Thinking of switching to hard-shell luggage? These are the pros and cons.
I've been pulling around a trusty pair of nesting soft-sided Samsonite bags for the last few years that have served my husband and me well for our travels domestically and abroad. No complaints really. But some upcoming travel plans have us needing to invest in an additional set of bags, which has sent me down the rabbit hole of researching what to get.
My biggest question is whether or not to make the switch from soft-sided bags to hard-shell cases. Hard-shell cases are certainly all the rage at TPG and with TPG readers. They are of-the-moment, aesthetically pleasing and made by brands with cult followings.
As someone who has never used one of these bags before, I wanted to know a little bit more about what I might be getting into given the financial commitment (a Rimowa bag can easily run you between $1,000 and $2,000). So, I turned to the experts and polled the TPG Lounge to find out the pros and cons before making a final purchase — and the responses did not disappoint. Here are the major takeaways.
Hard-side pros
Your goods have added protection from the elements, handling and bed bugs.
Polycarbonate is the secret weapon behind any hard-shell case's durability. Many readers commented that clothes managed to stay dry when these non-porous cases get caught on the tarmac in the rain. When packing fragile items, like wine, a hard-shell case offers an added layer of protection when getting tossed around during travel (although there are plenty of ways to safely travel with wine when packing a soft-sided bag).
Related: Is expensive luggage worth it?
Finally, and maybe the point that hit closest to home for this survivor, is added protection from bed bugs. It's tougher for these ruthless critters to penetrate a hard shell, and there are fewer places for them to hide inside. That alone could be reason enough for me to make the switch.
You can't overstuff.
This can be a pro or a con depending on your travel style. For chronic over packers, using a bag that forces you to keep your load light can be beneficial when it comes time to stuff your bag in an overhead compartment or meet tight carry on requirements on certain airlines. This also helps keep the weight down which can make for an easier travel day.
Some come with more modern amenities like built-in chargers.
Hard-shell cases not only look modern, many are modern. Many feature built-in power banks, a huge plus for those who rely on their devices during long travel days (let's be honest: in a world of QR codes and digital boarding passes, who doesn't?). Some even come with digital locks that you can control through your smartphone.
Hard-side cons
The butterfly or clamshell method of opening.
This was by far and away the biggest complaint for the hard-shell club, and one that I hadn't considered. Because the zippers of most hard-shell cases are right in the middle, you have to fully open the entire case to retrieve something as opposed to simply lifting the lid. This means it's tougher to quickly grab something from your bag and, possibly even more problematic, when laid open in a hotel room, can take up value space — especially smaller European rooms.
Related: Travel is back — and that means it's time for a luggage upgrade
Many TPG Loungers also confessed to needing to use packing cubes to keep their items in order due to the way these bags open. While the packing cube club is a loyal one, if that's not something you mess with, sticking with a bag with more built-in compartments may be a better option.
You lose outside pockets.
Outside pockets are typically where I stash my laptop for easy access as well as bulky reading materials or other heavy items I don't want weighing down my shoulder bag. However, most hard-shell cases tend not to come equipped with external pockets. Consider where those items will ultimately end up being stored if an easily accessible pocket is no longer available.
Related: What to do if an airline damages your luggage
Some travel experiences may restrict the use of hard-sided luggage.
A few readers commented that they had booked travel experiences that prohibited or limited the use of hard-shell cases, such as select cruises and safaris. Although this is not likely to happen often, it's something to keep in mind if you book a smaller excursion or with a smaller-scale travel company that might have difficulty packing or storing these bags.
Bottom line
Change can be hard. I have a soft-sided bag that I am happy with, but given I don't purchase a new set of luggage every day, I don't want to miss an opportunity to get with the times and go hard shell. The majority of TPG Loungers who have made the switch seem to be happy they did so. And, the few complaints they did have, like the clamshell open, don't seem to be major deterrents. If you're still, ahem, up in the air like I am, consider taking our quiz on what your luggage brand says about you to help get you sorted.
Photo by wera Rodsawang/Getty Images
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 5X | New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App. |
| 3X | Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines. |
| 2X | Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Pros
- Valuable dining and food-related credits
- Flexible rewards with airline and hotel transfer partners
- Multiple travel and purchase protections
- No foreign transaction fees
- Access to Amex Offers for additional savings (enrollment required)
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
- Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
- Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- Pay It® lets you tap in the American Express® App to quickly pay for small purchase amounts throughout the month and still earn rewards the way you usually do. Plan It® gives you the option to split up big purchases into equal monthly payments with a fixed fee. You’ll know upfront exactly how much you’ll pay.
- Updated! $120 Dining Credit: Earn up to a total of $10 in statement credits monthly when you pay with the Gold Card at Grubhub (including Seamless), Buffalo Wild Wings, Five Guys, The Cheesecake Factory, and Wonder. This can be an annual savings of up to $120. Enrollment required.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year at over 10,000 qualifying U.S. Resy restaurants after you pay for eligible purchases with the American Express® Gold Card. That’s up to $50 in statement credits semi-annually. Enrollment required.
- $84 Dunkin' Credit: Earn up to $7 in monthly statement credits after you pay with the American Express® Gold Card at U.S. Dunkin’ locations. Enrollment required.
- $120 Uber Cash on Gold: Enjoy up to $120 in Uber Cash annually with your Gold Card. Just add your Card to your Uber account and you'll get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an Amex Card for your transaction.
- New! As an American Express® Gold Card Member, you can enjoy complimentary Hertz Five Star® Status. Enjoy benefits like skipping the counter at select locations, adding an additional driver at no additional cost*, and vehicle upgrades**. Benefit enrollment and Hertz Gold+ registration are required. *Additional drivers must meet standard rental qualifications and must be a spouse or domestic partner to qualify as complimentary. Other additional drivers subject to fees. **Benefits are subject to availability and vary by location. Additional Hertz program Terms and Conditions including age restrictions apply.
- Take advantage of a $100 credit towards eligible charges* at over 1,300 upscale hotels worldwide when you book The Hotel Collection through AmexTravel.com or the Amex Travel App **. *Eligible charges vary by property. **The Hotel Collection requires a two-night minimum stay.
- Book your travel through the Amex Travel App with added peace of mind – backed by American Express® service and support. Only for American Express® Card Members.
- Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.


