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Delta's Record Quarter Includes Big Boost in Premium Ticket Revenue

April 10, 2019
4 min read
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Delta's Record Quarter Includes Big Boost in Premium Ticket Revenue
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Delta just recorded its best-ever March quarter in terms of revenue. With adjusted operating revenue of $10.4 billion excluding refinery sales, the 7.5% year-over-year uptick led to $220 million being set aside for next Valentine's Day. That day, known to Delta employees as profit sharing day, saw a staggering $1.3 billion handed out earlier this year, while competitors dished out far less — $544 million at Southwest, $334 million at United and $175 million at American.

Perhaps unsurprisingly, given Delta's continued push to sell more of its forward cabins rather than give them away in the form of complimentary Medallion upgrades, the airline reported an 8% surge in premium product ticket revenue and double-digit percentage increases in loyalty and Maintenance, Repair and Overhaul revenue. Per Delta, 55% of this quarter's revenue was generated by "premium products and non-ticket sources." On Delta's earnings call, CEO Ed Bastian noted that this figure is "up from less than 40% in 2011."

A Boeing 777-200 sits in a Delta hangar at ATL. (Photo by Darren Murph / The Points Guy)

It appears that the broader economy is still shining, with double-digit growth in domestic corporate revenue (mirroring United) and an approximate one-point benefit from the newly extended American Express agreement. Meanwhile, Delta Cargo revenue declined 5% on lower volumes.

The airline also cited a $1.3 billion investment into the business, largely attributed to aircraft purchases (hello, A220 and A330-900neo!) and refurbishments, which are ongoing across its 767-400 and 777 fleets.

Delta-One-764-Seat-Rendering-3
Delta's all-new Delta One seat, featured on refurbished Boeing 767-400 aircraft. (Rendering courtesy of Delta Air Lines)

March quarters have historically been tough on on-time performance metrics given the volatility that comes with US winters. This time around, Delta managed to achieve its highest network system completion factor for the first quarter since 2012. That included 69 days of zero mainline cancellations, 28 days of zero system cancellations and mainline on-time performance (A0) of 72.0% for the March quarter.

Other metrics included an adjusted net income increase of 20.8% ($639 million for Q2 2019 compared to $529 million in Q1 2018) as well as a 2.4% improvement in total revenue per available seat mile (how much Delta makes from each passenger on each mile flown, known as TRASM). Fuel expenses rose 4.6% from the prior year. Evidently, the negative impact from the US government shutdown was masked by strong performance elsewhere, as it didn't warrant even a passing mention in the release to investors.

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Delta's Q2 2019 forecast is rosy as well. It's expecting a 6% to 8% uptick in adjusted revenue, a 1.5% to 3.5% boost in TRASM and a system capacity increase between 4% and 4.5%.

Delta is the first of the major carriers to announce Q1 2019 earnings. United is expected to announce its earnings on April 17, 2019, while American Airlines, Southwest and JetBlue will report before the end of the month. Delta Air Lines stock is up nearly 3% in pre-market trading.

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Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
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1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.