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Singapore Airlines adds more restrictive "promo" award ticket tier

May 02, 2021
2 min read
Singapore Airlines business class
Singapore Airlines adds more restrictive "promo" award ticket tier
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Singapore Airlines' Krisflyer loyalty program recently added a new "promo" award tier. As reported by Frequent Miler, this new and more restrictive award tier shows on the Singapore Airlines website when comparing different types of award tickets. This new award tier shows alongside existing Saver and Advantage awards.

(Screenshot courtesy of Singapore Airlines)

According to the comparison chart, the "Promo" award tier will still include complimentary checked bags and seat selection. However, it will not include complimentary stopovers and promo award tickets cannot be changed, canceled or otherwise exchanged. Promo awards show in all classes of service, including premium economy where there's historically been only one award type.

(Screenshot courtesy of Singapore Airlines)

We're not seeing any bookable promo award tickets on the Singapore Airlines website as of writing. We may see them roll out post-pandemic when it makes more sense to book inflexible travel again. The Singapore Airlines award chart has not been updated with promo award pricing. When asked about this new award tier, Singapore Airlines told TPG the following:

“The Promo award category is available from time to time when we roll out special redemption promotions for KrisFlyer members.”

Frequent Miler notes that these restrictions are similar to Singapore's Spontaneous Escapes award tickets offered before the coronavirus pandemic. These awards offered promotional rates on specific routes on last-minute bookings. With this and Singapore's statement in mind, the new tier is likely be a replacement for Spontaneous Escapes. Alternatively, it could be something similar to American's Web Special awards which effectively introduced dynamic pricing and — sometimes — higher pricing on high-demand routes.

If promo rewards are a replacement for Spontaneous Escapes, this is good news for consumers. It will make it easier for consumers to book promotional awards and see them alongside other award tiers. That said, I doubt we'll see these awards be available in the near future as the pandemic continues to make travel plans unpredictable.

Feature photo by Agent Wolf / Shutterstock.com

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Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
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Rewards Rate

10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
5X5X miles on flights booked through Capital One Travel.
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  • Intro Offer
    Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

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    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

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Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,400+ lounges, including Capital One Lounges and our Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023