheduling an appointment. Just stop in at a Global Entry Enrollment on Arrival office on your return to the U.S. for a quick interview.

Featured photo by Shutterstock.


Chase Sapphire Preferred® Card

WELCOME OFFER: 80,000 Points


CARD HIGHLIGHTS: 3X points on dining and 2x points on travel, points transferrable to over a dozen travel partners

*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.

Apply Now
More Things to Know
  • Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,000 when you redeem through Chase Ultimate Rewards®.
  • Enjoy benefits such as a $50 annual Ultimate Rewards Hotel Credit, 5x on travel purchased through Chase Ultimate Rewards®, 3x on dining and 2x on all other travel purchases, plus more.
  • Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards®. For example, 80,000 points are worth $1,000 toward travel.
  • With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories
  • Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.
Regular APR
16.24% - 23.24% Variable
Annual Fee
Balance Transfer Fee
Either $5 or 5% of the amount of each transfer, whichever is greater.
Recommended Credit

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.