Mexico’s ‘stoplight system’ explained: What a Cancun lockdown would mean for your trip
As several destinations reopen after the COVID-19 shutdowns, one location that's highly popular with American travelers could be heading in the opposite direction toward a shutdown.
Quintana Roo, the Mexican state on the Caribbean coast, is home to iconic resort getaways such as Cancun and Tulum. But the state's governor said last week that the popular destination has seen five weeks of increases in COVID-19 cases. Now, the state is at risk of imposing an "immediate lockdown."
The Mexican government uses a so-called stoplight system, which is frequently updated, to determine what is allowed to open or must remain closed in its states. While bars and clubs may be open in one state, those activities may be prohibited entirely in another. And these restrictions apply not just to Mexican citizens, but also to tourists.
Here's what you need to know if Quintana Roo goes into a red designation.
Mexico's stoplight system

Live Aqua Resort all-inclusive hotel located in Cancun (Photo by Matthew Wakem/Getty Images)
The four metrics to assess the colors (green, yellow, orange and red) are the trend in numbers of new cases, hospital occupancy trends, current hospital occupancy rates and percentage of positive cases. Here's what you need to know about each designation.
Green
Under the "green" designation, all activities are allowed with no restrictions. Fourteen Mexican states are currently in the "green" designation.
Yellow
Under the "yellow" designation, some public spaces are open, but closed public spaces are operating at reduced capacity. Fifteen states, including Mexico City, are considered "yellow." Hotels and restaurants can operate at 75% occupancy, while museums and theaters can operate at 50%.
Orange
There are quite a few more restrictions under the "orange" designation.
Under "orange," nonessential companies are allowed to work with 30% of their personnel. Open public spaces will operate with a reduced capacity, but closed spaces will be completely shut down. Hotels and restaurants can operate at 50% capacity, while theaters and shopping centers are capped at 25%. Large events, as well as nightclubs and bars, are supposed to be shut down.
Three states are in the "orange" designation. That includes Quintana Roo -- which could soon go into "red." Already, Cancun's city council has shut down several busy streets from 11 p.m. to 1 a.m. to avoid going into "red."
Red
Currently, none of Mexico's 32 states are in the "red" designation. Under "red," the strictest designation, hotels can operate at 25% capacity, but congregating in common areas is not allowed. Only room service or delivery service is permitted.
Public spaces can operate at 25% capacity, but bars, nightclubs, theaters and museums are closed. Sporting events can still take place, but without spectators. Only essential activities are permitted. People are allowed to go for a walk outside around their homes during the day.
What does Mexico's stoplight system mean for your travel plans?

(Photo by Madison Blancaflor/The Points Guy)
Travelers headed to Cancun, Playa del Carmen or Tulum, among other destinations in Quintana Roo, now are under several social distancing restrictions under the "orange" designation.
Bars, nightclubs and other entertainment venues are supposed to be closed at this time, according to the state government, but several readers noted packed bars during their recent trips.
But there are several more restrictions under "red." There are numerous reports that under the "red" designation, hotels would only be open to essential workers at 25% occupancy, however, we couldn't confirm or deny this in time for publication.
A spokesperson for the Quintana Roo Tourism Board sent a statement to TPG, saying that collaboration between the public and private sector has been "critical" to reopening the Quintana Roo region.
So, while you would still be able to visit Quintana Roo (or any other destination in Mexico) if it goes to "red," you might not be able to do much. So, you may want to change or cancel your flight or hotel reservation -- and, depending on your reservation, you may be able to do so easily.
Many hotels and airlines adopted flexible change and cancellation policies during the pandemic, such as waiving change fees for new travel booked by a certain date.
"If there are no travel restrictions, we would keep our 24-hour cancellation policy as we have since our reopening in June," Peter Hechler, the general manager at the Banyan Tree Mayakoba in Playa del Carmen, said in an emailed statement. "If guests purchased a nonrefundable rate, we would offer to change their stay dates to a more convenient time to travel."
Many U.S. and foreign carriers fly between the U.S. and Cancun (CUN) daily, with a smaller number flying to nearby Cozumel. Make sure to check what kind of ticket you've booked, however, because basic economy fares may not be covered. Some carriers will also allow customers to change their origin and destination cities, but a difference in fare may apply. If you booked an award ticket, several airlines will allow you to change or redeposit award tickets without penalty.
Still, after more than a year of COVID-19 health and financial woes, many members of the travel industry aren't ready for another wave of lockdowns.
"The staff here at Banyan Tree Mayakoba has been diligent in the correct handling of preventive safety measures," Hechler said. "We trust that the state knows the importance of tourism and prioritizes their and our own safety. We hope that these messages are cautionary warnings."
Bottom line
While you would still be able to visit Cancun if Quintana Roo goes "red," the experience might be significantly scaled-down. That means some of the activities planned before you get there, like bar-crawling or sporting events, wouldn't be possible.
Movement around your hotel might also be restricted. If that doesn't sound like a good time, you may want to look closely at your travel bookings to change or cancel if you need to.
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 5X | New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App. |
| 3X | Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines. |
| 2X | Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Pros
- Valuable dining and food-related credits
- Flexible rewards with airline and hotel transfer partners
- Multiple travel and purchase protections
- No foreign transaction fees
- Access to Amex Offers for additional savings (enrollment required)
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
- Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
- Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- Pay It® lets you tap in the American Express® App to quickly pay for small purchase amounts throughout the month and still earn rewards the way you usually do. Plan It® gives you the option to split up big purchases into equal monthly payments with a fixed fee. You’ll know upfront exactly how much you’ll pay.
- Updated! $120 Dining Credit: Earn up to a total of $10 in statement credits monthly when you pay with the Gold Card at Grubhub (including Seamless), Buffalo Wild Wings, Five Guys, The Cheesecake Factory, and Wonder. This can be an annual savings of up to $120. Enrollment required.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year at over 10,000 qualifying U.S. Resy restaurants after you pay for eligible purchases with the American Express® Gold Card. That’s up to $50 in statement credits semi-annually. Enrollment required.
- $84 Dunkin' Credit: Earn up to $7 in monthly statement credits after you pay with the American Express® Gold Card at U.S. Dunkin’ locations. Enrollment required.
- $120 Uber Cash on Gold: Enjoy up to $120 in Uber Cash annually with your Gold Card. Just add your Card to your Uber account and you'll get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an Amex Card for your transaction.
- New! As an American Express® Gold Card Member, you can enjoy complimentary Hertz Five Star® Status. Enjoy benefits like skipping the counter at select locations, adding an additional driver at no additional cost*, and vehicle upgrades**. Benefit enrollment and Hertz Gold+ registration are required. *Additional drivers must meet standard rental qualifications and must be a spouse or domestic partner to qualify as complimentary. Other additional drivers subject to fees. **Benefits are subject to availability and vary by location. Additional Hertz program Terms and Conditions including age restrictions apply.
- Take advantage of a $100 credit towards eligible charges* at over 1,300 upscale hotels worldwide when you book The Hotel Collection through AmexTravel.com or the Amex Travel App **. *Eligible charges vary by property. **The Hotel Collection requires a two-night minimum stay.
- Book your travel through the Amex Travel App with added peace of mind – backed by American Express® service and support. Only for American Express® Card Members.
- Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.


