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It's about time: CBP resumes Global Entry interviews next week

Sept. 04, 2020
3 min read
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It's about time: CBP resumes Global Entry interviews next week
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Great news: You'll finally get to sit for your Global Entry interview, starting next week.

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After a six-month hiatus, U.S. Customs and Border Protection (CBP) will begin seeing conditionally approved Global Entry applicants starting Sept. 8

Most enrollment centers in the United States will reopen the day after Labor Day. Appointments must be scheduled in advance online through the Trusted Traveler Programs website. Availability will vary by location.

Related: A 2020 challenge: I just applied for my Global Entry renewal

However, the U.S. land borders between Canada and Mexico remain closed for non-essential travel at this time. As a result, sister Trusted Traveler programs NEXUS and U.S.-Canada FAST are still suspending interviews, while SENTRI and FAST-South enrollments on the southern border may also be limited, CBP said in a press release.

To minimize the risk of COVID-19 exposure for both travelers and employees, all applicants entering CBP facilities must wear face masks or similar cloth coverings. CBP also warns that applicants may experience staggered or reduced appointment availability; limited seating in waiting areas; enhanced sanitation measures including service counter disinfecting, Plexiglass barriers and face shields; and social distancing protocols.

Applicants should still expect to be fingerprinted as part of the final interview process.

Related: My Global Entry application was approved overnight. Many others aren't so lucky

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(Photo illustration is by The Points Guy staff)

The past six months have been tough on everyone. The coronavirus pandemic brought normal life to a screeching halt back in March, including most domestic and international travel plans. Multiple branches of the U.S. government, including CBP, were impacted by closures designed to minimize the spread of COVID-19, and many have postponed or delayed reopening more than once.

Related: Where Americans can go

U.S. travelers have faced steep hurdles getting back on the road between border closures worldwide, a massive backlog of passport applications and a complete halt on Trusted Traveler interviews — amidst, of course, the risk of contracting COVID-19.

Unfortunately, it won't be as easy as breezing into an enrollment center for your interview. Numerous TPG readers have told us that they have been waiting on conditional approval for months now, even before the coronavirus pandemic, with one traveler calling the delay "pending review purgatory."

This $15 service can help you "skip the line" for Global Entry appointments, but scheduling an interview is still dependent on your application having been approved for final review.

And even if you do have conditional approval, CBP's schedule is still booked up for months to come.

Coming back from a trip abroad? If you've already been conditionally approved for membership or renewal, you don't have to worry about scheduling an appointment. Just stop in at a Global Entry Enrollment on Arrival office on your return to the U.S. for a quick interview.

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Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.