Frontier Airlines adds — then drops — mandatory 'Covid Recovery Charge,' ends temperature checks
Editor's Note
There are few surer signs that travel is back than all-new travel fees.
During the height of the pandemic, we saw the suspension of some ubiquitous and much-maligned travel fees. Some examples included the suspension of pricey parking fees at casinos in Las Vegas and the even more expensive U.S. airline change fees. But as leisure travel demand has returned, we've recently seen some return — such as parking fees reappear on the Las Vegas Strip. The latest by an airline had come from ultra low-cost carrier Frontier Airlines, which had quietly — and briefly, it turns out — introduced what it calls a Covid Recovery Charge (CRC).
As first reported by Miles to Memories, this charge of $1.59 per flight or $3.18 per round-trip, had been a mandatory fee being added to new bookings.
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The Covid Recovery Charge (CRC) was first introduced in May, but only recently had been picked up by media outlets. Now — perhaps because of the media coverage — Frontier announced on Wednesday (June 23) that it would end the charge.
Originally, a spokesperson from Frontier Airlines told TPG: "The Covid Recovery Charge (CRC) was implemented in May and is applied to bookings on a per passenger, per segment basis. The CRC offsets added business costs related to the COVID-19 pandemic, which include enhanced onboard sanitation and cleaning, and personal protective equipment for employees."
Frontier noted that the CRC fee was included in the promoted fare on the FlyFrontier.com website and was never a surprise additional fee collected later in the booking process.
But, on Wednesday, the carrier backtracked.
"Frontier Airlines has made the decision to rescind its Covid Recovery Charge of $1.59 per passenger per segment that was implemented in May," a Frontier spokesperson said in an update to TPG.
The spokesperson added: "The charge, which was included in the airline’s total promoted fare versus an add-on fee, was meant to provide transparency and delineate what portion of the fare was going toward Covid-related business recovery, including repayment of a CARES Act loan from the U.S. Government. However, to avoid misinterpretation, the airline will discontinue the practice of breaking out this category within its overall promoted fares."
But before the CRC breakout was rescinded, TPG's test bookings showed where it was applied.
In test searches, TPG did not discover a similar fee being charged by Frontier's fee-friendly competitor Spirit Airlines.
Some of the fees tacked on by ultra-low-cost carriers, such as Frontier and its competitor Spirit, can actually be avoided if you book your ticket at the airport. However, Frontier Airlines has confirmed to TPG that this is not an optional fee that can be avoided based on how you book.
The new fee wasn't the only recent pandemic-related change made by Frontier.
The airline also confirms that it discontinued preboarding temperature screens effective June 15, a move first reported by USA Today. A spokesperson for the airline states, "Given the easing of CDC guidelines with respect to COVID-19, as well as falling infection rates among the U.S. population, we made the decision to discontinue customer and crew temperature screenings prior to boarding, effective last Tuesday, June 15."
Frontier was the only U.S. airline that routinely utilized preboarding temperature checks.
If your upcoming travel has you on Frontier Airlines, know that you can skip the temperature screening, but be ready for the new COVID surcharge. Travel -- and travel fees -- are back.
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Sometimes it's worth a large investment to reap the benefits of a great credit card. That's exactly the case with the Amex Platinum card. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip.Pros
- The current welcome offer on this card is quite lucrative. TPG values it at $1,600.
- This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. (Enrollment required for select benefits.)
- The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway.
Cons
- The high annual fee is only worth it if you’re taking full advantage of the card’s benefits. Seldom travelers may not get enough value to warrant the cost.
- Outside of the current welcome bonus, you’re only earning higher rewards on specific airfare and hotel purchases, so it’s not a great card for other spending categories.
- The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards.
- Earn 80,000 Membership Rewards® Points after you spend $6,000 on purchases on the Card in your first 6 months of Card Membership.
- Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards® Points on prepaid hotels booked with American Express Travel.
- $200 Hotel Credit: Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts® or The Hotel Collection bookings with American Express Travel when you pay with your Platinum Card®.
- $240 Digital Entertainment Credit: Get up to $20 in statement credits each month when you pay for eligible purchases with the Platinum Card® at your choice of one or more of the following providers: Peacock, Audible, SiriusXM, The New York Times, and other participating providers. Enrollment required.
- $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. Cost includes $12.95 plus applicable local sales tax.
- American Express has expanded The Centurion® Network to include 40+ Centurion Lounge and Studio locations worldwide. Now there are even more places your Platinum Card® can get you complimentary entry and exclusive perks.
- $200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees are charged by the airline to your Card.
- $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Uber Cash and Uber VIP status is available to Basic Card Member only.
- $300 Equinox Credit: Get up to $300 back each year on an Equinox+ subscription, or any Equinox club memberships when you pay with your Platinum Card. Enrollment required. Learn more.
- $189 CLEAR® Credit: Breeze through security with CLEAR® Plus at 45+ airports nationwide and get up to $189 back per year on your membership (subject to auto-renewal) when you use your Card.
- $695 annual fee.
- Terms Apply.
- See Rates & Fees