This cruise line is offering travelers major discounts to rebook canceled trips

Apr 14, 2020

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

Norwegian Cruise Line is pulling out all the stops to get people to rebook canceled cruises.

The Miami-based line this week is offering passengers on sailings canceled due to the coronavirus outbreak an extra 20% off fares if they agree to apply the money they paid for the canceled trips to a future sailing. That’s on top of a 25% bonus credit the line already was offering to passengers on canceled sailings. 

The only catch: Passengers must book the new sailings by April 27, just 13 days from today.

For more TPG news delivered each morning to your inbox, sign up for our daily newsletter.

Norwegian announced a global pause to its operations on March 13 and has canceled all departures through May 14.

Like many lines that have canceled sailings due to the coronavirus outbreak, Norwegian has been offering passengers on its canceled trips a choice of a full refund (actual cash back) or a “future cruise credit” in the amount of 125% of the fare paid.

Related: Why you should choose a refund, not a credit, for a canceled cruise 

Norwegian has offered a few passengers who were on sailings canceled in mid-March an even bigger future cruise credit of 150%.

The new offer adds a 20% discount on top of those credits.

In announcing the extra discount, Norwegian also said passengers on canceled sailings who want to request a refund instead of taking the future cruise credit must do so by April 27.

Customers must opt-in for a refund by filling out a form on Norwegian’s website. Otherwise, they will automatically be assigned a future cruise credit.

Norwegian said it could take up to 90 days to receive a refund.

To get the additional 20% off, customers must choose a future cruise departing from Oct. 1, 2020 through Dec. 31, 2022. The discount will be automatically applied when they make a reservation, whether by phone or online.

The April 27 cut-off date appears designed to push customers on canceled sailings who are choosing a future cruise credit to rebook soon at current rates rather than wait to see if better deals emerge in the coming months.

As of now, Norwegian isn’t offering unusually low fares for future sailings. Seven-night voyages to the Western Caribbean out of Miami in March 2021, for instance, start at $741 per person, based on double occupancy, for a windowless “inside cabin.” Balcony cabins start at $1,182.

Seven-night sailings to the Western Caribbean in March 2021 on Norwegian Cruise Line’s Norwegian Encore start at $741 per person.

Such prices aren’t unusually low for that time of year.

A spokesperson for Norwegian didn’t immediately respond to a request for comment about the line’s 20% discount program.

One caveat for Norwegian customers who choose a future cruise credit instead of a refund: The line is assigning the credits to each individual passenger on a reservation based on the breakdown of the fares and other charges that each individual passenger originally incurred. That means if you booked a trip with your spouse and two kids, each of you will get a separate credit that must be used individually. The credit won’t just arrive as one big lump sum.

Norwegian’s future cruise credits can be used to book more than one future cruise.

Additional resources for cruisers during the coronavirus outbreak:

Featured image courtesy of Norwegian Cruise Line.

Delta SkyMiles® Platinum American Express Card

Earn 90,000 bonus miles after you spend $3,000 in purchases on your new Card in your first 3 months. Offer ends 8/3/2022.

With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.

Apply Now
More Things to Know
  • Limited Time Offer: Earn 90,000 bonus miles after you spend $3,000 in purchases on your new Card in your first 3 months. Offer ends 8/3/2022.
  • Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs up to two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide including takeout and delivery in the U.S., and at U.S. supermarkets.
  • Earn 1X Miles on all other eligible purchases.
  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights.
  • Fee Credit for Global Entry or TSA PreCheck® after you apply through any Authorized Enrollment Provider. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
  • Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
  • No Foreign Transaction Fees.
  • $250 Annual Fee.
  • Terms Apply.
  • See Rates & Fees
Regular APR
17.24%-26.24% Variable
Annual Fee
Balance Transfer Fee
Recommended Credit
Terms and restrictions apply. See rates & fees.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.