Skip to content

FAA orders partial 737 MAX 9 grounding after Alaska Airlines 'explosive' decompression incident

Jan. 06, 2024
5 min read
Alaska 737 Max 9
FAA orders partial 737 MAX 9 grounding after Alaska Airlines 'explosive' decompression incident
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

The FAA will order the grounding of some Boeing 737 MAX 9 aircraft, the agency said Saturday, after an Alaska Airlines aircraft departing the Portland International Airport (PDX) in Oregon experienced a sudden hull breach and decompression.

The flight, AS 1282, bound for Ontario, California, safely returned to Portland with 171 passengers and 6 crew members, the airline said.

The flight climbed to as high as 16,300 feet, according to data from FlightRadar24, seven minutes after taking off from Portland, before quickly descending to below 10,000 feet and looping around to return to the airport.

Photos circulating on social media and local news appeared to show a hole the size and shape of an emergency exit "plug" on the left-hand side of the aircraft aft of the wing. The 737 MAX 9 features a spot for an extra emergency exit, which is required on models of the aircraft with certain higher density seating configurations. Airlines that put fewer seats on the aircraft can choose to place a "plug" in that place instead.

A source familiar with the matter described the moment of decompression to TPG as "explosive," while a passenger on the flight told local media that the force of the incident ripped a child's shirt off. Photos appeared to show emergency oxygen masks deployed throughout the passenger cabin.

Photos also appeared to show damage to the seat next to the hole in the bulkhead. Several unconfirmed reports suggested that the seat was not occupied when the incident occurred.

The plane, which has the registration number N704AL, was delivered to Alaska from Boeing on Oct. 31, 2023, according to data from Airfleets, and only began revenue service with the airline last month.

In a statement, Alaska CEO Ben Minicucci apologized to passengers who were on the flight and said that the airline would ground its 65 737 MAX 9 aircraft pending inspections.

"Each aircraft will be returned to service only after completion of full maintenance and safety inspections. We anticipate all inspections will be completed in the next few days," Minicucci said.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

By noon ET on Saturday, inspections on more than a quarter of Alaska's 737 MAX 9 fleet had been completed, the airline said, and some of the planes had already returned to service. Several aircraft were operating revenue flights Saturday morning.

Alaska later clarified that it had reviewed maintenance records, and found that 18 of its 65 aircraft of the subtype had undergone the relevant inspection as part of routine heavy maintenance recently enough to be deemed safe.

The FAA on Saturday said it would temporarily ground some currently in-service aircraft pending inspections that would take four to eight hours per plane. The emergency Airworthiness Directive will apply to MAX 9 jets that are outside of certain routine inspection windows and will include about 171 aircraft, the agency said. There are approximately 215 of the aircraft subtype in service globally, according to aviation data firm Cirium.

United Airlines is the only other U.S. carrier that operates the MAX 9, the longest version of the jet that is currently operating for airlines. A larger version, the 737 MAX 10, is in the process of being certified by the FAA. It was not immediately clear whether the "plug" was an option on the MAX 10.

The inspection may be able to be performed at outstations, rather than at maintenance hubs, which would significantly speed up the process, according to a source familiar with the matter.

The National Transportation Safety Board said it was sending a team of investigators to Portland.

Boeing said in a statement that it supported the FAA's Emergency Airworthiness Directive.

"We agree with and fully support the FAA's decision to require immediate inspections of 737-9 airplanes with the same configuration as the affected airplane," the Boeing statement said. "In addition, a Boeing technical team is supporting the NTSB's investigation into last night's event. We will remain in close contact with our regulator and customers."

The incident harkened back to the nearly two-year global grounding of the 737 MAX type, which was implemented in April 2019 following the second of two fatal crashes involving the relatively new aircraft type.

Investigators attributed the crashes to a flight control system that was designed to pitch the aircraft down in some situations to compensate for the fact that the MAX has larger engines than the previous model of 737, the Next Generation, or NG.

The system, Maneuvering Characteristics Augmentation System (MCAS), was found to rely on a single "angle-of-attack" sensor, which feeds information about the aircraft's pitch to the pilots and flight control computer. Without a backup sensor or other monitoring systems in place, if that sensor became damaged, investigators found that the plane could erroneously pitch down and cause the pilots to lose control.

Since the episodes, Boeing has found itself under a spotlight for its safety practices and records. Other potential manufacturing defects in various plane types — including the MAX — have been found since the grounding. While most of those were either minor issues or relatively commonplace advisories that plane makers routinely issue out of an abundance of caution, the U.S.-based manufacturer has struggled to shake the reputational stain, and even the most routine incidents involving a MAX aircraft have tended to draw disproportionate attention from the public.

The episode occurred just days after Alaska took delivery of its first 737 MAX 8, a smaller version of the jet.

Related reading:

Featured image by DAVID SLOTNICK/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

TPG featured card

Rewards rate
4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
5XNew! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
3XEarn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
2XEarn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
Intro offer
Open Intro bonus
As High As 100,000 points. Find Out Your Offer.
Annual fee
$325
Regular APR
See Pay Over Time APR
Recommended credit
Open Credit score description
Excellent to Good

Pros

  • Valuable dining and food-related credits
  • Flexible rewards with airline and hotel transfer partners
  • Multiple travel and purchase protections
  • No foreign transaction fees
  • Access to Amex Offers for additional savings (enrollment required)

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
  • Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
  • Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Pay It® lets you tap in the American Express® App to quickly pay for small purchase amounts throughout the month and still earn rewards the way you usually do. Plan It® gives you the option to split up big purchases into equal monthly payments with a fixed fee. You’ll know upfront exactly how much you’ll pay.
  • Updated! $120 Dining Credit: Earn up to a total of $10 in statement credits monthly when you pay with the Gold Card at Grubhub (including Seamless), Buffalo Wild Wings, Five Guys, The Cheesecake Factory, and Wonder. This can be an annual savings of up to $120. Enrollment required.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year at over 10,000 qualifying U.S. Resy restaurants after you pay for eligible purchases with the American Express® Gold Card. That’s up to $50 in statement credits semi-annually. Enrollment required.
  • $84 Dunkin' Credit: Earn up to $7 in monthly statement credits after you pay with the American Express® Gold Card at U.S. Dunkin’ locations. Enrollment required.
  • $120 Uber Cash on Gold: Enjoy up to $120 in Uber Cash annually with your Gold Card. Just add your Card to your Uber account and you'll get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an Amex Card for your transaction.
  • New! As an American Express® Gold Card Member, you can enjoy complimentary Hertz Five Star® Status. Enjoy benefits like skipping the counter at select locations, adding an additional driver at no additional cost*, and vehicle upgrades**. Benefit enrollment and Hertz Gold+ registration are required. *Additional drivers must meet standard rental qualifications and must be a spouse or domestic partner to qualify as complimentary. Other additional drivers subject to fees. **Benefits are subject to availability and vary by location. Additional Hertz program Terms and Conditions including age restrictions apply.
  • Take advantage of a $100 credit towards eligible charges* at over 1,300 upscale hotels worldwide when you book The Hotel Collection through AmexTravel.com or the Amex Travel App **. *Eligible charges vary by property. **The Hotel Collection requires a two-night minimum stay.
  • Book your travel through the Amex Travel App with added peace of mind – backed by American Express® service and support. Only for American Express® Card Members.
  • Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.