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Jaded by air travel: What it's really like to be a flight attendant

June 26, 2021
6 min read
Jaded by air travel: What it's really like to be a flight attendant
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"I prefer train travel and road trips."

Not the words you expect to be uttered by a flight attendant who gets paid to see the world. But cabin crews will tell you, it's not all upmarket hotels and Michelin-starred restaurants.

What was once known as a glamorous career (in some regards, it still is) now involves an added layer of stress with the increasing development of being tasked to crack down on unruly passenger behavior.

While there's still a bit of mystery surrounding the life of the cabin crew, today, we'll take a closer look at their reality through a flight attendant's lens and demystify all we assumed to be true.

We sat down with a JetBlue flight attendant on the condition of anonymity to talk about his interesting life as a flight attendant.

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TPG: How did you get into becoming a flight attendant?

FA: In 2006, I moved back to New York City from Miami after dissolving my property management company and started networking to get back into the workforce. Most of my contacts were now working in the airline industry and they encouraged me to join. I applied for a recruiter position at JetBlue and received an email within hours stating that the position was filled but they would like me to interview for the inflight position. After clarifying that I'm only five feet, four inches in height and it was not a problem, the rest was history.

Related: How to become a flight attendant

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TPG: How long have you been a flight attendant?

FA: February 2021 I accepted the fact that 15 years flew by (no pun intended).

TPG: What does a typical work week look like?

FA: My workweek usually starts on Monday morning with a commuting flight on any airline to my JFK base. Fortunately, my seniority allows me to hold early morning turns (flights that depart and return on the same day) on Tuesdays, Wednesdays and Thursdays. My workweek ends much like it started, with a commuting flight back home on Thursday evening or Friday morning.

TPG: What is your favorite part of the job?

FA: My favorite part of the job is when my day goes from "check-in" to "check-out" in an uneventful way. Except for making someone's day or vice versa.

Flight attendant kindly warms up a bottle for mother with an infant. (Photo by Caiaimage/Agnieszka Olek/Getty Images)

TPG: What is your least favorite part of the job?

FA: Delays and disruptions, period. Most people don't realize that we only get paid from the moment the aircraft door closes until the time it’s reopened. We're technically "on the clock" but don't earn pay when waiting at the gate and prepping the flight for departure, hence, why delays and avoidable disruptions are a pesky thing for many flight attendants.

Related: How are flight attendants paid?

TPG: What’s the one thing you wish more people understood about your job?

FA: While it may seem that a flight attendant's purpose is to deliver drinks and snacks to passengers and smile, I can assure you, during my four weeks of flight attendant training, the majority of the time was spent on practicing life-saving measures to make sure we're equipped to handle high-stress situations inflight.

Related: Watch TPG go through Delta flight attendant training

TPG: What’s something anyone can do to be a better traveler in 2021 and beyond?

FA: It would be nice if passengers read their confirmation email after booking their flight and familiarized themselves with things such as their seat number, flight boarding time, carry-on restrictions and boarding zones. It would help streamline the boarding process.

Related: Here’s how you can thank a great flight attendant on your next trip

TPG: What is something a traveler can do to get the VIP treatment from you?

FA: Presentation matters. Now I'm not saying you'll get into Mint or a premium cabin on another airline simply for how you're dressed. That's a myth. However, you can control how you're perceived and how you present yourself. Well-mannered passengers improve their odds at having the beverage cart stop a few extra times by their seat when thirsty.

Flight attendants are naturally drawn to well-mannered passengers.(Photo by Robert Alexander/Getty Images)

TPG: How does working in the hospitality industry change your idea of travel or going on vacation?

FA: I actually love train and car travel. I spend so much time at airports that, when possible, I prefer the former modes of transportation over plane travel. I want to get to my final destination and if I can, I'll forego flying any day of the week for a good old-fashioned road trip.

Related: Not just for flights: Save money on summer road trips with points and miles

TPG: If you could go anywhere in the world on vacation, where would it be and why?

FA: Being in the front line of travel has certainly influenced my decision on where to go for a vacation with my partner. I have become quite jaded from having face-to-face interaction with the current travelers heading to resort destinations. While I don't have a specific place in the world in mind, I love discovering quaint towns and hidden destinations that the masses haven't.

Related: Don’t be a jerk on a flight; there are no more second chances this summer

TPG: Tell us about the best vacation you’ve ever taken or the best place you’ve ever traveled.

FA: Back in 1999, my partner and I visited Milan and quickly realized we were not fans. So, we decided to rent a car and explore other regions of Italy. We closed our eyes using a paper map (not literally since we were driving) and mindlessly pointed at the map. Those were the spots we were going to visit, navigating the Italian roadways.

We visited amazing villages — both coastal and inland — but our favorite destination was Sestri Levante, a quaint beach town with small hotels, local restaurants and a friendly bar scene. The highlight of this vacation and place was the incredible people we met who showed us around and are still in our lives today. We went back in 2019 and reunited with our Sestri Levante friends at the same restaurant we met in 1999. The memorable experience was simply priceless!

Related: Italy is reopening: 11 things I learned as a tourist there this week

Featured image by Getty Images
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Cons

  • Steep $550 annual fee
  • May not make sense for people that don't travel frequently
  • You must spend the $300 travel credit before earning 3x points for travel and dining
  • No automatic hotel elite status
  • Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,200 toward travel when you redeem through Chase Ultimate Rewards®
  • $300 Annual Travel Credit as reimbursement for travel purchases charged to your card each account anniversary year.
  • Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Ultimate Rewards® immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases
  • Get 50% more value when you redeem your points for travel through Chase Ultimate Rewards®. For example, 80,000 points are worth $1,200 toward travel
  • 1:1 point transfer to leading airline and hotel loyalty programs
  • Access to 1,300+ airport lounges worldwide after an easy, one-time enrollment in Priority Pass™ Select and up to $100 application fee credit every four years for Global Entry, NEXUS, or TSA PreCheck®
  • Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more
Best premium travel card for value
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

10xEarn 10x total points on hotels and car rentals when you purchase travel through Chase Ultimate Rewards®.
5xEarn 5x total points on flights through Chase Ultimate Rewards®.
3xEarn 3x points on other travel and dining.
1xEarn 1 point per $1 spent on all other purchases
  • Intro Offer
    Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,200 toward travel when you redeem through Chase Ultimate Rewards®

    80,000 bonus points
  • Annual Fee

    $550
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    740-850
    Excellent

Why We Chose It

If you are looking to take your premium rewards to the highest level, this card is really a no brainer in our eyes. Chase's Ultimate Rewards make points easy to redeem, with a wide range of 10 airline and three hotel transfer partners and a friendly user interface. Despite the high annual fee, Chase is consistently adding new benefits to keep the card competitive in a fierce premium rewards field.

Pros

  • $300 annual travel credit as reimbursement for travel purchases charged to your card each account anniversary year
  • Access to Chase Ultimate Rewards hotel and airline travel partners
  • Unlimited 3x points on the broad category of travel and dining
  • 50% more value when you redeem your points for travel through Chase Ultimate Rewards®
  • Broad definitions for travel and dining bonus categories

Cons

  • Steep $550 annual fee
  • May not make sense for people that don't travel frequently
  • You must spend the $300 travel credit before earning 3x points for travel and dining
  • No automatic hotel elite status
  • Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,200 toward travel when you redeem through Chase Ultimate Rewards®
  • $300 Annual Travel Credit as reimbursement for travel purchases charged to your card each account anniversary year.
  • Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Ultimate Rewards® immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases
  • Get 50% more value when you redeem your points for travel through Chase Ultimate Rewards®. For example, 80,000 points are worth $1,200 toward travel
  • 1:1 point transfer to leading airline and hotel loyalty programs
  • Access to 1,300+ airport lounges worldwide after an easy, one-time enrollment in Priority Pass™ Select and up to $100 application fee credit every four years for Global Entry, NEXUS, or TSA PreCheck®
  • Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more