How should you fly to Dubai: Emirates or United?
Dubai is one of the busiest global aviation hubs, and getting there from the U.S. has historically meant flying with the city's flag carrier, Emirates.
Emirates is regarded as one of the world's best airlines, so when most people book flights with the carrier, they expect to be wowed by the experience.
And while that's still certainly the case — especially if you're lucky enough to sit in the pointy end of the plane — there's a new option for flying between the U.S. and Dubai: United Airlines.
The Chicago-based carrier officially touched down in the United Arab Emirates on March 26, and the airline now offers daily flights to the city from its hub in Newark.
While technically a service resumption from 2016, when the carrier flew from Washington, D.C., United's new Newark-to-Dubai route is made possible by an all-new strategic partnership with Emirates that allows the two carriers to sell connecting flights beyond just service from the U.S. to Dubai.
As such, it's likely that you'll start seeing United and Emirates itineraries showing up in the search results for trips to the Middle East, Africa and beyond.
So, if faced with the choice, which airline should you fly? Well, the answer isn't as simple as you might expect.
Emirates vs. United: First class
Winner: Emirates, hands down
This one is the simplest comparison of them all. United no longer offers an international first-class product, and even if it still did, it wouldn't compete with Emirates' offering, which is regarded as one of the world's best.
Emirates flies both the Airbus A380 and Boeing 777 on U.S. routes, and most (but not all) jets feature first class. While the A380 first-class experience is extra special thanks to an onboard shower and walk-up bar, you'll still have a memorable flight even on the 777.
In fact, if you're looking for the nicest way to get to Dubai (or beyond), Emirates first class is the real deal.
Emirates vs. United: Business class
Winner: Tie*
You might be surprised to hear it, but Emirates doesn't actually offer a competitive business-class product on much of its Boeing 777 fleet.
In fact, the airline still has middle seats on all but one variant of the 777, the 777-200LR. Every other 777 features business class in a 2-3-2 configuration.
While the product may look luxurious, with cream- and gold-colored finishes, the seats themselves are incredibly outdated compared to United Polaris, which flies to Dubai on the Boeing 777-200ER.
Polaris is arranged in a 1-2-1 configuration with direct aisle access for each passenger, a big advantage for those looking for more privacy and convenience when flying on a long-haul route.
Of course, Emirates also flies the Airbus A380 to the U.S., and those double-deckers do feature direct aisle access with a 1-2-1 arrangement in business class.
Aside from the seat, Emirates' inflight experience is better than what United offers. The airline's extensive catering menu, robust inflight entertainment system and friendly, personalized service are sure to impress.
But, more than anything, business class is about the seat, and if you're comparing the Boeing 777 on Emirates with United, I'd choose the latter carrier — or reroute my trip through a gateway that features Emirates A380 service.
And because of the aforementioned considerations, I'm calling this one a tie.
For your convenience, here's a list of Emirates U.S. gateways with aircraft type for June 2023, as seen in Cirium schedules.
| Origin | Destination | Aircraft type | Business-class configuration |
|---|---|---|---|
Boston | Dubai | Boeing 777-300ER | 2-3-2 |
Chicago | Dubai | Boeing 777-300ER | 2-3-2 |
Dallas-Fort Worth | Dubai | Boeing 777-200LR | 2-2-2 |
Houston | Dubai | Airbus A380 | 1-2-1 |
Los Angeles | Dubai | Airbus A380 | 1-2-1 |
Miami | Dubai | Boeing 777-300ER | 2-3-2 |
New York | Dubai | Airbus A380 | 1-2-1 |
New York | Milan | Airbus A380 | 1-2-1 |
Newark | Athens | Boeing 777-300ER | 2-3-2 |
Orlando | Dubai | Boeing 777-300ER | 2-3-2 |
San Francisco | Dubai | Airbus A380 | 1-2-1 |
Seattle | Dubai | Boeing 777-300ER | 2-3-2 |
Washington, D.C. | Dubai | Airbus A380 | 1-2-1 |
Emirates vs. United: Premium economy
Winner: United, for now
Emirates became the first Gulf carrier to launch a premium economy cabin back in December 2020. For now, just 11 Airbus A380s feature the product.
As the airline embarks on an accelerated retrofit project of over 100 A380s and Boeing 777s, Emirates will steadily roll out this intermediate offering on more routes. Until then, the carrier isn't consistently flying premium economy to the U.S., so if you're looking to upgrade from coach without breaking the bank, you'll need to fly with United.
United's Premium Plus product is already available on all of its Dubai flights. These "purple seats," as they're affectionately called by loyalists, are arranged in a 2-4-2 configuration on the 777-200ER, and they largely resemble domestic first-class recliners.
Relative to economy, they offer more legroom, more width, more storage space, larger tray tables and bigger TV screens. They're also supposed to include better service and an amenity kit, but that's been hit-or-miss with United in recent months.
So while United wins this category on account of availability, the outcome will change once Emirates formally brings premium economy to U.S. routes. After all, the carrier's offering is already the world's best in the markets that it already serves.
Emirates vs. United: Economy
Winner: Emirates
If you're planning to sit in the back, Emirates is likely the way to go.
Both Emirates and United have a 3-4-3 configuration on all routes to Dubai, but Emirates' product is nicer than United's in many ways.
For one, you'll receive a small amenity kit, which is packed with inflight essentials like a dental kit, during boarding. Emirates' catering is also better than United's, and while the service will differ from flight to flight, Emirates' crew is known to be among the world's best.
Emirates' proprietary ICE (information, connectivity and entertainment) entertainment system is one of the most robust in the sky, and you'll find plenty of content to keep you occupied during your journey.
In terms of comfort, Emirates' standard economy seat pitch is 32 inches, whereas United's product starts at just 31 inches. Both economy seats are 17 inches wide, but the additional inch of pitch will certainly be noticeable for many flyers.
That said, you may prefer United's economy product for two reasons.
The first is that the airline offers a 46-seat extra-legroom Economy Plus cabin on the Boeing 777-200ER that it flies to Dubai. Emirates doesn't have a similar section aside from the bulkhead or exit row, so if you're looking for more legroom in economy, United could be the way to go.
Finally, while this difference applies across all cabins, it's worth mentioning it for the economy section, since those looking to use the internet to distract themselves during the flight will want to pay attention.
Emirates' inflight entertainment might be award-winning, but the carrier's Wi-Fi offering hasn't historically been all that great. An internet plan will cost between $10 and $20 depending on the route, but the service is often excruciatingly slow and borderline unusable at times, at least in my experience.
While some Emirates jets features an enhanced OnAir network, United's Wi-Fi offering powered by Panasonic is typically noticeably stronger and more reliable than anything I've experienced with Emirates.
If staying connected is essential, it may be worth considering United.
Related reading:
- When is the best time to book flights for the cheapest airfare?
- The best airline credit cards
- What exactly are airline miles, anyway?
- 6 real-life strategies you can use when your flight is canceled or delayed
- Maximize your airfare: The best credit cards for booking flights
- The best credit cards to reach elite status
- What are points and miles worth? TPG's monthly valuations
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 3X | Earn 3X Miles on Delta purchases. |
| 1X | Earn 1X Miles on all other eligible purchases. |
Pros
- Delta SkyClub access when flying Delta
- Annual companion ticket for travel on Delta (upon renewal)
- Ability to earn MQDs through spending
- Various statement credits for eligible purchases
Cons
- Steep annual fee of $650
- Other Delta cobranded cards offer superior earning categories
- Earn 100,000 Bonus Miles after you spend $6,000 or more in purchases with your new Card within the first 6 months of Card Membership and an additional 25,000 bonus miles after you make an additional $3,000 in purchases on the Card within your first 6 months, starting from the date that your account is opened. Offer Ends 04/01/2026.
- Delta SkyMiles® Reserve American Express Card Members receive 15 Visits per Medallion® Year to the Delta Sky Club® when flying Delta and can unlock an unlimited number of Visits after spending $75,000 in purchases on your Card in a calendar year. Plus, you’ll receive four One-Time Guest Passes each Medallion Year so you can share the experience with family and friends when traveling Delta together.
- Enjoy complimentary access to The Centurion® Lounge in the U.S. and select international locations (as set forth on the Centurion Lounge Website), Sidecar by The Centurion® Lounge in the U.S. (see the Centurion Lounge Website for more information on Sidecar by The Centurion® Lounge availability), and Escape Lounges when flying on a Delta flight booked with the Delta SkyMiles® Reserve American Express Card. § To access Sidecar by The Centurion® Lounge, Card Members must arrive within 90 minutes of their departing flight (including layovers). To access The Centurion® Lounge, Card Members must arrive within 3 hours of their departing flight. Effective July 8, 2026, during a layover, Card Members must arrive within 5 hours of the connecting flight.
- Receive $2,500 Medallion® Qualification Dollars with MQD Headstart each Medallion Qualification Year and earn $1 MQD for each $10 in purchases on your Delta SkyMiles® Reserve American Express Card with MQD Boost to get closer to Status next Medallion Year.
- Enjoy a Companion Certificate on a Delta First, Delta Comfort, or Delta Main round-trip flight to select destinations each year after renewal of your Card. The Companion Certificate requires payment of government-imposed taxes and fees of between $22 and $250 (for itineraries with up to four flight segments). Baggage charges and other restrictions apply. Delta Basic experiences are not eligible for this benefit.
- $240 Resy Credit: When you use your Delta SkyMiles® Reserve American Express Card for eligible purchases with U.S. Resy restaurants, you can earn up to $20 each month in statement credits. Enrollment required.
- $120 Rideshare Credit: Earn up to $10 back in statement credits each month after you use your Delta SkyMiles® Reserve American Express Card to pay for U.S. rideshare purchases with select providers. Enrollment required.
- Delta SkyMiles® Reserve American Express Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
- With your Delta SkyMiles® Reserve American Express Card, receive upgrade priority over others with the same Medallion tier, product and fare experience purchased, and Million Miler milestone when you fly with Delta.
- Earn 3X Miles on Delta purchases and earn 1X Miles on all other eligible purchases.
- No Foreign Transaction Fees. Enjoy international travel without additional fees on purchases made abroad.
- $650 Annual Fee.
- Apply with confidence. Know if you're approved for a Card with no impact to your credit score. If you're approved and you choose to accept this Card, your credit score may be impacted.
- Terms Apply.
- See Rates & Fees