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Singapore Airlines is the world’s best airline for 2019 – at least according to AirlineRatings.com. The flag carrier of Singapore ousted five-year champion Air New Zealand, which has held the coveted title since 2014 and which still claimed second place this year. In comparison, not a single European or North American carrier made it into the Top 10 roster.
The Perth-based website stated that “Singapore Airlines came out number one in many of our audit criteria” during the AirlineRankings.com Annual Excellence Awards Tuesday. The audit, annually conducted by the publication’s seven editors, involves a detailed process that evaluates 12 major factors including fleet age, passenger reviews, profitability, investment rating, product offerings and staff relations.
This year, Singapore Airlines edged out runners-up Air New Zealand, Qantas Airways and Qatar Airways for its “industry-leading in-flight service” as well as its new fleet additions, such as the world’s first Boeing 787-10 Dreamliner and the Airbus A350-900 ULR. Singapore Air also earned praise for its updated interiors, for its commitment to operation safety, and for its relaunch of the longest commercial flight in the world: non-stop service between Singapore and New York. The premium Singapore Suites product also clinched the airline another prize: the prestigious First Class award.
But just because Singapore shone in this year’s rankings doesn’t mean that Air New Zealand fell far short. The flagship carrier of New Zealand claimed the Best Premium Economy and Best Airline Pacific awards, with high praise from AirlineRanking.com editor-in-chief Geoffrey Thomas. “Air New Zealand is one of the few airlines in the world to have an investment grade credit rating, is a staunch supporter of its home country and has been enjoying a healthy expansion in both its domestic and international market, Thomas said. “Its overall product is superb, and its business class bed is outstanding.”
First-time winner Qatar Airways claimed titles for Best Catering, deemed “quite exceptional even in economy class,” as well as Best Business Class for its Qsuite product, while Australian Qantas won Best Domestic Airline Service and Best Lounges awards. Meanwhile, Korean Air claimed Best Economy for its spacious cabins and comfortable, 34-inch pitch seating.
In ranked order, these are the Top 10 Airlines of 2019:
- Singapore Airlines
- Air New Zealand
- Qatar Airways
- Virgin Australia
- All Nippon Airways (ANA)
- EVA Air
- Cathay Pacific
- Japan Airlines
Featured photo by The Points Guy.
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