Here's Your First Look Inside American Airlines' Brand-New Airbus A321neo
In February 2019, American Airlines took delivery of the first of the 100 Airbus A321neo aircraft it had ordered, and that aircraft is entering service for the first time Tuesday, with flights from Phoenix (PHX) to Orlando (MCO) and back.
I will be flying both of those flights to give full reviews to both economy and first-class on the brand-new plane. But, TPG got an early chance to take a look inside the plane while it was on testing runs around the country. Here's a peek inside AA's newest bird:
What to Love
Huge overhead bins: While we haven't gotten a chance to measure them to compare, American notes that the overhead bins can hold a whopping 65% more bags than those on its existing A321 aircraft. Hopefully this means much fewer passengers will have to check their bags at the gate.
High-speed Wi-Fi: As part of AA's massive project to get high-speed satellite-based Wi-Fi on all mainline aircraft, all Airbus A321neo aircraft will have ViaSat satellite-based Wi-Fi. While it's free to connect to the Wi-Fi network to stream entertainment to your personal device, there's no free connectivity with the ground, even for texting. You can expect to pay $12 for a one-hour pass or $16 for a full-flight pass. Gogo monthly subscribers can connect for free by logging into their account through the "have a Gogo subscription?" link.
Power at every seat: Every seat on AA's A321neo will have both a universal A/C power outlet and a USB plug so you can charge your devices on board.
Days worth of entertainment: While you have to Bring Your Own Device (BYOD), AA's got plenty of entertainment options for you on board. In April, the airline is streaming over 315 hours of movies and over 150 hours of TV shows for free through the ViaSat system. And, as with over 800+ AA aircraft, the A321neo will offer live TV options.
Fuel efficiency: According to Airbus, the A321neo (neo=New Engine Option) is 20% more efficient than the prior version of the plane. That's a huge reduction in the amount of fuel used on each flight, which is great for reducing cost and the impact on the environment. Hopefully, lower operating costs will help keep airfares from increasing.
More first-class seats: AA's A321neo has 20 first-class seats vs. 16 first class seats on its other A321s. That's a pretty remarkable turn of events for an airline that's been stripping business-class seats out of its Boeing 777 and 787 Dreamliner aircraft. This brings the A321neo almost to the top of the list of domestic mainline AA aircraft in terms of economy-to-first-class-seat ratio. Only the very premium-heavy A321T does better:
| Aircraft Type | Domestic First (Business) | Economy | Total | % of Total | Ratio (Economy:First) |
|---|---|---|---|---|---|
A321T | 20 | 72 | 102 | 19.6% | 3.6 to 1 |
A321neo | 20 | 176 | 196 | 10.2% | 8.8 to 1 |
737-800 | 16 | 144 | 160 | 10.0% | 9 to 1 |
737 MAX | 16 | 156 | 172 | 9.3% | 9.75 to 1 |
737-800 (Project Oasis) | 16 | 156 | 172 | 9.3% | 9.75 to 1 |
A321 (LAA) | 16 | 165 | 181 | 8.8% | 10.3 to 1 |
A321 (LUS) | 16 | 171 | 187 | 8.6% | 10.6 to 1 |
A320 | 12 | 138 | 150 | 8.0% | 11.5 to 1 |
A319 | 8 | 120 | 128 | 6.3% | 15 to 1 |
This strong ratio will make the A321neo appealing for those looking to use their miles and elites hoping for an upgrade.
What to Hate
No screens: Just like on AA's new Boeing 737 MAX aircraft and retrofit 737-800 aircraft, there are intentionally no in-flight entertainment screens built into any seatback. Instead, passengers will need to "BYOD" (Bring Your Own Device) to watch the extensive entertainment options being streamed through the Wi-Fi system. Just make sure to download the American Airlines app to stream it using your phone, due to rights management software.
More seats, less pitch: AA's A321neo is arranged with 196 seats: 20 first class seats, 47 Main Cabin Extra (extra legroom and free drinks) seats and 129 Main Cabin (standard economy) seats. That's 15 more seats than on so-called "legacy American Airlines" (LAA) A321s and nine more seats than what's on "legacy US Airways" (LUS) A321s.
To create the space for those extra seats -- including the extra space for the four more first-class seats -- AA had to reduce seat pitch throughout the aircraft. That's what we saw happen on AA's 737 MAX and Project Oasis 737-800 aircraft with the move from 160 to 172 seats. Unfortunately, this tighter pitch is going to be the new standard throughout the AA fleet once "Project Oasis" is finished.
Slimline seats: With more seats taking up the same amount of space, our initial concern was that legroom would be squeezed. Well, there's good news and bad news. The good news is that there's plenty of legroom. I've seen a six-foot five-inch passenger sit in 30-inch pitch seats without his knees touching the seat in front. The bad news is the legroom comes at the expense of seat padding. And with the A321neo's longer range, this could be a pain in the butt (literally) on long flights.
This post has been updated to correct the total number of seats on the American Airlines A321neo.
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Annual Fee
Recommended Credit
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
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- Not as useful for those living outside the U.S.
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- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
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- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.
Rewards Rate
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Intro Offer
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
$325Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.Excellent to Good
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.