5 mistakes to avoid when flying Star Alliance partners
Shortly after obtaining Premier status in United's MileagePlus program, I moved to Europe and started booking more flights with Star Alliance partners to gain miles while traveling outside of United's network. But navigating the points and privileges of the network had some pitfalls.
Here are a few mistakes to avoid if you want to keep your trip smooth and your Premier status engaged.
Read more: Airline elite status match and challenge options for 2020
Not Knowing Your Fare Class
Beyond the booking class distinctions (First, Business, Premium Economy, Economy), each ticket has a fare class signified by a letter after the booking class. Some fare classes are not eligible for points -- and eligible fare classes vary by airline.
I learned this the hard way when I found an incredible deal from Singapore Airlines and booked an Economy (O) flight. After I took the flight and never received mileage credit, I contacted my loyalty program and learned that booking the cheapest ticket cost me every one of the 16,000 miles of my trip.
Before booking a flight, check the fare class against the "mileage earned with partner airlines" section of the MileagePlus website to see which fare classes are eligible for points, and how many.
Read more: Why I don't always book the cheapest award tickets
Missing out on Great Mileage-purchase Deals
Sometimes, money is best spent on miles, not flights. Aegean and Avianca have both had recent sales on buying mileage that you can redeem on any Star Alliance partner or transfer to MileagePlus. By opening up accounts on partner airlines in the alliance, you can buy, swap and spread miles to help bring down the cost of a flight on various carriers or to help you score easy upgrades.
Not Checking Your Meal Preferences
Flying long-haul means there will be meals in the sky. If you don't want to get stuck in the chicken-or-pasta binary, check into the dietary, nutritional, religious and cultural meals offered on your Star Alliance partner flight.
Since my meal preference is a preset selection with MileagePlus, I've experienced the disappointment of vegetarian meals passing me by because I didn't take the time to adjust my choice on the partner airline's website. If I'm booking a partner airline from United's website, or a third-party site like Expedia, the meal choice option sometimes gets lost in the machine.
Now, I always use my confirmation number to log into the airline's own website and select my meal choice. I've been pleasantly surprised at some of the choices, which are often culturally specific and quite special, especially on Asian airlines. These days I'm always sure my lacto-ovo vegetarian meal will be waiting for me when I board the plane.
not Learning the Layover Policy
Sometimes a tight connection or a 16-hour layover are the only options when flying through a capital city of a large, national carrier. But with Singapore Airlines, Turkish Airlines, Air China, Ethiopian Airlines and Air Canada (in some fare classes), it can actually score you a free hotel stay or city tour, as I learned on a missed connection in Istanbul.
When passengers have a long layover (the number of hours on the ground varies by carrier), the airline arranges a free transit hotel stay, provided you have the proper visa required to leave the airport. In Singapore and Addis Ababa, a free guided city tour is included as part of a tourism campaign. When you're already on the ground, why not take advantage of a new city? This also applies to travelers who miss their connection because of a flight delay, too.
Travelers have reported free transit stays with Asiana Airlines, Egypt Air and South African Airways, but none of these airlines list the service on their website. Call or email airlines before the trip to find out how many hours on the ground you'll need to receive a stay at a transit hotel and to confirm the hotel reservation. Or, if there is a faster connection available, the airline will book you for that instead.
And most important: not Drinking the Wine
When you're traveling in economy in the United States, it can feel like all the elegance of air travel has been washed out of the journey. But on many Star Alliance partners, that's not the case. Aegean Airlines offers economy passengers complimentary wine, even on short-haul flights within Europe. Many airlines offer in-flight meals and drink service on relatively short flights without a charge, so be sure to ask. Don't make the mistake of thinking every airline is as stingy as those in the U.S.
Changes to Mileage Plus
As of January 2020, United is downgrading the point value of many of its own fare classes and making a number of other changes to its loyalty program. Lucky for you, TPG has compiled a nice guide to keeping your MileagePlus elite status without spending — all by flying Star Alliance partners, and booking Star Alliance partner flights with your United miles, like I do.
TPG featured card
at Bilt's secure site
Terms & restrictions apply. See rates & fees.
| 1X | Choose to earn up to 1X points on rent and mortgage payments with no transaction fee |
| 2X | Earn 2X points + the option to earn 4% back in Bilt Cash on everyday purchases |
Pros
- Choice to earn up to 1 Bilt Point per dollar spent on rent and mortgage payments
- Elevated everyday earnings with both Bilt Points and the option to earn Bilt Cash
- $400 Bilt Travel Portal hotel credit per year (up to $200 biannually)
- $200 Bilt Cash annually
- Priority Pass membership
- No foreign transaction fees
Cons
- Moderate annual fee
- Designed primarily for members seeking a premium, all-in-one card
- Earn points on housing with no transaction fee
- Choose to earn 4% back in Bilt Cash on everyday spend. Use Bilt Cash to unlock point earnings on rent and mortgage payments with no transaction fee, up to 1X.
- 2X points on everyday spend
- $400 Bilt Travel Hotel credit. Applied twice a year, as $200 statement credits, for qualifying Bilt Travel Portal hotel bookings.
- $200 Bilt Cash (awarded annually). At the end of each calendar year, any Bilt Cash balance over $100 will expire.
- Welcome bonus (subject to approval): 50,000 Bilt Points + Gold Status after spending $4,000 on everyday purchases in the first 90 days + $300 of Bilt Cash.
- Priority Pass ($469/year value). See Guide to Benefits.
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