The ultimate guide to Delta One Suites

May 15, 2020

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Editor’s note: This is a recurring post, regularly updated with new information. It has been updated most recently to include the retirement of the Boeing 777 from the Delta Air lines fleet.  

Delta made global headlines as the first airline in the world to unveil an all-suites business-class cabin, where each seat had its own closing door for privacy. Before the debut of the first Airbus A350 with Delta One suites in October 2017, however, Qatar Airways beat Delta to the punch with its own all-suites business class known as Qsuite, which began flying a few months before. Since then, full enclosed business-class products have become more popular with airlines including British Airways and Virgin Atlantic, which both launched them on some newly delivered jets.

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Delta put the suites in its new Airbus A350s and A330-900neos, then began retrofitting them on other long-haul jets in its fleet. The product has been introduced on routes from Delta hubs in Atlanta (ATL), Detroit (DTW), Los Angeles (LAX), Minneapolis (MSP) and Seattle (SEA) to destinations in Europe and Asia.

(Photo by Zach Honig/The Points Guy.)

Though Delta One Suites are still only available on a limited number of routes, as the airline takes delivery of more Airbus A350s and A330-900neos we are seeing more and more flying every month.

For now, here’s where you will find the Delta One Suites, the aircraft they’re on, and how you can use miles to book them.

(Photo by Zach Honig/The Points Guy.)

In This Post

Aircraft

Delta One Suites can be found aboard the Airbus A350, Airbus A330-900neo and some Boeing 767-400ER aircraft. According to Delta’s fleet-information page, the airline has 13 A350s currently in service, with 26 more coming. So far, the airline is operating five A330-900neos out of the 35 it has ordered from Airbus.

Delta recently announced it would be retiring its fleet of Boeing 777 aircraft due to the ongoing coronavirus pandemic, not long after it had finished updating the last of the 18 jets to feature Delta One Suites and Delta Premium Select.

A Delta Airbus A350 at ATL (Photo by Alberto Riva/TPG)
A Delta Airbus A350 at ATL. (Photo by Alberto Riva/The Points Guy)

Delta’s Airbus A350 aircraft are being delivered new with 32 Delta One Suites while the new A330-900neos have 29 Delta One Suites. Retrofitted 767s have 34 suites (compared with 40 old Delta One seats). On all of them, Delta One is in a single cabin at the front of the aircraft, so your experience should be pretty similar from plane to plane.

Routes

We’ve compiled a list of the routes Delta is already flying or has announced it will fly with the new Delta One Suites aboard at the time of publication. Note that many of these routes are currently suspended due to coronavirus-related travel restrictions, and some may be scrapped permanently once we begin a slow return to travel. It’s also worth noting that the A350 will play a much larger role in Delta’s long-haul route network going forward, as the carrier takes delivery of 26 more of the jets in the coming years and deploys them on routes previously served by the 777s.

Airbus A350

Delta launched the Delta One Suites on the Airbus A350 on Oct. 30, 2017. The airline currently has eight international routes using an Airbus A350 with Delta One Suites:

Delta Hub Destination Flight numbers Date starting Date ending
Atlanta (ATL) Seoul (ICN) 26 & 27 current route
Atlanta (ATL) Tokyo Narita (NRT) 295 & 296 current route March 27, 2020
Detroit (DTW) Amsterdam (AMS) various current route
Detroit (DTW) Seoul (ICN) 158 & 159 current route
Detroit (DTW) Tokyo Narita (NRT) 275 & 276 current route March 27, 2020
Detroit (DTW) Shanghai (PVG) 582 & 583 current route
Minneapolis/Saint Paul (MSP) Seoul (ICN) 170 & 171 current route
Minneapolis/Saint Paul (MSP) Amsterdam (AMS) 160 & 161 March 29, 2020 Oct. 23, 2020
Detroit (DTW) Beijing (PEK) 188 & 189 currently suspended

Airbus A330-900neo

The next aircraft to debut with the new Delta One Suites was the Airbus A330-900neo, which completed its first revenue flight in a surprise inaugural on July 10, 2019. As with the A350-900, Delta One Suites are being installed on all A330-900neo aircraft at delivery. So, you’re sure to get Delta One Suites if you book business class on a Delta A330-900neo.

Seattle is the de facto hub for Delta’s Airbus A330-900neo. You can find the aircraft scheduled on the following routes:

Between And Flight numbers Date starting Date ending
Seattle (SEA) Seoul (ICN) 198 & 199 current route
Seattle (SEA) Tokyo Narita (NRT) 166 & 167 current route March 27, 2020
Seattle (SEA) Shanghai (PVG) 281 & 282 currently suspended
Seattle (SEA) Amsterdam (AMS) 144 & 145 July 22, 2020 Oct. 23, 2020

Boeing 767-400

Last but not least, you can find Delta One Suites on certain retrofit Boeing 767-400 aircraft. The first retrofit aircraft took off on July 17, 2019. Here are the routes that you’ll find this aircraft type scheduled now:

Between And Flight numbers Date starting Date ending
Boston (BOS) London (LHR) 58 & 59 current route
New York (JFK) London (LHR) 1, 2, 3, 4 current route
New York (JFK) Nice (NCE) 28 & 29 April 2, 2020 Oct. 23, 2020

Suites

Besides closing doors, just what makes the Delta One Suites so special? Each is 20 to 24 inches wide and 76 to 81 inches long in bed mode on the A350. On the A330-900neo, they are only up to 23.3 inches wide and up to 81 inches long. But the 767 is the smallest with only 20 inches of seat width and a bed of only 77 inches long. All recline to fully lie-flat beds with memory-foam cushions.

Further Reading: 8 reasons Delta One is my new go-to way to fly to Asia

Delta One Suites on the A330-900neo. (Photo by Darren Murph/The Points Guy.)

The suites themselves are fairly comparable across aircraft, though there are design differences on the newer iterations of the suite on the A330-900neos that those with a keen eye will notice. We found the aisles on the A330-900neo to be cramped, though the Wi-Fi was fast. Also, keep in mind that the A330-900neo and 767 have just two lavatories for business class while the A350 has four.

Delta One Suites on the Airbus A350. (Photo by Zach Honig/The Points Guy.)

On all four jets, the suites are arranged in a staggered 1–2–1 configuration. Their footprint is basically the same as the Delta One business-class seats on the rest of the fleet. The suites on the sides of the cabin alternate between being closer to the aisle and closer to the window. Those in the center of the cabin shift either right or left of the preceding row to maximize seat pitch.

(Photo by Zach Honig/The Points Guy,)

Passengers can illuminate “Do Not Disturb” indicators, adjust their own lighting and take advantage of numerous personal stowage areas.

(Photo by Zach Honig/The Points Guy.)

The suites have 18-inch, high-resolution touchscreens, 2Ku Wi-Fi (for a fee), high-powered USB ports and universal power outlets.

(Photo by Zach Honig/The Points Guy.)

Business-class passengers can enjoy hallmark Delta amenities including Tumi kits with Le Labo skincare products, LSTN headphones and Westin Heavenly In-Flight Bedding. Menus created by celebrity chefs like Linton Hopkins and wines chosen by the airline’s sommelier are all presented with the airline’s Alessi glassware, plates and cutlery.

Awards

Though we have found a few incredible award deals on flights featuring Delta One Suites, even on long-haul routes, finding low-level awards can be challenging, if not impossible. All the more so since Delta stopped publishing award charts and switched to a dynamic pricing model for award tickets.

Luckily, Delta.com does have a few useful award-search tools that make the process easier. Be sure to use the flexible-dates calendar to look for awards five weeks at a time. And if you’re just searching routes where you know an A330-900neo, A350, or 767 with the suites is in service, select the option for nonstop flights so you can narrow down your query quickly.

Related: The best websites for searching SkyTeam award availability

Now for the good news: It’s not hard to tell when low-level award availability exists. The bad news? For the most part, Delta prices flights in suites at exorbitant levels, ranging from 280,000 to 505,000 miles each way. Yes, you read that correctly.

However, there are dates when you’ll see noticeably less-expensive awards. Those are your “saver-level” ones, and ones that should (mostly) be bookable using partner currencies like Air France-KLM Flying Blue miles or Virgin Atlantic Flying Club miles.

Speaking of which …

Related: TPG Points Lab: Save miles booking Delta awards with Virgin Atlantic

Using points and miles

If you want to use miles to book Delta One Suites, you’ve got a few choices.

The Delta One cabin on board the Airbus A330-900neo. Photo by Darren Murph / TPG
The Delta One cabin onboard the Airbus A330-900neo. (Photo by Darren Murph/The Points Guy.)

Delta SkyMiles

First, you could use Delta’s own SkyMiles. The program is a 1:1 transfer partner of American Express Membership Rewards if you have a card like The Platinum Card® from American Express or the American Express® Gold Card.

Or consider applying for one of Delta’s cobranded credit cards (terms apply):

Related: Choosing the best credit card for Delta flyers

Miles needed: 86,000 to 505,000 miles each way, depending on destination and saver-level availability.

Virgin Atlantic Flying Club

Your best choice will probably be Virgin Atlantic Flying Club, which has offered phenomenal redemption values specifically for Delta One Suites in the past year or so. That’s even more true if you can take advantage of frequent transfer bonuses from its credit card partners.

While searching for awards on Virgin Atlantic’s site is pretty straightforward, the award availability it displays generally does not match up to what you’ll see on Delta.com. So if you plan to use these miles for a ticket, you’re better off just searching right on VirginAtlantic.com or calling their Flying Club customer-service desk.

Related: Unlock incredible value with Virgin Atlantic Flying Club

The program is a transfer partner of American Express Membership Rewards, Citi ThankYou Rewards and Chase Ultimate Rewards, so flyers have a lot of choices when it comes to boosting their balance. Not only that, but both Amex and Citi offer occasional transfer bonuses, meaning you’ll need even fewer points than normal to book awards.

One important quirk is that Virgin Atlantic charges a nearly 50% premium for awards that include a connection- a whopping 22,500 miles to be exact. This means that if you don’t live in a Delta hub that ‘s served by suites-equipped aircraft, you might be better off purchasing a positioning flight to Atlanta, Detroit, LA, or other Delta hubs to save hundreds of dollars worth of miles.

Miles needed: 50,000 to 60,000 each way to Europe and Asia, respectively.

Flying Blue

Another good option is Air France-KLM Flying Blue. This program is a transfer partner of American Express Membership Rewards, Chase Ultimate Rewards (if you have a card like the Chase Sapphire Preferred Card or Ink Business Preferred Credit Card), Citi ThankYou Rewards (if you have a card like the Citi Prestige® Card or Citi Premier℠ Card), and Capital One Rewards (at a 2:1.5 ratio) if you have a card like the Capital One® Venture® Rewards Credit Card or Capital One® Spark® Miles for Business. There have even been transfer bonuses as high as 25% from Capital One and Citi in the last few months.

The information for the Citi Prestige, Citi Premier, and the Capital One Spark Miles has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

Two major caveats, though. First, you’ll only be able to use these miles to book saver-level awards on Delta, so expect extremely limited availability. Second, you will typically pay more taxes and surcharges on these tickets than using Delta SkyMiles.

Miles needed: Again, this varies by route, but ranges from around 72,000 miles each way to Europe or 85,000 to Asia … if you can find any saver-level availability.

Sample awards

Now we’re getting to the fun part: finding awards. I looked at a cross-section of flights with Delta One Suites aboard for now through the middle of 2020. Note that many of these routes are currently suspended due to the coronavirus, but this should give you a sampling of what’s possible for future travel plans.

Let’s start with the bad news: Low-level awards are extremely scarce, and that does not seem to change even as more aircraft with Delta One Suites come online and start flying.

For now, when you search awards, you’ll see eye-popping numbers as high as 505,000 miles each way. The lowest-level awards, like 80,000 miles one-way to Europe, are only available on major holidays like Christmas and New Year’s Eve. That said, most awards seem to be falling within a range of 140,000 to 320,000 SkyMiles each way.

You will need to be flexible, perhaps willing to travel on holidays when other flyers are staying home or are already on vacation and to pay special attention to specific routes like the airline’s flights between Mainland China and the U.S., which seem to have the most low-level availability of any of them.

Just to demonstrate that awards are out there, though, here’s a bargain from Los Angeles to Paris in Delta One suites from last year’s holiday season for just 80,000 miles:

More likely, you’ll find awards like this one from Seattle to Seoul for 180,000 miles:

Or Atlanta to Seoul either nonstop or via Minneapolis for 120,000 miles.

Or this one from Tokyo Haneda to Minneapolis for a whopping 240,000 miles:

If 240,000 SkyMiles don’t bowl you over, why not spend 360,000 SkyMiles to fly from Tokyo Narita to Detroit instead?

Before you get too discouraged, it’s still possible to find more reasonably-priced awards using the partner miles mentioned above. With Flying Blue in particular, prepare for wonky routings, thanks to the program’s dynamic pricing, such as this one from Shanghai to Los Angeles via Tokyo Haneda for 115,000 miles:

Though you might find gems, like this Los Angeles-to-Paris nonstop on several dates in January for 72,000 miles:

Flying Blue’s partner award availability does not seem to match Delta’s own calendars, and the engine prioritizes flights on Air France and KLM in search results, so you might have to do some digging.

The one bright spot is that Virgin Atlantic still seems to pull in a decent amount of saver-level availability. That means you can find nonstop flights between the U.S. and Europe for just 50,000 miles each way …

… and between the U.S. and Asia for 60,000 miles each way. The routes from Mainland China specifically seem to have the best award availability, including this one from Shanghai to Los Angeles:

For a little context, here is a calendar of dates with the least-expensive Delta SkyMiles awards from Beijing to Detroit I could find. They priced out at 120,000 SkyMiles each way on a lot of dates this winter:

You should be able to replicate these results on VirginAtlantic.com for 60,000 miles, but perhaps not on the same exact dates.

Basically, you can search on Delta for some context. But in the end, you will need to search separately on Flying Blue or Virgin Atlantic if you hope to use their miles instead. That’s probably still worth it, considering you could save half the miles on the same itinerary!

Bottom line

Delta changed the game with its all-suites business class. Closing doors, up-to-the-minute tech and signature soft amenities all ensure a comfortable and memorable flight aboard the A330-900neos, A350s and 767s that sport suites.

(Photo by Zach Honig/The Points Guy.)

However, the exorbitant award pricing of many flights with these suites means they’re out of reach for most flyers looking to redeem miles to book them at all but the most inconvenient of times. Hopefully Delta will begin releasing more saver-level and partner award availability as additional suites go into service so that more travelers can experience the next evolution in business class.

Additional reporting by Ethan Steinberg and Alberto Riva.

Featured photo by Zach Honig/The Points Guy.

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