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Why now is the perfect time to reconsider basic economy fares

Oct. 08, 2020
6 min read
Delta 767 Zach Griff - 1
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The aviation industry is going to look a lot different at the end of the pandemic than it did at the beginning.

Aside from early fleet retirements and a significantly reduced workforce, airlines have made many customer-facing updates over the past six months. This includes moves like permanently eliminating change fees and extending loyalty benefits.

Perhaps the most unwelcome pre-pandemic change was the introduction of basic economy fares. But with all the updates airlines are now making, there's much less reason to avoid these low fares. Here's why.

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The strategy behind basic economy

Basic economy was first introduced in order to better compete with ultra-low-cost carriers (ULCCs). Allegiant, Frontier and Spirit fly many of the same routes as the legacy, "full-service" carriers — but the ULCC fares are often substantially cheaper.

When flying with a budget airline, your ticket just includes transportation; advance seat assignments, bags, snacks and drinks all come at an additional cost.

Frontier Airlines coach cabin (Photo by Zach Griff/The Points Guy)

With basic economy, the mainline, legacy carriers can more closely match the fares of low-cost competitors by stripping out many of the inclusions you’d typically get with a regular economy ticket. Such fares now exist at all major U.S. airlines, save for Southwest.

These tickets are a segmentation strategy to extract as much revenue based on each passenger’s willingness to pay, as Savi Syth — managing director of equity research for airlines at Raymond James — told TPG back in July.

But now that airlines have rolled back many of the basic economy exclusions, these fares might actually be worth considering.

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Related: How to use credit cards to defeat basic economy

No-change-fees policies

Traditionally, basic economy tickets are non-changeable.

United jolted the industry when it was first to announce that it's permanently eliminating most change fees. Within hours, Alaska, American, Delta and Hawaiian matched.

Though this is generally great news, airlines aren't completely ditching change fees. Most international flights are excluded from the new policies. So are basic economy tickets.

But in the midst of the pandemic, carriers are being extra flexible. Through at least the end of 2020, any ticket purchased on American, Delta and United can be changed for free, including basic economy. (Note that you'll still be on the hook for a possible fare difference when changing flights.)

Come 2021, the new no-change-fee policies that exclude basic economy are slated to take effect. However, given all the uncertainty about future travel, it wouldn't be surprising if airlines extended the current flexible waivers that include basic economy tickets.

Even if they aren't extended, basic economy fares have changed in other ways that might make them worth reconsidering.

Related: How airline no-change-fee policies stack up against Southwest

Loyalty benefits are included

Traditionally, if you book basic economy, you won't be able to enjoy your loyalty benefits. Even if you've spent $15,000 or more a year to achieve top-tier elite status with an airline, you're treated just like everyone else when flying on the cheapest fares.

For many, this segmentation strategy was enough reason to buy up to a standard coach fare. But, the pandemic has airlines rethinking this strategy.

As of Oct. 1, American Airlines elites can now access all their benefits no matter the fare they purchase. Depending on your AAdvantage status, basic economy tickets are now upgradeable, include complimentary preferred and extra-legroom seating and offer free day-of-departure changes. (Note that this improvement comes at the expense of earning elite-qualifying progress from these tickets starting in 2021.)

AA elites can now enjoy upgrades on basic economy fares (Photo by Zach Griff/The Points Guy)

For now, AA elites have little reason to avoid basic economy. If, and when, other carriers follow suit, the same logic will apply across the legacy carriers.

Related: You can now apply American Airlines systemwide upgrades on basic economy fares

Ancillary products can now be purchased

Before the pandemic, you couldn't purchase most ancillary products when flying on basic economy tickets. Now, that's slowly beginning to change.

In August, United announced that basic economy customers will be able to purchase an Economy Plus seat at check-in. As before, basic economy customers can purchase regular coach and preferred seats anytime after booking.

As of Oct. 1, AA's bargain-hunting flyers can now purchase upgrades, priority boarding, preferred and extra-legroom seating and day-of-departure changes.

In an interview with TPG when announcing the news, Vasu Raja, American's chief revenue officer, said "basic economy is an introduction to our airline. Two-thirds of our summer's customers weren't AAdvantage members and 80% of those purchased basic economy... We've seen new customers come to the market who bought basic economy and they're looking for more."

Previously, customers needed to purchase a standard coach ticket just to unlock the ability to purchase these extras. But as the composition of customers shifts, airlines are beginning to allow ancillary purchases on basic economy fares — giving you less reason to avoid these once restrictive tickets.

Related: What basic economy means across the airlines

Bottom line

Before the coronavirus, basic economy fares were used as a segmentation strategy to extract as much revenue as possible from each passenger. But, that's changing as many of the traditional exclusions have been removed over the past few months.

Through at least the end of 2020, nearly every ticket — basic economy included — can be changed without fees. AA is now offering loyalty benefits on the cheapest tickets, and airlines are slowly adding the ability to purchase ancillary products when flying basic economy.

So, if you're considering future travel, don't necessarily jump for a standard coach fare. Now is the perfect time to reconsider basic economy.

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    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

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  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.