Amex delays opening of Denver, London Centurion Lounges

Nov 24, 2020

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

2020 has been a big year for the American Express Centurion Lounge network.

Despite the pandemic, the issuer forged ahead with investment in its top-tier airport lounge network and opened four new lounges, with plans for even more.

For more TPG news delivered each morning to your inbox, sign up for our daily newsletter.

However, we’ve learned that two openings that were slated for this year in Denver (DEN) and London Heathrow (LHR) have been delayed.

American Express confirmed to TPG in a statement that the opening of both will slide to 2021, saying “Due to these unprecedented times, our lounge openings at Denver International Airport (DEN) and Heathrow Airport (LHR) are experiencing delays. We will continue to work closely with our airport partners and look forward to opening in 2021. We will share more information soon, so stay tuned!”

The Denver lounge has been delayed multiple times. Once it opens, it’ll be located in Terminal C (primarily serving Southwest Airlines) and will hold the title of the second-largest Centurion Lounge at 14,650 square feet.

Related: Who should get the Platinum Card® from American Express?

On a recent visit through the airport, I noticed that the construction was definitely progressing, so it’s certainly a bummer for those who were excited to check out the Denver location this ski season.

The Heathrow location in Terminal 3 will be the issuer’s second international location. (The first is in Hong Kong.) At just about 7,000 square feet, the relatively small space will feature showers, private workstations and other amenities.

Still, with four new lounges this year, Platinum and Centurion cardmembers have plenty of exclusive spaces waiting for them when they’re ready to take to the skies again.

It all started back in January with the opening of a new lounge in Phoenix (PHX). Within weeks, Amex unveiled two other new locations — one in Charlotte (CLT) and another in Los Angeles (LAX).

And then the pandemic hit, abruptly shutting down all 13 locations. As the lounges reopened, Amex also opened its largest location to date, in New York’s JFK airport.

Amex’s new lounge at JFK (Photo by Zach Griff/The Points Guy)

Next year is also shaping up to be a blockbuster year for the Centurion Lounge network.

In addition to the two new outposts, Amex plans to open a new space at New York’s LaGuardia Airport (LGA). This one will be located post-security in the brand-new Terminal B Departures and Arrivals Hall — a marked improvement from the previous LGA lounge.

The Las Vegas space is getting overhauled as well. Slated to open in 2021, the expanded lounge will grow by about 50%. With a new design, it’ll offer additional multipurpose rooms, new private telephone booths, workspace areas and a refreshed reception area.

Related: The ultimate guide to American Express Centurion Lounges

Earlier this month, Amex announced that its San Francisco location (SFO) will also receive a significant expansion. With more than 1,200 daily visitors (pre-pandemic, of course), the current space was subject to significant overcrowding. We don’t yet know when the new SFO space will open, but our fingers are crossed for it to be soon.

In recent months, Amex has sweetened the deal for cardholders currently stuck at home. The issuer added credits for streaming and wireless telephone carriers for the rest of the year for all holders of The Platinum Card® from American Express. Plus, the issuer has introduced limited-time offers for those looking to book trips through Amex Travel.

Featured photo by Zach Griff/The Points Guy

Chase Sapphire Preferred® Card

WELCOME OFFER: 60,000 Points


CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners

*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.

Apply Now
More Things to Know
  • Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 toward travel when you redeem through Chase Ultimate Rewards®
  • 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases.
  • Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. For example, 60,000 points are worth $750 toward travel.
Regular APR
15.99%-22.99% Variable
Annual Fee
Balance Transfer Fee
Either $5 or 5% of the amount of each transfer, whichever is greater.
Recommended Credit

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.