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American Airlines restricts basic economy flexibility in move to new normal

March 27, 2021
3 min read
American new Boeing 787-8 Dreamliner Zach Griff - 2
American Airlines restricts basic economy flexibility in move to new normal
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It's been about a year since the major U.S. airlines issued sweeping waivers for added flexibility when booking flights.

Now, that added flexibility is being peeled back, as American Airlines will restore some restrictions for select basic economy tickets. These itineraries will return to being non-changeable and non-refundable for new purchases made on or after April 1, 2021.

Note that the new restrictions only apply to domestic basic economy fares, as well as for those international itineraries departing North or South America. American will allow changes on new basic economy tickets originating outside North or South America for tickets bought between April 1, 2021 and April 30, 2021, for all travel dates, except for those from Asia.

Pre-pandemic, one of the biggest restrictions with these deep-discount tickets was the fact that there were effectively "use it or lose it." If you needed to change a basic economy ticket, you'd be forced to purchase a brand-new one, instead of applying the existing value to a new itinerary less a change fee.

Then, the coronavirus came stateside, and major network airlines made all tickets fully flexible, including those in basic economy. You couldn't get a refund for voluntarily canceled flights, but you could still make changes as needed.

Now, with an accelerated vaccine rollout and over a million daily travelers again passing through TSA checkpoints on average, American seemingly thinks it's time to reign in on the flexibility.

American Airlines Project Kodiak Oasis 2.0 737 Zach Griff ZGriff - 15
American's basic economy passengers can now pay for extra-legroom seats (Photo by Zach Griff/The Points Guy)

Even when basic economy becomes non-changeable again, it won't carry all of the pre-pandemic restrictions. As of Oct. 1, 2020, American allows bargain travelers to purchase,

  • Upgrades
  • Priority boarding
  • Preferred and Main Cabin Extra seating
  • Same-day confirmed flight changes

AAdvantage elites can also enjoy all their perks too, though American removed the ability to earn elite-qualifying miles, segments and dollars on these tickets effective Jan. 1, 2021.

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More about AA tickets: Everything you need to know about flying basic economy on American Airlines

For American, basic economy is about to become what airlines had originally intended it to be: non-changeable and non-refundable.

But it's unclear if the competition will follow AA's move.

Both Delta and United currently have global waivers for all new tickets purchased through March 31. In previous months, the carriers have extended this flexibility just a day or two before it expired.

Now, however, the calculus for airline revenue managers is different.

In late 2020, all three major U.S. airlines permanently eliminated change fees for most fares. This policy applies to all domestic tickets, and select international ones, too. It doesn't apply to basic economy, however.

Related: How airline no-change-fee policies stack up against Southwest

Over the past year, the goal was to get you to buy a ticket — by offering changes for all fares. With more travelers now returning to the skies, American seems to be reinstating its segmentation strategy, and getting those who value flexibility to buy up to higher, standard coach fares.

Going forward, you'll need to think twice before booking American basic economy. What if you get sick? Or there's another wave of COVID-19 infections?

Either buy up to regular economy, choose a competitor offering more flexibility or cross your fingers that American restores its global waiver.

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.