Amex closing all Centurion Lounges in light of the coronavirus outbreak
The coronavirus pandemic is taking a massive toll on the travel industry. We've seen airlines slash capacity at unprecedented rates, and hotels are already laying off employees.
The latest company to announce changes due to the virus is Amex. It's now closing all Centurion Lounges worldwide effective Saturday.
"As the health and safety of our Card Members and colleagues is our top priority, in light of the spread of COVID-19 we are temporarily closing all The Centurion® Lounge locations, starting on Saturday, March 21, 2020," a statement on the Centurion Lounge website said. "American Express will provide notice here and on the Amex Mobile App when locations reopen."
Amex currently operates 12 Centurion Lounges across the world. The sole international location — Hong Kong — has already been closed since March 5, but now all stateside locations are shutting their doors too.
The network consists of lounges in:
- Charlotte (CLT)
- Dallas (DFW), includes spa services
- Hong Kong (HKG)
- Houston (IAH)
- Las Vegas (LAS)
- Los Angeles (LAX), includes spa services
- New York (LGA)
- Philadelphia (PHL)
- Phoenix (PHX)
- Miami (MIA), includes spa services
- Seattle (SEA)
- San Francisco (SFO), includes a wine-tasting area
2020 was supposed to be a big year for the Centurion Lounge network. The company already opened locations in Phoenix, Charlotte and Los Angeles before the coronavirus spread rapidly across the U.S. Amex was also slated to open lounges in London-Heathrow (LHR) and New York-JFK in the first half of 2020 and a Denver (DEN) outpost before the end of the year. Though we haven't yet received official word of a delay, I wouldn't be surprised to see the openings postponed to later this year or the beginning of 2021.
Amex also operates ten lounges across the world that it calls International American Express lounges. So far, just the Buenos Aires (EZE) location has closed.
Amex joins American Airlines, Delta and United in closing its lounges. AA is taking a more measured approach than United, which is closing all of its premium Polaris lounges, as well as select Club locations across the country. Delta's also closing many of its SkyClubs.
Either way, these are unprecendented times, and Amex is just the latest to respond to the global crisis with the closure of all its Centurion Lounges.
For more on the coronavirus outbreak, see:
- What does the deadly coronavirus mean for travelers?
- How coronavirus has left the travel industry reeling
- No coronavirus waiver? Some airlines have you more covered than others
- How to ward off coronavirus in your hotel room
- Guide to traveling during the coronavirus outbreak
All photos by the author.
TPG featured card
at Bilt's secure site
Terms & restrictions apply. See rates & fees.
| 1X | Choose to earn up to 1X points on rent and mortgage payments with no transaction fee |
| 2X | Earn 2X points + the option to earn 4% back in Bilt Cash on everyday purchases |
Pros
- Choice to earn up to 1 Bilt Point per dollar spent on rent and mortgage payments
- Elevated everyday earnings with both Bilt Points and the option to earn Bilt Cash
- $400 Bilt Travel Portal hotel credit per year (up to $200 biannually)
- $200 Bilt Cash annually
- Priority Pass membership
- No foreign transaction fees
Cons
- Moderate annual fee
- Designed primarily for members seeking a premium, all-in-one card
- Earn points on housing with no transaction fee
- Choose to earn 4% back in Bilt Cash on everyday spend. Use Bilt Cash to unlock point earnings on rent and mortgage payments with no transaction fee, up to 1X.
- 2X points on everyday spend
- $400 Bilt Travel Hotel credit. Applied twice a year, as $200 statement credits, for qualifying Bilt Travel Portal hotel bookings.
- $200 Bilt Cash (awarded annually). At the end of each calendar year, any Bilt Cash balance over $100 will expire.
- Welcome bonus (subject to approval): 50,000 Bilt Points + Gold Status after spending $4,000 on everyday purchases in the first 90 days + $300 of Bilt Cash.
- Priority Pass ($469/year value). See Guide to Benefits.
- Bilt Point redemptions include airlines, hotels, future rent and mortgage payments, Lyft rides, statement credits, student loan balances, a down payment on a home, and more.