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The Points Guy believes that credit cards can transform lives, helping you leverage everyday spending for cash back or travel experiences that might otherwise be out of reach. That's why we publish a variety of editorial content and card comparisons: to help you find a great card to turn your goals into reality.
Our site may earn compensation when a customer clicks on a link, when an application is approved, or when an account is opened with our partners, and this may impact how or where these products appear. While we don't cover all available credit cards, our editorial team creates and maintains all of the analysis of these cards, and our content is not influenced nor subject to review by any credit card company, bank or partner prior to (or after) publication. Please view our advertising policy and product review methodology for more information.
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5 simple tech innovations that would revolutionize the travel experience
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Quick summary
The article explores five technology-driven innovations that could enhance future travel experiences.
Proposed improvements include real-time airport lounge and gate crowd tracking, digital passports using blockchain, and universal COVID-19 vaccination records.
Additional ideas involve hotel room selection similar to airline seat maps and smarter hotel rooms with customizable settings.
These advancements aim to make travel more efficient, comfortable and personalized.
What to consider
Some suggested technologies, such as universal vaccine records and digital passports, would require broad international cooperation to implement.
Real-time lounge and gate occupancy tracking could help travelers avoid crowds but depends on airport and lounge operator adoption.
Hotel room selection and smart room features would rely on hotels upgrading their booking systems and infrastructure.
What you'll miss from the article
Detailed examples of how each innovation could work in practice and the specific travel pain points they address.
Generated by AI with support from our editorial team.
Update: Some offers mentioned below are no longer available. View the current offers here.
Once upon a time, travelers had to use a travel agent for all things vacation. Now, we can book our trips from A-Z with the phone in our pocket.
It’s easy to take for granted just how much technology has advanced in a short period of human history.
Imagine picking up your phone and hearing your neighbors already in deep conversation. Then, having to ask when they would be done so you could make your call. This was real life until only 40 years ago when party lines were phased out.
Fortunately, advances in technology fixed the telephone problem and made our lives easier in countless other ways.
As tech continues to develop, here are five simple innovations that could make our future travel even better.
Real-time lounge and gate space availability
(Photo by wera Rodsawang/Getty Images
No one enjoys long lines. Airport lounges and departure gates are no exception. I would love to see tech used to improve these travel experiences.
There are a host of cards that provide access to airport lounges. Cards like the Chase Sapphire Reserve and The Platinum Card® from American Express are great for frequent travelers and families, as they provide valuable lounge access.
There’s nothing like taking the gamble to venture all the way to another terminal to a lounge, with hopes of a plush chair, food and drinks, only to arrive and discover they’re filled to capacity and you are the 27th person in line.
Wouldn’t it be great if you could use your phone to see how busy the lounge is before you ventured to the other side of the airport?
Even replicating something as simple as airport security check wait times for lounges would be an improvement.
But why stop there? With current technology, lounges could use visitors’ departing flight information to manage space more efficiently and know when outflows would occur.
Similar tech could also be used to tell us how busy our departure gate is. We have all seen parking garage signs that keep track of how many open spots there are. If gates used the same tech, this would avoid showing up to the gate only to discover there are no open seats, while there may be ample seating a few gates away.
Digital passports
(Photo by Yiu Yu Hoi/Getty Images)
Every day, it seems like there is a new way to use blockchain technology. I would love to use blockchain for passports and stamps. This would eliminate having to carry the paper passports and take stamp collecting to another level.
With paper passports, there is always a risk of losing it. I’m the type of person who is constantly tapping their pocket or checking my bag to make sure my passport is still there.
Also, blockchain could take travelers' passport stamp collections to another level. With nonfungible tokens (NFTs), passport stamps could literally be pieces of digital art and allow each country to showcase its uniqueness.
With blockchain and NFTs, imagine being able to display your collection of passport stamps on a wall, like a piece of Beeple’s NFT art.
I would rather have a digital passport stamp from Kenya be a 3D scene showcasing the great migration instead of a lifeless, monochrome 2D paper stamp in a passport that is stashed in a drawer.
For example, United Airlines' website shows that if traveling from the United States to South Korea, travelers can arrange a self-collected, mail-in COVID-19 test. However, before returning back to the United States they would need to arrange to be tested at an approved South Korean hospital.
While organizations like the International Air Transport Association and Microsoft are developing “travel passes” to relieve some of the complexities, many countries are also working on their own solutions. It would be ideal if there were just a couple of apps for everyone to use. Otherwise, chaos will ensue as some countries do not accept verification from other apps.
In the absence of a universal vaccine status, what happens if the European Union does not accept Russia’s Sputnik V vaccine?
Travelers could be limited to visiting countries that accept their country’s vaccine.
When booking hotels, travelers should also be able to select their hotel rooms from the floorplan. For the overachieving hotels, they could do augmented reality or 3D to allow travelers to view the room and see the sweeping panoramic views, or find out that the room looks out to a brick wall.
At a minimum, there should be a website like SeatGuru.com for hotel rooms, where travelers can read the pros and cons of hotel rooms and see which ones are located near the elevator or ice machine, or have a beach or alley view.
This technology could be applied to cleaning the rooms incoming travelers are expecting. Hotels already have problems with having travelers’ rooms ready upon arrival. The process could be improved using travelers’ estimated arrival times to help staff prepare rooms more efficiently. It also benefits travelers as they can see an estimate of when their room will be ready.
Smart(er) hotel rooms
(Photo by Grace Cary/Getty Images)
Have you ever entered a hotel room that was too hot or cold? And then had to figure out how to work the thermostat to get the room temperature to your liking?
Assuming the ability to hack into smart devices in rooms was mitigated, travelers could set the hotel room thermostat from the hotel app on their phones.
Better yet, during the hotel booking, companies could add a box for travelers to provide their preferred room temperature and already have the room set to that temperature before they arrive.
Another benefit of a smart room is cost savings from less energy consumption. Since most travelers are gone a majority of the day, they could conserve energy by dialing the thermostat back, while scheduling it to be the desired temperature before they get back.
Bottom line
Sometimes, technology solves problems that you didn’t even know you had, like a voice-controlled refrigerator that can make ice cubes at your command. It continues to change our lives by making what was once unimaginable a reality.
The five improvements listed above could easily become reality and — in many ways — help make our travel more comfortable, convenient and customized.
Comments
By commenting, you agree to our Community Guidelines to help create a positive space for conversation. The responses below are not provided or commissioned by the bank advertiser, our partners, or The Points Guy (“TPG”). They have not been reviewed, approved, or otherwise endorsed by any of these parties. All responses are submitted by individual contributors, and neither the bank advertiser, our partners, nor TPG are responsible for ensuring that all posts and/or questions are answered.
