Upgrades Will Soon Be Harder to Get on Some AA 777s
Between multiple retrofit projects and seat manufacturers, boarding an American Airlines 777 in the past year has been a roll of the dice. As recently as July 2017, you could have stepped on an AA 777-200 for a transpacific flight that had angle-flat seats. Until this month, there were four different configurations of the 777-200s. Today, that number is down to three.
As part of AA's fleet simplification plans, it's retrofitting its aircraft to have the same number of seats in each cabin for each aircraft type — something it's calling fleet "harmonization." While this helps the airline schedule flights and handle irregular operations better, it's bad for passengers.
AA's Boeing 737s will have 12 more economy seats crammed into the aircraft, leading to the same experience on all of AA's 737s that you can find now on its 737 MAX. Currently, the legacy AA Airbus A321s have 181 seats and the legacy US A321s have 187 seats. So, AA is "harmonizing" that fleet at 190 seats, meaning less room across the fleet.

Now, AA has confirmed that it's also harmonizing its 777-200 fleet. Currently, that fleet consists of:
- 13 aircraft with 45 Zodiac business-class seats (rocking chair seats) and no premium economy
- 6 aircraft with 37 Zodiac business-class seats and premium economy
- 27 aircraft with 37 B/E Aerospace Super Diamond business-class seats and premium economy
That first group of 13 aircraft are next in line for AA's premium economy retrofits, but it's not all good news. First, eight business-class seats are being removed, meaning the odds of your upgrade clearing into business is going to be reduced on these aircraft. Second, the Zodiac seats will remain.

Nicknamed "Coffin Class" due to the high walls and cramped feel, most of the seats in the cabin are unstably connected to another seat. So, when your neighbor moves, you feel it. American claims that the 777-200 Zodiac seats shake less than the same seats on the 787-8. However, as I've experienced myself, it's a sub-par experience.
Recently, I got stuck flying in a Zodiac 777-200 after a last-minute change from a B/E Aerospace Super Diamond 777-200. Sure enough, I was jolted throughout the night by my connected seatmate, leading to restless sleep on the long flight from Dallas/Fort Worth (DFW) to Rome (FCO).
Unfortunately, the only "harmonization" AA is achieving up front with these aircraft is the number of seats in the cabin, not the quality of those seats. Once the 777-200 premium economy retrofit is done, the carrier will have 19 of the Zodiac 777-200s vs. 27 with the B/E Aerospace Super Diamond seats, giving business-class passengers around a 41% chance of getting an aircraft with backward-facing and rocking seats.
While this 777-200 retrofit news is bad news for those hoping to upgrade into business class, at least there's no new negative changes for economy passengers. These aircraft will still be arranged 10-wide (3-4-3), meaning very tight 17-inch width between seats. But, at least seat pitch will remain the same.
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 5X | New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App. |
| 3X | Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines. |
| 2X | Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Pros
- Valuable dining and food-related credits
- Flexible rewards with airline and hotel transfer partners
- Multiple travel and purchase protections
- No foreign transaction fees
- Access to Amex Offers for additional savings (enrollment required)
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
- Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
- Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- Pay It® lets you tap in the American Express® App to quickly pay for small purchase amounts throughout the month and still earn rewards the way you usually do. Plan It® gives you the option to split up big purchases into equal monthly payments with a fixed fee. You’ll know upfront exactly how much you’ll pay.
- Updated! $120 Dining Credit: Earn up to a total of $10 in statement credits monthly when you pay with the Gold Card at Grubhub (including Seamless), Buffalo Wild Wings, Five Guys, The Cheesecake Factory, and Wonder. This can be an annual savings of up to $120. Enrollment required.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year at over 10,000 qualifying U.S. Resy restaurants after you pay for eligible purchases with the American Express® Gold Card. That’s up to $50 in statement credits semi-annually. Enrollment required.
- $84 Dunkin' Credit: Earn up to $7 in monthly statement credits after you pay with the American Express® Gold Card at U.S. Dunkin’ locations. Enrollment required.
- $120 Uber Cash on Gold: Enjoy up to $120 in Uber Cash annually with your Gold Card. Just add your Card to your Uber account and you'll get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an Amex Card for your transaction.
- New! As an American Express® Gold Card Member, you can enjoy complimentary Hertz Five Star® Status. Enjoy benefits like skipping the counter at select locations, adding an additional driver at no additional cost*, and vehicle upgrades**. Benefit enrollment and Hertz Gold+ registration are required. *Additional drivers must meet standard rental qualifications and must be a spouse or domestic partner to qualify as complimentary. Other additional drivers subject to fees. **Benefits are subject to availability and vary by location. Additional Hertz program Terms and Conditions including age restrictions apply.
- Take advantage of a $100 credit towards eligible charges* at over 1,300 upscale hotels worldwide when you book The Hotel Collection through AmexTravel.com or the Amex Travel App **. *Eligible charges vary by property. **The Hotel Collection requires a two-night minimum stay.
- Book your travel through the Amex Travel App with added peace of mind – backed by American Express® service and support. Only for American Express® Card Members.
- Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.


