Here's Your First Look Inside Emirates' New Lounge at New York-JFK
After being closed for nearly a year, Emirates has reopened the doors to its business and first-class lounge at New York’s JFK Airport this week with a completely new look. Given how spectacular fellow Emirati carrier Etihad's lounge at JFK is, we couldn't wait to see how Emirates' would measure up.
The lounge is located in the same space as its former version in Terminal 4, where Emirates’ three daily flights to its hub in Dubai (DXB) and one daily fifth freedom flight to Milan (MXP) depart from, above gate A5.
Seating
The reimagined JFK space sports Emirates' latest lounge design and looks practically identical to the recently updated lounge in Singapore (SIN) and the one at Los Angeles (LAX). While it doesn't boast the palatial fountains or soaring ceilings you'll find in Emirates’ flagship first-class lounge in Dubai (DXB), the aesthetic is elegant and inviting.
At around 13,000 square feet, this is carrier's largest lounge in the US. It features seating for up to 216 people, which should be ample considering that Emirates' A380s have 90 premium-cabin seats each and there are only two A380 flights that depart at similar times.
The lounge has a fairly open layout, and like Emirates' other global lounges, doesn't have a separate section for first-class passengers. Although comfortable, there isn't much variety in terms of the types of seating offered.
There aren't any loungers, but there are seats with footrests along the length of the lounge facing the windows. The windows offer sweeping views of the two runways at the east end of JFK (4L/22R and 4R/22L) so these seats aren't just good for resting, but also perfect for AvGeeks looking to do some plane spotting.
One of the most important features of a lounge nowadays is the availability of power outlets — United's new Polaris lounge at Newark (EWR) has 570 of them! Unfortunately though, it seems like Emirates largely missed the memo.
All of the side tables in the main seating area have built in power outlets (both US and UAE) and USB ports, which is fantastic, but there aren't actually that many of these tables when considering how many seats there are. And there isn't a single outlet in the dining area (more on that soon), either.
Food and Beverage
Although no passenger ever goes hungry on board an Emirates flight, dining is a definitely a focal point of the lounge. Unlike many international business and first-class lounges, including Etihad's lounge at JFK, there isn't à la carte dining — but at least the buffet is terrific.
If you've visited an Emirates lounge before, you might be familiar with the infamous domed food displays, like what you'd find at the carrier's LAX lounge. Well, those have gone away with the new design — cold dishes are now in more conventional cases.
All of Emirates' lounges in the US are now catered by the same company and feature the same menus, which rotate on the first of every month. In July, the evening hot food options ranged from a tagine chicken with vegetable couscous, to pan seared salmon on vegetable risotto to peppered beef fillets with potatoes.
Other hot dishes included roasted lamb with Indian spices, ravioli and a creamy mushroom soup. It goes without saying that Emirates tries really hard to give travelers plenty of options and to cater to those with dietary restrictions, including vegetarianism.
The cold options included seared yellowfin tuna, chicken salad and Arabic mezze items.
Last, but definitely not least, were the desserts...
All of the food was fresh and incredibly tasty. And depending how you plate your food, you might forget that it came from a buffet.
Unlike the in-flight bars aboard Emirates' A380s, the ones in the lounge are self-serve.
There's one in the dining area...
... and another in the main seating area.
They're stocked with a solid selection of beers, wines and spirits, but you'll need to wait until you're on your flight if you want a glass of Dom Perignon — on the ground, you'll have Veuve Clicquot — still a nice offering.
Amenities
In the center of the lounge is a business center with four computers and a printer. And perhaps the best feature of the lounge is that guests flying out of gate A6 can board their aircraft directly from the lounge, completely bypassing the herd of passengers at the boarding gate one floor below.
Immediately to the right of the reception area is a hallway that leads to the showers and restrooms. Unlike the original lounge, there are also separate male and female prayer rooms now.
There are three single shower suites — one of which is accessible for disabled passengers — that are complete with a sink and toilet. They aren't especially glamorous, but they'll do the trick. First-class passengers will probably want to wait until they're on board to take a shower, though.
The primary restrooms are more nicely appointed than the shower rooms, and they're very well lit thanks to their large frosted windows.
Access
As is the case with the rest of Emirates' lounges around the world, access is fairly restricted. It's currently only accessible to Emirates business- and first-class passengers, and Gold and Platinum Skywards elite members, who can bring in guests as well (Golds get to bring one guest, while Platinums can bring one adult and two children under 17). Day passes are available for $100 for adults and $50 for children 12 and under, but you can only purchase one if you're traveling with the carrier.
Emirates doesn’t contract this lounge out to any other airline, so it’s only open for a few hours a day leading up to the departure of its flights: 7:00-11:20am and 3:30-11:00pm.
Overall Impression
Although the new lounge opened a couple months behind schedule, the wait was worth it. The new space is a drastic improvement over its predecessor. As with its onboard offerings, Emirates does a good job of maintaining a consistent look across its network of lounges. Overall, the space is very nice and feels luxurious, but it's still less swanky than the Etihad lounge lounge that lies just a few steps away. Emirates' lounge is significantly larger than the 7,000 square-foot Etihad lounge, but it also serves more passengers. This is no doubt a great international business-class lounge, but it may leave first-class passengers wanting more.
All images by Benji Stawski / The Points Guy.
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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
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- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
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- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.
Rewards Rate
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Intro Offer
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
$325Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.Excellent to Good
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.