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United eliminates change fees for most international flights, but still more restrictive than big rivals

Dec. 09, 2020
3 min read
United eliminates change fees for most international flights, but still more restrictive than big rivals
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Back in August, United Airlines made waves with the news that it would permanently eliminate change fees, giving customers the flexibility to book flights now and change their origin, destination and dates without the usual $200 fee.

Since then, American Airlines and Delta have relaxed their own change fee policies. American has permanently eliminated change fees for all international flights purchased in North and South America, while Delta's expanded policy covers all travel originating in North America.

Both airline policies exclude basic economy tickets purchased beyond current waiver periods. However, with American Airlines, basic economy flyers can make free changes to tickets purchased by Dec. 31, 2020, while Delta basic economy customers can take advantage of free changes on all tickets purchased by March 30, 2021.

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Now, United is effectively matching Delta's latest move — change fees will no longer apply to all international tickets originating in the United States. And, as with Delta, basic economy tickets purchased through March 31, 2021 will be eligible for free changes as well. As the airline explains:

Recognizing that flexibility is more important to our customers than ever, United was the first legacy airline to announce it would permanently eliminate change fees – a policy that included Basic Economy and International tickets booked through the end of this year. Today, we’re pleased to announce two important changes to this policy. First, we’re extending this policy to include Basic Economy tickets purchased through March 31, 2021. Second, this policy will also apply to all international tickets originating in the United States moving forward.

Both changes should give would-be flyers a confidence boost, but it's important to note that United's policy remains the most restrictive of the bunch. While customers will need to pay the difference in fare when moving to a more expensive flight, United will not issue a credit for the difference when moving to a lower-cost itinerary.

Travelers purchasing tickets with American Airlines and Delta are eligible for a credit when moving to a less-expensive flight — if there's a chance you'll need to change to a lower-cost flight, AA and Delta remain a better bet.

American and Delta are more generous on the award ticket front, as well. Eligible AAdvantage and SkyMiles award tickets can be changed or canceled at any time free of charge. United will permit free changes for all awards booked in North America, though awards canceled and redeposited within 30 days will be subject to a $125 fee.

Featured image by Photo by Zach Honig/TPG

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Why We Chose It

Build your loyalty to Delta by applying for the carrier's mid-tier card option, the Delta SkyMiles Platinum card. The annual fee is quickly recouped by the card's travel perks, such as an application credit to Global Entry or TSA Precheck, annual companion certificate and so much more. Plus you can fast-track to elite status simply through card spend.

Pros

  • Earn bonus Medallion® Qualification Miles (MQMs) and an Medallion Qualifying Dollar (MQD) waiver when you hit specific spending thresholds with your card within a calendar year
  • Receive a Domestic Main Cabin round-trip companion certificate each year
  • Statement credit for TSA PreCheck/Global Entry fee (up to $100)
  • First checked bag free

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  • Doesn't make sense if you don't fly Delta
  • SkyMiles aren't the most valuable airline currency
  • Earn 90,000 bonus miles after you spend $4,000 in purchases on your new Card in your first 6 months.
  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights. Plus enjoy Main Cabin 1 Priority Boarding and settle into your seat sooner.
  • New: Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide including takeout and delivery in the U.S., and at U.S. supermarkets.
  • Earn 1X Mile on all other eligible purchases.
  • Enjoy a per-visit rate of $50 per person for Card Members and up to two guests to enter the Delta Sky Club when traveling on a Delta flight.
  • Fee Credit for Global Entry or TSA PreCheck® after you apply through any Authorized Enrollment Provider. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
  • Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs up to two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
  • No Foreign Transaction Fees.
  • $250 Annual Fee.
  • Terms Apply.
  • See Rates & Fees