What it's like traveling to the Cancun area during a COVID-19 spike
The day before we were set to take our first international trip in well over a year, there was buzz that our intended destination, the Quintana Roo area of Mexico (home to Cancun, Playa del Carmen, Tulum and more) was going to be given a red-level designation due to a surge of COVID-19 cases.
If the area shifted from orange to red, it would have effectively spelled the end of our already twice-delayed trip.
Lucky for us, the weekly evaluation of the area's COVID-19 stoplight system stayed orange, or naranja, and we were able to grab our passports and fly south.
But while the situation hasn't escalated to red, there's no denying that the Quintana Roo section of Mexico is still dealing with a serious COVID-19 outbreak. (Here's where you can check the current level.) As a result, the U.S. Centers for Disease Control and Prevention (CDC) currently has Mexico listed as a Level 3 high-risk destination for COVID-19.
Given the surge of cases the area is experiencing, photos I've seen of incredibly long arrivals lines at the Cancun International Airport (CUN) and the general perception of openness that attracts travelers from U.S. who want to party but don't want to deal with vaccination or pre-travel testing requirements, I had some concerns about what I'd find when we touched down in Mexico.
While things can change quickly these days, we ultimately had a great trip. Here's what it's like to travel to the Cancun area right now.
Arrival at the airport

Travelers flying into Cancun from the U.S. don't need to apply for entry, provide any COVID-19 test results, show proof of vaccination or secure visas in advance.
So, while you may want to line up trip insurance or have a contingency plan in place in case you do test positive for COVID-19 while in Mexico, there's no specific requirement to do so.
Even prior to the pandemic, the Cancun airport was, at times, known for exceedingly long waits to clear immigration upon arrival. The line could go down hallways and wrap around itself even during normal operations. Earlier during the pandemic in 2021, there were also reports of long arrival waits.
The airport, however, has indicated it ramped up staffing to speed up the arrivals process. While I can't speak to exactly what's changed with staffing levels, I can say we didn't wait more than a few minutes after touching down in Cancun one Friday afternoon in late May.

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Some friends who arrived a bit later in the peak mid-afternoon hours did experience a 15- to 20-minute wait in the arrivals hall, but that was a far cry from the pre-pandemic wait they experienced in February 2020 that lasted more than an hour.
If you're concerned you'll face a long wait when arriving at a peak time, you can pay for a VIP service that will get you through arrivals in a matter of minutes, though it will set you back a few hundred dollars. That's what we did just to be sure we didn't get stuck in a long, crowded line.
Once we were through immigration, the usual number of car rental and taxi companies were available, and even in the warm, open-air area of the airport, drivers and vendors were largely wearing face masks.
The resort experience

Our resort stay was a bit south of Cancun at the Andaz Mayakoba in the Riviera Maya part of Quintana Roo.
At this particular resort, our temperature was checked upon arrival and again when entering restaurants. The staff always wore masks over their nose and mouth -- even when outdoors.

For guests, masks were available when entering many buildings and were required in some situations, such as when perusing the breakfast buffet that was housed behind plexiglass. But guests here primarily spend time outside, at the pool, by the beach or seated in restaurants where masks wouldn't typically be worn anyway. Plus, most of the restaurants were open-air or had plenty of ventilation.

Daily housekeeping and room service were available, and there were no services or activities that seemed to be suspended in the name of pandemic safety.
Exploring off the resort

Technically, the area's current orange-level COVID-19 precautions do affect what you can and can't do in and around the Cancun area.
In practice, however, this doesn't seem to have much of an impact on tourists.
While we weren't seeking out any nightclubs or casinos so I can't speak to that, the off-the-resort boat excursion we had in the Playa del Carmen area felt totally normal aside from the to-be-expected use of face masks at some times.
In our experience, those in the service industry wore masks the majority of the time, especially when indoors or while transporting people in a vehicle.

Mask usage outside was still high by those in the service industry, though it was more relaxed outside for people who were not on the clock.
In fact, our largest day-to-day challenge when it came to relaxing at the beach in Quintana Roo was the very significant seaweed issue, not the pandemic.
Flying back to the U.S. from Cancun

When flying back to the U.S. from any international destination, you need to have a negative COVID-19 test result taken within three calendar days of your departure.
The resort we were at in Mexico provided these tests complimentary on site for guests staying at least three days. If you aren't sure if you'll have easy access to testing, you can pack an eligible at-home rapid test to take online with a proctor.
Regardless of how you take the test, you will need to either upload those results to your airline's app for review or be prepared to show them at the airport to airline staff. If you need to do this step at the airport, you should allow for extra time, especially if you don't have any sort of elite or priority access with your airline as those lines to check bags or interact with airline staff can get long at peak departure times.
We flew with United and were able to easily upload our test results to that app where they were reviewed in advance of departure, approved and we were good to check-in and fly without any additional checks at the airport in Cancun.
When we arrived at the airport before dawn one Tuesday morning, the check-in area was all but empty.
You do have to complete an online Mexico health screening to depart the country, but you can do this up to 12 hours before your departure, or you can complete the screening on your phone in the airport.

Most people we saw were walking right past the signs explaining the health screening, but they then hit a small bottleneck of multiple travelers completing the questions right before needing to display the completed QR code to an official to continue the departure process through the airport.
My recommendation is to complete this screening either before arriving at the airport or in the roomier check-in area.

Just don't wait until the last second to complete the online form, as it does take a couple of minutes to complete, and that final area where you could complete the form before showing it to airport officials is pretty compact.
Related: Country by country guide to reopenings
Bottom line
The high rate of COVID-19 cases in Mexico's popular Quantina Roo area right now is very real.
There are rules, some closures and capacity restrictions in place at certain types of businesses in the region as a result of the high orange-level designation. However, for tourists who are most interested in spending time at the beach or pool at the resort (just like us), it wasn't a barrier to having a good vacation.
And mask compliance in the places we traveled around Quintana Roo was actually much higher than in my home state of Texas -- and at least on par with what I experienced on a recent trip to New York City.
While COVID-19 rates remain at this high level in this part of Mexico, I'm not personally going to bring my still-unvaccinated children for a vacation right this moment. As vaccinated adults who were more than ready to enjoy an international beach vacation without flying too far from home, however, we had a great experience.
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- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
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| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
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Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits.Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

