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How to redeem Hyatt points for upgraded rooms and suites

July 23, 2022
15 min read
Hyatt Regency JFK Suite view from living room toward bedroom
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Editor’s note: This is a recurring post, regularly updated with new information.

The World of Hyatt loyalty program is a favorite of many. It's also made considerable changes over the past few years. This includes the launch of the World of Hyatt Credit Card and the World of Hyatt Business Credit Card, the addition of numerous luxury hotels and resorts and the implementation of peak and off-peak pricing.

Hyatt is clearly working on expanding its global footprint. With a portfolio of over 1,100 hotels across 26 different brands in dozens of countries, there are plenty of places to spend your hard-earned points on free hotel stays.

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Even better? The World of Hyatt program makes booking directly into premium rooms when redeeming points relatively simple. Here's how to redeem your World of Hyatt points for upgraded rooms and suites.

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The basics

Let’s start with an overview of how to do this. For starters, there are three different types of upgraded rooms that you can book with your Hyatt points: club access rooms, standard suites and premium suites.

The exact room options depend on the individual property. But you can easily identify the available options when booking online. You have three options when redeeming Hyatt points: book a paid stay and upgrade using points, redeem points for the entire room or book a "Pay My Way" or Points + Cash stay (applies only to standard rooms, not club access rooms or suites).

Previously, you had to call for some of these bookings. Thankfully, you can now book suites with points online and also book suite upgrades using points online.

Related: Your guide to the World of Hyatt award chart

Club access rooms

The club lounge at the Hyatt Regency Cape Town. (Photo by Katie Genter/The Points Guy)

The first upgraded room type for which you can redeem Hyatt points is for properties with a club lounge — generally Hyatt Regency and Grand Hyatt locations, plus some Park Hyatt locations. Booking directly into these rooms would give you access to the Regency Club or Grand Club, which typically includes continental breakfast, evening hors d’oeuvres and an honor bar.

Finding rooms is simple. Just look for one that denotes club access, like these at the Hyatt Regency Manila City of Dreams in Manila, The Philippines:

(Screenshot from hyatt.com)

Booking club access rooms

As noted above, there are two ways to book club access rooms using points (since "Pay My Way" and Points + Cash awards don’t apply to club-level rooms). The first is by booking a paid stay and then upgrading to a club room using points, which will set you back 3,000 points per night.

While this is a flat amount and isn’t dependent on the property’s award category, you must book an eligible rate. Here’s how the terms and conditions (in Appendix B, II.c.2) of the World of Hyatt program define these rate restrictions:

"In order to redeem a Club Upgrade Award at a Hyatt resort, a Member must pay the Standard Rate for a minimum of a deluxe room (such as partial ocean view, ocean view, slope view, etc.). In order to redeem a Club Upgrade Award at a Hyatt hotel (that is not a resort), a Member must pay a minimum of the Standard Rate for a minimum of a standard room."

As you can see, you can only upgrade rooms booked under the “Standard Rate” designation at a hotel. At a resort, you must book at least the property’s deluxe accommodations to be eligible.

Unfortunately, most discounted rates like Hyatt Leverage, AAA, Government/Military and conference rates aren't eligible. However, if the base rate for the eligible room type is low, this could be a good award option.

The second booking option is to redeem Hyatt points to cover your entire stay. Unlike the first option, the exact number of points here varies depending on the award category of the property you’re booking.

Generally, this will be 30% to 40% higher than a standard award. Here’s a breakdown of what a full award will set you back in a club room, including the premium over a regular award night.

Award categoryStandard nightly award rateClub room nightly award ratePremium
Category 15,000 points.7,000 points.40%.
Category 28,000 points.12,000 points.50%.
Category 312,000 points.17,000 points.41.67%.
Category 415,000 points.21,000 points.40%.
Category 520,000 points.27,000 points.35%.
Category 625,000 points.33,000 points.32%.
Category 730,000 points.39,000 points.30%.
Category 840,000 points.50,000 points.25%.

Note that these are rates for standard pricing; Hyatt has implemented peak and off-peak pricing, so rates may be higher or lower depending on your travel dates.

Fortunately, club rooms are often available online using points. Again, from the Hyatt Regency Manila City of Dreams (a Category 3 property) with pricing on a peak date:

(Screenshot from hyatt.com)

However, the Hyatt Regency Orlando (a Category 4 property) only shows standard rooms, suites and upgrading a paid stay into a club access room with points. Booking directly into this room type and paying points for the whole thing isn't an option. These are the options for a date using standard pricing:

(Screenshot from hyatt.com)

If you’ve found a property with a club room available for cash but not one (or both) of the award options above, your best bet is to call World of Hyatt customer service at 1-800-544-9288.

Suites

The process for booking directly into suites is simple, as Hyatt allows you to book both standard and premium suites online. Hyatt has made it even easier recently by offering all of this online.

Let’s take a look at an example. Hyatt Centric The Pike Long Beach in California is a Category 3 property. On these peak summer dates for 2023, standard rooms cost 15,000 points per night, which is standard pricing for this category. Standard suites cost 23,000 points per night — a 53.33% premium — and premium suites cost 30,000 points. That's double the price of the standard room.

(Screenshot from hyatt.com)

The standard room price is $266, so you would get 1.77 cents in value from this redemption. That's above TPG's valuation of Hyatt points at 1.7 cents apiece, so this is good value.

(Screenshot from hyatt.com)

Strangely, though, how this hotel classifies its suites doesn't match what you expect from the room names. The room called a "Studio Suite" is the standard suite. You could book this room for $316 or 23,000 points — a 1.37 cents per point redemption. Booking a premium suite for 30,000 points would put you into the "1 King Bed and 1 Queen Bed Deluxe" room, which costs $291 per night. That's a redemption value of 0.97 cents per point — a bad deal.

But what if you're trying to stay somewhere really nice — something aspirational like the Park Hyatt Paris-Vendôme?

The prices aren't cheap. But if I'm looking to pay cash, several different suite types are available.

(Screenshot from hyatt.com)

However, I don't see any suite or upgraded room options if I want to pay with points. Only standard rooms are available — at a whopping 45,000 points per night since this is a Category 8 property with peak pricing on the dates I checked.

(Screenshot from hyatt.com)

Why aren't there any other room types available for booking with points? This is where you’re looking for two key phrases — standard suite and premium suite — to identify the types of upgraded rooms available using points and to ultimately determine the number of points you’d need to redeem.

Just note that each hotel defines the exact rooms classified into these two categories. The terms and conditions (in Appendix B, II.b.3) also provide additional exclusions:

"No Suite Free Night Award is valid at Park Hyatt Maldives Hadahaa, Park Hyatt Sydney, Andaz Tokyo Toranomon Hills, Hyatt Regency Kyoto, Hyatt Regency Wichita, Hyatt Paris Madeleine, Hyatt Herald Square New York, Hyatt Key West Resort and Spa, Hyatt City of Dreams Manila, Hyatt Centric South Beach Miami, Spirit Ridge at NK’MIP Resort, Hyatt Rosemont, Hyatt Regency Suites Atlanta Northwest, Hyatt Regency Lisle near Naperville, Hyatt Regency John Wayne Airport Newport Beach, Thompson Seattle, Thompson Hollywood, Chicago Athletic Association, The Talbott, Hotel Revival Baltimore, Hotel Avatar, Waterfront Hotel, Park South, The Laurel Inn, Hotel Kabuki, Alila Manggis, Studios at Alila Sminyak, Alila Villas Uluwatu, Alila Taihu Suzhou, Ventana Campground, Sunscape Sabor Cozumel, Dreams Aventuras, Dreams Royal Beach, Now Emerald Cancun, Caption by Hyatt, or Hyatt Place hotels or resorts or any Destination by Hyatt Residences property, except as otherwise expressly set forth in the Destination by Hyatt Residence Award Terms."

Booking suites using points

There are three options for using points to lock in a suite. The first is to book a paid stay and upgrade using points. Like booking club rooms in this fashion, the points you’d need to redeem are fixed and don’t vary based on the hotel’s category. So, you can expect to pay 6,000 points per night for a standard suite and 9,000 points per night for a premium suite.

And the same restrictions apply. For non-resort properties, you must book the standard rate for a standard room, while resort properties require a deluxe room at the standard rate (with the exact room type determined by the individual hotel).

Now that Hyatt has moved this process online, you’ll need to look for the “Lp Suite Pts Upgr” rate to determine how much it will cost to upgrade into a standard suite using points. Look for the "Upgrade Premium Suite" rate if you want to upgrade to a premium suite using points. Here's the Hyatt Regency Orlando on a date with standard pricing:

(Screenshot from hyatt.com)

If the paid rates for a standard or deluxe room are too rich for your blood and you’d rather use points for the upgraded accommodations, you’re in luck. The World of Hyatt program uses a separate award chart for booking suites.

These rates do vary based on the category of the hotel, so here’s the award chart (including the premium over a standard room award):

Hotel categoryStandard awardStandard suite award (premium)Premium suite award (premium)
Category 15,000 points.8,000 points (60%).10,000 points (100%).
Category 28,000 points.13,000 points (62.5%).16,000 points (100%).
Category 312,000 points.20,000 points (66.67%).24,000 points (100%).
Category 415,000 points.24,000 points (60%).30,000 points (100%).
Category 520,000 points.32,000 points (60%).40,000 points (100%).
Category 625,000 points.40,000 points (60%).50,000 points (100%).
Category 730,000 points.48,000 points (60%).60,000 points (100%).
Category 840,000 points.61,000 points (52.5%).80,000 points (100%).

Again, remember that the actual points cost can go up or down depending on peak, standard and off-peak pricing.

From the chart, you'll notice that standard suites at eligible properties require roughly 60% more points than a standard room, while premium suites are — across the board — double the standard award rates. At the top end of the spectrum, 80,000 Hyatt points are worth $1,360 based on TPG’s valuations, so that’s a lot of points to redeem. Nevertheless, if you can book a spectacular suite for a special occasion in this fashion, it could be worth it. You can find the full chart for each room type according to peak, standard and off-peak pricing in our World of Hyatt award charts guide.

The third way to book standard and premium suites is using Hyatt’s Points + Cash awards. This is half of the above points, plus 50% of the standard paid rate for the selected room. Given that cash rates for these suites are often quite high, you’ll likely get a better deal by simply redeeming points for the room outright. However, this could be a good backup option if you're short on points.

When to redeem points for suites

Park Suite at the Park Hyatt Jakarta in Indonesia. (Photo courtesy of Hyatt)

So is this award option worth it? Generally speaking, you may not get the best value for your points when you redeem them for upgraded accommodations after paying cash for a standard room. However, this is a great route to go if you are short on points and looking for the suite experience.

Finally, remember that you may be eligible for complimentary upgrades to these rooms thanks to your World of Hyatt elite status or the program’s milestone bonuses. You can earn club and suite upgrade certificates for reaching certain night thresholds during a calendar year, allowing you to confirm directly into an upgraded room at the time of booking (each is valid on stays of up to seven nights).

Alternatively, you could roll the dice and hope for a space-available upgrade at check in, as top-tier Globalists are eligible for club level and standard suites and Explorists and Discoverists are eligible for preferred or enhanced rooms.

Related: 7 ways Hyatt Globalist elite status can make your next trip better

Earning Hyatt points

Of course, deciding how to redeem your Hyatt points requires you to earn them first. Fortunately, aside from staying in Hyatt hotels, there are many ways to boost your World of Hyatt account balance.

One of the easiest is signing up for the World of Hyatt Credit Card from Chase, which currently offers a sign-up bonus of up to 60,000 points. You'll earn 30,000 bonus points after you spend $3,000 on purchases in your first three months from account opening and up to 30,000 more bonus points by earning 2 points per dollar spent in the first six months from account opening on purchases that normally earn just 1 point per dollar (limited to $15,000 in spending for 30,000 bonus points). The card also awards 4 points per dollar spent at Hyatt hotels and 2 points per dollar spent on gym membership, dining, commuting and airline tickets purchased directly with the airline.

Small-business owners should consider the World of Hyatt Business Credit Card, also from Chase. New applicants can earn 60,000 bonus points after spending $5,000 on purchases in the first three months from account opening. Cardholders earn 4 points per dollar spent at Hyatt hotels and 2 points per dollar in their top three spending categories each quarter (through Dec. 31, 2023, then the top two categories).

Another terrific option is to transfer Chase Ultimate Rewards points directly to Hyatt at a 1:1 ratio, allowing you to convert points from cards like the Chase Sapphire Reserve and Chase Sapphire Preferred Card into Hyatt points.

Bottom line

World of Hyatt points are valuable and should always be used strategically, just like any other loyalty program currency. Fortunately, the program gives you various ways to use them for standard and upgraded accommodations. If you want to ensure you have a luxurious hotel room when needed, Hyatt points may be the best way to make that happen.

Additional reporting by Brett Holzhauer.

Featured image by A suite at the Hyatt Regency JFK. (Photo by Benji Stawski/The Points Guy)
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Why We Chose It

The Marriott Bonvoy Business Amex is a stacked card with a rewards rate that will help you earn bonus points on everyday and business-related purchases. You'll earn 15 elite night credits each calendar year, and receive automatic Gold elite status. Finally, the free night award certificate with a redemption level of 35,000 points or less can get you hundreds of dollars in potential value each year.

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