Frontier is now screening passengers’ temperatures, a first in the US
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
If you’re flying Frontier today, you’re going to have your temperature taken before you board. The move makes Frontier the first U.S. carrier to introduce such a measure.
The screening will take place using a contactless thermometer, and passengers will be pulled aside if their temperature registers as 100.4 or higher. According to the airline, a second screening will be conducted if time permits, but passengers with fever will be denied boarding and rebooked at a later date or given a travel credit or refund if they choose to cancel the trip.
“Temperature screenings are the latest addition to our comprehensive, multi-layered approach to supporting the health and well-being of everyone onboard our aircraft,” Barry Biffle, Frontier’s CEO said in a statement. “Combined with face coverings, hospital-grade HEPA air filtration and enhanced cleaning and disinfection procedures, we believe our aircraft are safer than any other mode of transportation.”
Frontier’s employees will also undergo screenings at the start of every shift, and will not be allowed to work if they have a fever.
The airline’s new policy is just the latest example of broad changes across aviation as the industry tries to respond to the COVID-19 pandemic.
As airlines have begun implementing their own policies in response to the ongoing pandemic, many industry executives have also called on the government to take a more central role in creating uniform guidelines for travelers. Southwest CEO Gary Kelly, for example, has said he believes the Transportation Security Administration should be conducting temperature screenings at passenger checkpoints.
More broadly, the absence of a singular policy, many have said, leads to confusion for travelers and makes it difficult — and potentially more expensive — for airlines to respond.
“When the world restarts to fly, it’s historically, every government, every country will have its own regulatory scheme,” Oscar Munoz, United Airlines’ recently-departed CEO said at White House roundtable on Friday. “That is called patchwork.” He called for governments to work together to create a uniform, global COVID-19 policy, which he said will make travelers more comfortable and prepared when they are ready to fly again.
Check out TPG’s related coverage at the links below:
- Denied boarding after a temperature check? Know your rights.
- Last month, Frontier became the first U.S. airline to announce pre-flight temperature screenings.
- How far can airborne COVID germs really spread on a plane? Everything you’ve ever wanted to know about cabin air circulation.
- What the heck is a HEPA filter? How airplane air stays clean.
- Flying after coronavirus: health screenings in airports and emptier planes.
- Middle seats are blocked now, but don’t expect that to last long.
- 3 ways the TSA experience will be different next time you fly.
- Delta customer survey offers some clues about how coronavirus could change air travel.
Featured photo by robert cicchetti/Shutterstock.
Welcome to The Points Guy!
WELCOME OFFER: 60,000 Points
TPG'S BONUS VALUATION*: $1,200
CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners
*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.
- Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 toward travel when you redeem through Chase Ultimate Rewards®
- 2X points on travel and dining at restaurants worldwide & 1 point per dollar spent on all other purchases.
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards. For example, 60,000 points are worth $750 toward travel
- Get unlimited deliveries with a $0 delivery fee and reduced service fees on orders over $12 for a minimum of one year on qualifying food purchases with DashPass, DoorDash's subscription service. Activate by 12/31/21.
- Earn 5X points on Lyft rides through March 2022. That’s 3X points in addition to the 2X points you already earn on travel.