Skip to content

Pilot shortage: United drops service from Washington Dulles to 14 regional markets

Dec. 22, 2021
2 min read
United planes on the tarmac
Pilot shortage: United drops service from Washington Dulles to 14 regional markets
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

United Airlines is making some significant changes to the regional network at its Washington Dulles (IAD) hub.

The Chicago-based carrier is suspending nine United Express routes at Dulles while shifting five more to its Newark (EWR) hub. United will not be completely exiting any markets. Instead, the affected markets will continue to be served by United from either Newark or Chicago O'Hare (ORD). United characterized the route suspensions as temporary, but did not provide a timeline for when they might resume.

"As we continue to evaluate our network and closely match supply with demand, United is making adjustments to our East Coast operations, including suspending service between Washington Dulles/D.C. and several regional markets, and shifting some service from Washington D.C. to New York/Newark," a United spokesperson said in a statement. "After these adjustments, United will still serve nearly the same number of destinations from Dulles that it did in 2019."

United cited an ongoing pilot shortage as well as other factors as the reason for making this change. Last week, United CEO Scott Kirby said that United Express carriers have had to park nearly 100 regional jets due to the pilot shortage.

More: How a pilot shortage could leave travelers with higher fares and fewer options

The changes will take effect in March, according to Skift Airline Weekly, which first reported on the suspensions.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

It's the latest set of regional cuts that United has made this quarter. By early next year, the carrier will have completely completely exited 11 regional markets — a step further than the latest changes United's making at Dulles.

United is suspending service from IAD to the following cities:

  • Akron/Canton, Ohio (CAK) (service continues from ORD)
  • Asheville, North Carolina (AVL) (service continues from EWR)
  • Bangor, Maine (BGR) (service continues from EWR)
  • Erie, Pennsylvania (ERI) (service continues from ORD)
  • Grand Rapids, Michigan (GRR) (service continues from EWR)
  • Greensboro, North Carolina (GSO) (service continues from EWR)
  • Greenville/Spartanburg, South Carolina (GSP) (service continues from EWR)
  • Milwaukee (MKE) (service continues from EWR)
  • Wilmington, North Carolina (ILM) (service continues from EWR)

United is shifting the following service from IAD to EWR:

  • Harrisburg, Pennsylvania (MDT)
  • Ithaca, New York (ITH)
  • Philadelphia (PHL)
  • Scranton/Wilkes-Barre, Pennsylvania (AVP)
  • State College, Pennsylvania (SCE)
(Map courtesy of Cirium)
Featured image by DANIEL SLIM/AFP/GETTY IMAGES
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

TPG featured card

4 / 5
Go to review
Rewards rate
1XChoose to earn up to 1X points on rent and mortgage payments with no transaction fee
2XEarn 2X points + the option to earn 4% back in Bilt Cash on everyday purchases
Intro offer
Open Intro bonus
50,000 Bilt Points + Gold Status + $300 of Bilt Cash
Annual fee
$495
Regular APR
26.74 - 34.74% variable
Recommended credit
Open Credit score description
Good Credit, Excellent Credit

Pros

  • Choice to earn up to 1 Bilt Point per dollar spent on rent and mortgage payments
  • Elevated everyday earnings with both Bilt Points and the option to earn Bilt Cash
  • $400 Bilt Travel Portal hotel credit per year (up to $200 biannually)
  • $200 Bilt Cash annually
  • Priority Pass membership
  • No foreign transaction fees

Cons

  • Moderate annual fee
  • Designed primarily for members seeking a premium, all-in-one card
  • Earn points on housing with no transaction fee
  • Choose to earn 4% back in Bilt Cash on everyday spend. Use Bilt Cash to unlock point earnings on rent and mortgage payments with no transaction fee, up to 1X.
  • 2X points on everyday spend
  • $400 Bilt Travel Hotel credit. Applied twice a year, as $200 statement credits, for qualifying Bilt Travel Portal hotel bookings.
  • $200 Bilt Cash (awarded annually). At the end of each calendar year, any Bilt Cash balance over $100 will expire.
  • Welcome bonus (subject to approval): 50,000 Bilt Points + Gold Status after spending $4,000 on everyday purchases in the first 90 days + $300 of Bilt Cash.
  • Priority Pass ($469/year value). See Guide to Benefits.
  • Bilt Point redemptions include airlines, hotels, future rent and mortgage payments, Lyft rides, statement credits, student loan balances, a down payment on a home, and more.