I stood in line for 5 hours for a COVID-19 test; 4 key takeaways
The holiday travel season is in full swing. Of course, as with everything this year, the 2020 edition looks starkly different.
From packing your own sanitizer to avoiding crowded planes, it's important to have a game plan to travel as safely as possible. And a COVID-19 testing strategy may be one of the most critical parts of the equation.
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Our full guide to COVID-19 PCR testing for travel is a great place to start. But know that things can change -- and they can change fast. With each passing day, there are new testing policies and travel restrictions to consider. Regardless of why you're getting a COVID-19 test, you may find it's more difficult to get one, as wait times for testing slots stretch for hours and appointment availability is booked ahead for days. Once you get a test, you may find you're waiting twice as long as expected for results.
After my own five-hour-long experience to get tested, here are four tips I can share if you also plan on getting a COVID-19 test this holiday season.
Plan ahead

To be clear, COVID-19 cases have been surging across the country and the U.S. Centers for Disease Control and Prevention (CDC) has explicitly advised against holiday travel. But the fact remains that millions of people are still traveling — and regardless of your reason for seeking a test, you'll need to plan as far in advance as possible, because there's so much demand for tests right now.
In the months before the holiday season, I had been able to easily schedule appointments for a COVID-19 test in the New York City area a day or two in advance. The service I was using through NYU Langone Hospital in New York was incredibly effective. In fact, results for a COVID-19 PCR nasal swab test were delivered well within 24 hours. And this wasn't a paid premium service, either.
Data points from TPG readers during the summer and early fall months showed that tests were fairly accessible, even if wait times for results varied significantly.
Related: Here’s what to do if you may cancel your travel plans
That all began to change in the weeks leading up to Thanksgiving -- and it may not improve any time soon. With an escalating COVID-19 case count in the U.S. that also coincides with holiday travel, there is pent-up demand for testing.
In my case, I wasn't able to schedule an appointment for a COVID-19 test for at least a week. Since I wanted to get tested immediately, I decided to wait in line through a New York City-run service several days before Thanksgiving.
That's why it's important to know more than one testing facility near your home or destination. But if I had scheduled an appointment farther in advance, that may not have been necessary.
Related: Traveling soon? Here’s where you can quickly get a COVID-19 PCR test for travel
Expect the unexpected
It's not just enough to have one COVID-19 testing plan. Instead, you should make several and be flexible, just in case. For instance, while TPG senior associate Martha Sheridan managed to secure a COVID-19 test appointment, the facility ran out of rapid tests.
Your local testing facilities could be overwhelmed this holiday season and knowing multiple locations -- and the expected wait times at each -- is crucial.
Related: What a shorter quarantine recommendation from the CDC could mean for travelers
Pack your patience

With more people getting tested during the holidays and COVID-19 cases surging, expect to wait, especially if you don't have an appointment. Locations may also be shortening their hours for testing.
For my test, I arrived within 30 minutes of the facility's opening time on a weekday morning. But hundreds of people had the same intention, and a sprawling line stretched from inside the facility, out the door and around the block.
Because there was no appointment system, I didn't know how long the wait would be. In total, I waited over five hours from the moment I entered the line to the time I left the testing facility (a New York City Health + Hospitals location). Additionally, with a shortage of tests, no one could enter the line after 11 a.m., a full three hours before the facility closed.
Related: Are rapid COVID-19 tests the way to get everyone traveling again?
Even if you do have an appointment, you may still have to wait. TPG senior editor Benet Wilson had a four-hour-long wait even with a scheduled testing slot in Baltimore.
TPG reader Cathy J. anticipated the delays and brought a folding chair and laptop to her testing location in the Upper East Side of New York City. She, too, had an hours-long queue for a test the weekend before Thanksgiving.
If you need to get a COVID-19 test right now be prepared to wait: Bring the essentials, such as a fully charged phone, a bottle of water and comfortable shoes to stand in. You may even want to bring a snack, a laptop or book and extra layers if you anticipate waiting outside in the cold.
Related: Hawaii is open to visitors — here’s everything you need to know
Account for delayed results
Even after patiently waiting in line for a test, know that your results may come back slower than usual with the increased demand.
For instance, TPG reader Kimberly K. told us that she "didn’t have to wait to get a test but was on the fourth day of waiting for results." Previously, she had tested at the same New Jersey site and received results in less than 48 hours.
And TPG's senior travel editor, Melanie Lieberman, was told at one urgent care clinic in Jersey City, New Jersey, that test results would normally take three to five days, but were taking between and five and eight days because of the crush of samples being sent to the lab.
Bottom line
If you’re trying to get a COVID-19 test during the holiday season, you may face extremely long delays (for both the test and the results) and, in some cases, shorter hours at testing facilities and clinics.
Five-hour-long waits similar to what I experienced aren't out of the question, especially in busier urban areas. Be prepared to wait, have a backup plan (or two) plan accordingly for delayed results. Now, more than ever, it's not just good to be flexible -- it may be a requirement.
Related: This TPG staffer got a positive COVID-19 test in the middle of a trip. Here’s what happened.
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- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
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| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

