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A new business class concept: Watch TPG UK fly the brand-new Finnair A350 in all 3 cabins

May 22, 2022
4 min read
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We love a new and exciting product at The Points Guy and we couldn’t wait to get on board the hotly anticipated Finnair A350-900 with its new and revolutionary business class seat design and brand new premium economy product.

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We flew this aircraft from Helsinki Airport (HEL) to London Heathrow (LHR), a route that is often served by widebody aircraft such as the A350 and A330, which are normally reserved for long-haul routes.

To get the full experience, the TPG U.K. team put three cabins to the test on the same flight: economy, the new-to-Finnair premium economy and the never-seen-before hardshell business class seat.

Watch the full video below:

Read on for a breakdown of our individual experiences aboard Finnair’s new A350 service.

Business Class — Ben Smithson

Seat: 4A
We paid: £271 ($338)

I loved the fantastic new lounge in Helsinki which had a great selection of hot food, champagne and bartenders whipping up cocktails. On board there was a massive amount of personal space and privacy in the new seat thanks to the minimal design. The seat was very comfortable to both sit upright and lie flat in. I particularly loved the wireless charging feature which allows you to instantly power up your phone by placing it on the lightning bolt on the surface beneath the window.

It was a shame that there was no choice for the main course, which was odd for business class. In terms of design, the in-flight entertainment (IFE) screen doesn’t tilt so it is fixed facing upwards and is quite high when you are lying down. With only two cushions to prop yourself up, this was fine for a short flight but may not be ideal for long haul.

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Read more: First impressions of Finnairs’ brand new ‘non-reclining’ business class seat

Premium Economy — Nicky Kelvin

Seat: 20L
We paid: £99 ($123.50)

I found the new premium economy seat incredibly comfortable, spacious and supportive, and the smaller cabin offered an exclusive and private feel. The crew were incredibly helpful and friendly and were clearly excited to be on board this new aircraft.

However, due to this being a short hop, there was no difference between the actual service on economy and premium economy such as improved food and drink offerings for the more expensive tickets. As a diehard AvGeek, it was also disappointing that only one of the two outside live cameras that show in front of and below the aircraft were working, but one would assume this wouldn’t be a consistent issue on every flight.

Economy — Liam Spencer

Seat: 62L
We paid: £99 ($123.50)

I was very impressed by the tremendous experience at the airport despite not having lounge access of any kind with my economy ticket. Helsinki Airport was clean, expansive and modern with plenty of cafes, restaurants and shops to choose from.

The A350 economy cabin was fresh and sleek with a smart grey design and comfortable seating. I enjoyed the amount of recline available. The crew were great — extremely friendly and efficient, making the whole experience relaxing.

There were a couple of downsides. Unfortunately, there was no meal service nor hot food available to order and options were limited to a small selection of drinks and snacks. The seat armrests were fairly thin and felt quite cheap and the Wi-Fi on board was intermittent and unreliable.

Related:

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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How we chose these cards

Our points-obsessed staff uses a plethora of credit cards on a daily basis. If anyone on our team wouldn’t recommend it to a friend or a family member, we wouldn’t recommend it on The Points Guy either. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners.
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TPG featured card

Best card for premium perks while traveling
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards

2 - 10X points
10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
5X5X miles on flights booked through Capital One Travel.
2X2 Miles per dollar on every purchase, every day

Intro offer

75,000 bonus miles
Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

Annual Fee

$395

Recommended Credit

740-850
Excellent
Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,400+ lounges, including Capital One Lounges and our Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023
Best card for premium perks while traveling
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
5X5X miles on flights booked through Capital One Travel.
2X2 Miles per dollar on every purchase, every day
  • Intro Offer
    Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

    75,000 bonus miles
  • Annual Fee

    $395
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    740-850
    Excellent

Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,400+ lounges, including Capital One Lounges and our Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023