Airlines are rushing to add preflight COVID testing. Here’s why it matters.

Oct 7, 2020

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

If you’re planning to travel internationally, odds are that you’re going to need to pack a negative COVID test.

As countries begin to reopen to tourists, they want to ensure that visitors aren’t bringing the virus with them. That’s why nearly every country currently open to U.S. citizens requires a recent negative test.

Over the past few weeks, preflight testing initiatives have stolen the limelight. As Hawaii gears up to say aloha to interstate travelers sans 14-day quarantine on Oct. 15, travelers seeking to avoid the two-week isolation period will be required to show a negative COVID result from no later than 72 hours before flight departure.

Getting a fast and reliable COVID test remains a challenge for many across the country. Airlines recognize that — and in many cases, accessing preflight testing is a major roadblock to getting would-be travelers in the skies.

Sign up for TPG’s free new biweekly Aviation newsletter for more airline-specific news!

The solution? Offer passengers an easy and convenient preflight testing option. That way, flyers know that they have access to a reliable test and airlines can stimulate some demand.

Henry Harteveldt, president at Atmosphere Research Group, said it best in an interview with TPG: “it all boils down to one word — confidence. If people are confident that they can get tested, then they will be more confident to travel.”

In the weeks leading up to Hawaii’s reopening, United Airlines became the first U.S. carrier to offer preflight testing options for travelers from San Francisco headed to the 50th state. In partnership with GoHealth Urgent Care and Dignity Health, United has opened an on-site rapid testing center that promises to deliver results in about 15 minutes. This means that flyers won’t have to worry about making appointments or turnaround times at other clinics. (There’s also a cheaper, at-home option as well.)

United partnered with Hawaii officials to ensure that if you test negative on one of these COVID tests, you won’t need to quarantine upon arrival.

Having the peace of mind that you won’t need to spend two weeks in your hotel room is likely enough to convince some flyers to book flights to Hawaii — and fly United, too. According to Harteveldt, “airlines offering this convenience are hoping they will get bookings and capture more of the market.”

But, of course, UA’s competitors responded quickly. Within a week, Alaska, American and Hawaiian all announced similar preflight testing initiatives. Though JetBlue doesn’t fly to Hawaii, the carrier partnered with a Vault Health to offer a discounted at-home test to its flyers. In this hyper-competitive industry, airlines rarely let a competitor have an advantage.

Related: 5 things to know about testing and visiting a reopened Hawaii

In fact, Harteveldt compared the recent flurry of preflight testing news releases to the bevy of cleanliness programs announced back in March and April. “We saw at the beginning of the pandemic that airlines used hygiene and cleanliness as a marketing tool. Now, they will use rapid preflight testing as a marketing tool,” he explained.

It’s not just airlines that are making preflight testing readily available to passengers. Airports are jumping on the bandwagon too. 

Over the past few months, we’ve seen select U.S. airports open preflight testing centers. Tampa was one of the first, but Hartford, Newark, New York-JFK and others joined the party more recently.

Airport COVID testing at Newark (Photo by Zach Griff/The Points Guy)

Oakland Airport also offers preflight testing. But OAK is unique in that testing for Hawaii travel won’t have out-of-pocket costs. For now, United’s on-site rapid offering at SFO costs $250 per test. Consider a family of four — even if flights from Oakland are slightly more expensive than from San Francisco, saving $1,000 could easily be worth the more expensive flight and drive across the bay.

As airlines and airports start competing on preflight testing, it’s clear that this “optional customer convenience” is well on its way to becoming part of the new normal — and perhaps the future of travel.

Take a look at American Airlines’ preflight testing program. When the Fort Worth-based carrier first announced it, the carrier went well beyond its U.S.-based competitors. In addition to offering it for Hawaii-bound passengers, American outlined plans to use in-airport testing as a way to open international markets.

At first, the carrier announced that it’s partnering with Jamaica, the Bahamas and the greater CARICOM (Caribbean Community) countries to offer convenient preflight testing options. Just three days later, AA added Costa Rica to its growing list of destinations.

As more and more countries seek to safely reopen, expect to see more pre-travel testing partnerships. “It’s a good way to help spur travel to international destinations,” remarked Harteveldt.

Related: American becomes latest carrier to offer preflight COVID testing

These initiatives aren’t just about reducing the barriers to leisure travel, though.

In a way, they’re sowing the seeds for the future of business travel. Harteveldt reasoned that offering preflight testing is a “subtle message” to business travelers: “If you need to travel for business, you can come to the airport and get an on-site test.” With the “autumn of discontent” just beginning, carriers are looking for anything to help stimulate business demand.

Either way, the airlines win by making it easier for customers to take to the skies. States and countries benefit from being able to safely reopen and bring in tourism dollars. Perhaps most importantly, customers enjoy a convenient testing option. Plus, as competition increases, hopefully the cost of testing decreases over time.

And perhaps one day, a rapid COVID test might even be included with your booking.

Featured photo courtesy of United Airlines

Chase Sapphire Preferred® Card

WELCOME OFFER: 80,000 Points

TPG'S BONUS VALUATION*: $1,600

CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners

*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.

Apply Now
More Things to Know
  • Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,000 toward travel when you redeem through Chase Ultimate Rewards®.
  • 2X points on travel and dining at restaurants worldwide, eligible delivery services, takeout and dining out & 1 point per dollar spent on all other purchases.
  • Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards. For example, 80,000 points are worth $1,000 toward travel.
  • Get unlimited deliveries with a $0 delivery fee and reduced service fees on orders over $12 for a minimum of one year on qualifying food purchases with DashPass, DoorDash's subscription service. Activate by 12/31/21.
  • Earn 5X points on Lyft rides through March 2022. That’s 3X points in addition to the 2X points you already earn on travel.
Intro APR on Purchases
N/A
Regular APR
15.99%-22.99% Variable
Annual Fee
$95
Balance Transfer Fee
Either $5 or 5% of the amount of each transfer, whichever is greater.
Recommended Credit
Excellent/Good

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.