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You can now book Hyatt suites with points online and save big

July 17, 2020
5 min read
CHIMC_P245 Lakeshore Suite View
You can now book Hyatt suites with points online and save big
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Many airlines and hotels are using the downtime associated with the coronavirus pandemic to make adjustments to their loyalty programs and technology.

One of those programs is the World of Hyatt. While the hotel chain is delaying the implementation of peak and off-peak pricing and planned award category changes (except for five properties), it is speeding up some back-end upgrades.

The World of Hyatt program is now allowing members to use points to book or upgrade to suites online. As first reported by US Credit Card Guide, this new feature is available via Hyatt's website and mobile app and works for both standard and premium suites.

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Booking Hyatt suites with points online

Being able to book Hyatt suites with points online is a big improvement for members. While the ability to book suites with points isn't new, you previously needed to call World of Hyatt customer service or message the concierge on Twitter to do so.

You can book standard and premium suites according to the following award chart using free night awards or Points + Cash awards (with award values based on TPG's valuations):

hotel categoryStandard suite points per night

Standard suite Points + Cash

Premium suite points per night

Premium suite Points + Cash
1
8,000 ($136)
4,000 ($68) + cash
10,000 ($170)
5,000 ($85) + cash
2
13,000 ($221)
6,500 ($111) + cash
16,000 ($272)
8,000 ($136) + cash
3
20,000 ($340)
10,000 ($170) + cash
24,000 ($408)
12,000 ($204) + cash
4
24,000 ($408)
12,000 ($204) + cash
30,000 ($510)
15,000 ($255) + cash
5
32,000 ($544)
16,000 ($272) + cash
40,000 ($680)
20,000 ($340) + cash
6
40,000 ($680)
20,000 ($340) + cash
50,000 ($850)
25,000 ($425) + cash
7
48,000 ($816)
24,000 ($408) + cash
60,000 ($1,020)
30,000 ($510) + cash

If you find a cheap paid night and would rather redeem points for a confirmed room upgrade, you can do so at the following rates:

  • Regency Club or Grand Club upgrade: 3,000 points per night
  • Standard suite upgrade: 6,000 points per night
  • Premium suite upgrade: 9,000 points per night
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Related: Your guide to the World of Hyatt award chart

Depending on the property and availability, you may be able to redeem your points for a presidential suite and get outsized value out of your points. On a sample search, I found a presidential suite available at the Hyatt Regency Orlando for 24,000 points for a random night in February. The cash rate for members is a whopping $11,671 (including taxes and fees), yielding an astonishing value of 48.63 cents per point, nearly 29 times TPG’s most recent valuations.

Related: Suite deals for families with points and status

Bear in mind that booking these suites could be even more rewarding through October, as the World of Hyatt program is currently offering discounts of 15% or 25% for awards through Oct. 8, 2020. Note that registration is required, but if you have the World of Hyatt Credit Card in your wallet, you'll enjoy even better award rates for stays through the next couple of months.

And of course, remember that just because you can book these awards doesn't mean that they will always be available. If you're looking to snag a suite with your points and don't see availability online, you can always call World of Hyatt customer service at 1-800-544-9288 to inquire. However, our initial tests indicate that inventory over the phone matches the website and app.

Bottom line

It's great to see a new feature added to the booking process with the World of Hyatt program. It's especially valuable for booking stays at hotels that rarely have standard room award available or for travelers looking for more space on their next getaway. However, with a more streamlined process for booking suites online, it is possible that availability and complimentary upgrades for Globalist elite members will become harder to come by going forward.

Keep in mind that nearly all new Hyatt reservations – including both paid and award stays – with arrival dates through July 31, 2021 can be changed or canceled for no charge up to 24 hours before arrival. Hyatt is also extending elite status and expiration of rewards, such as upgrade certificates and free night awards (including those from the World of Hyatt Credit Card).

Related: The best hotel credit cards of 2020

Featured image by Scott Thompson
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
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  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.