First Look at Delta's Refreshed 767-400ER Configuration With Delta One Suites
Update: Some offers mentioned below are no longer available. View the current offers here.
Delta One Suites, one of the finest business class products flown by a North American carrier, will soon be common on retrofitted Boeing 777 and 767-400 aircraft. Thanks to an updated fleet map within the My Delta app, we're given an early look at the seating configuration post-refurbishment.
Delta confirmed late last year that its entire fleet of 767-400 aircraft will undergo "mid-life interior modernizations beginning in 2019," which will "bring them up to flagship standards through the design, integration and production of thousands of parts, and configuring the aircraft with new lavatories, IFE and lighting systems."
Said another way, existing Delta One lie-flat seats will be swapped out with 34 Delta One Suites (which we reviewed on Delta's Airbus A350), and a 20-seat Premium Select cabin will be inserted in front of 28 Comfort+ seats and 156 main cabin economy seats. Below is a chart detailing the differences between the existing 767-400ER (coded as 76D) and the soon-to-be-refreshed variant (coded as 764).
| Outgoing model (76D) | Refreshed model (764) | Percent change | |
|---|---|---|---|
Business class | 40 Delta One lie-flat seats
Seat width: 21" Bed length: 77-81" | 34 Delta One lie-flat seats
Seat width: 20" Bed length: 77-81" | Seat quantity: -15%
Seat width: -4.76% Bed length: No change |
Premium economy | N/A | 20 Delta Premium Select seats
Seat width: 19" Seat pitch: 38" | N/A |
Extra-legroom economy | 28 Delta Comfort+ seats
Seat width: 17.9" Seat pitch: 35" | 28 Delta Comfort+ seats
Seat width: 18.1" Seat pitch: 34" | Seat quantity: No change
Seat width: +1.11% Seat pitch: -2.86% |
Economy | 178 Delta Main Cabin seats
Seat width: 17.9" Seat pitch: 31-32" | 156 Delta Main Cabin seats
Seat width: 18.1" Seat pitch: 31" | Seat quantity: -12.34%
Seat width: +1.11% Seat pitch: Up to -3.13% |
Total seats | 246 | 238 | Seat quantity: 3.25% fewer |
There are a few things to unpack when comparing the two configurations. While Delta One Suites are, on the whole, an improvement over the existing seat, there will be 15% fewer business class seats than before.
That means a tougher road for upgrades when using a Global Upgrade Certificate (a Choice Benefit option reserved for top-tier Diamond Medallion members), and it will likely mean slightly higher fares. Oddly, we're also losing an inch of seat width as it moves from 21" to 20" in the forward cabin.
The addition of a premium economy cabin, which Delta dubs Premium Select, is a win. In fact, the 19" of seat width is merely an inch less than what's offered in business class, though the 38" of recline won't hold a candle to a lie-flat bed when it comes time to get a little shut-eye.
The Comfort+ section is a tale of two specifications. While the slight increase in seat width is appreciated, losing an inch of recline hurts. We appreciate that Delta is squeezing fewer economy seats in with the refresh, moving from 178 to 156.
Delta has yet to publish a visible seat map, and there's still no word on when the first retrofitted 767-400ERs will enter service. The airline's first retrofitted 777 with all four of its branded seating options began flying earlier this month, with the A330-900neo to follow suit in July.
For the latest travel news, deals and points and miles tips please subscribe to The Points Guy daily email newsletter.
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 5X | New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App. |
| 3X | Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines. |
| 2X | Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Pros
- Valuable dining and food-related credits
- Flexible rewards with airline and hotel transfer partners
- Multiple travel and purchase protections
- No foreign transaction fees
- Access to Amex Offers for additional savings (enrollment required)
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
- Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
- Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- Pay It® lets you tap in the American Express® App to quickly pay for small purchase amounts throughout the month and still earn rewards the way you usually do. Plan It® gives you the option to split up big purchases into equal monthly payments with a fixed fee. You’ll know upfront exactly how much you’ll pay.
- Updated! $120 Dining Credit: Earn up to a total of $10 in statement credits monthly when you pay with the Gold Card at Grubhub (including Seamless), Buffalo Wild Wings, Five Guys, The Cheesecake Factory, and Wonder. This can be an annual savings of up to $120. Enrollment required.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year at over 10,000 qualifying U.S. Resy restaurants after you pay for eligible purchases with the American Express® Gold Card. That’s up to $50 in statement credits semi-annually. Enrollment required.
- $84 Dunkin' Credit: Earn up to $7 in monthly statement credits after you pay with the American Express® Gold Card at U.S. Dunkin’ locations. Enrollment required.
- $120 Uber Cash on Gold: Enjoy up to $120 in Uber Cash annually with your Gold Card. Just add your Card to your Uber account and you'll get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an Amex Card for your transaction.
- New! As an American Express® Gold Card Member, you can enjoy complimentary Hertz Five Star® Status. Enjoy benefits like skipping the counter at select locations, adding an additional driver at no additional cost*, and vehicle upgrades**. Benefit enrollment and Hertz Gold+ registration are required. *Additional drivers must meet standard rental qualifications and must be a spouse or domestic partner to qualify as complimentary. Other additional drivers subject to fees. **Benefits are subject to availability and vary by location. Additional Hertz program Terms and Conditions including age restrictions apply.
- Take advantage of a $100 credit towards eligible charges* at over 1,300 upscale hotels worldwide when you book The Hotel Collection through AmexTravel.com or the Amex Travel App **. *Eligible charges vary by property. **The Hotel Collection requires a two-night minimum stay.
- Book your travel through the Amex Travel App with added peace of mind – backed by American Express® service and support. Only for American Express® Card Members.
- Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.