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American Airlines warns 20,000 could lose jobs, flight attendant staffing will be very different

July 26, 2020
4 min read
American Airlines 777-300ER
American Airlines warns 20,000 could lose jobs, flight attendant staffing will be very different
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Over the weekend of July 25, Jill Surdek, American Airlines SVP of Flight Service sent a memo to flight attendants offering details of what they should expect come Oct. 1 after the CARES Act expires.

(Photo courtesy of American Airlines)

Unsurprisingly, the details don't look great. Many flight attendants — even those with long-term seniority — will be placed on reserve duty, meaning that they'll be placed "on call" for any trip. Plus, with limited international flying expected through next year, there'll be less opportunity for those exciting trips. Instead, many will be four-day, grueling domestic hops with lots more flights per day and shorter layovers.

The memo also warns of displacements to other bases, meaning that crew might need to commute or move to another city. Lastly, the letter mentions that masks will be mandatory for the seeable future.

American Airlines originally sent a letter to 25,000 employees on July 15 notifying them they may not be needed come fall. The news was first reported by the Wall Street Journal. American said as many as 20,000 employees could lose their jobs. That would be as much as 29% of front-line workers. Previous layoffs including administrators and mangers led to 5,000 job cuts.

It comes exactly one week after United sent similar letters to 45% of its workforce.

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The Texas-based airline is required by federal law to send notice to employees of potential layoffs or furloughs in advance. Under U.S. labor laws airlines must give workers 60 days notice. 25,000 letters were reportedly sent out. That includes airport employees and operations employees.

The notices are called WARN letters also known as Worker Adjustment and Retraining Notification Act letters. Reuters reporter David Shepardson posted one of the letters on Twitter.

In the letter, AA says it was hoping to see a rebound in air travel by October when the CARES Act that helped bailout the airlines expires. Growing outbreaks of the coronavirus in the United States appear to have delayed that rebound at the very least. They say passenger revenue was down 80% in June 2020 compared to June of 2019.

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Airlines including American that received federal help under the CARES Act are barred from enacting layoffs and furloughs through September.

The airline tells employees that it will support the various unions representing employees at the company in their efforts to get the bailout extended.

There are active talks with the U.S. congress to do more CARES-style funding to avoid these layoffs.

TPG talked with Sara Nelson, the International President of the Association of Flight Attendants-CWA, AFL-CIO. She said, "We're starting to see … a little bit of a change in narrative from Senate Republicans and from the White House about a willingness to do a coronavirus relief package," she said. "So I think that we're going to see it."

Related: 5 key elements of the $50 billion airline aid package

Meantime, American Airlines is also asking employees to strongly consider early retirement or long leave offers the airline has made.

The letter says, "We know that American will be smaller going forward, and we must right-size all aspects of our airline to adjust to that new reality."

As recently as June, American Airlines CEO Doug Parker said he'd hoped to avoid furloughs.

Related: Airlines walk a fine line with staff cuts after taking coronavirus aid.

Some carriers have warned they expect to emerge from the crisis 20% to 30% smaller. Delta Air Lines reported a nearly $6 billion second-quarter loss and said it was retiring some jets early.

"In this environment, we need to resize our business and build resilience to create a new, stronger Delta," Delta chief financial officer Paul Jacobson told staff in a memo viewed by TPG. "That means streamlining our company, simplifying our fleet and reducing our fixed cost base in ways not feasible in the past."

More from Delta's Q2 earnings: Delta says air travel recovery has stalled, hopes more flyers return by end of summer

Back in June, Delta reported it would cut up to 2,500 pilots and close some flight attendant bases.

On July 7 United Airlines warned 36,000 employees they could be let go in October.

Additional reporting by Zach Griff, Ned Russell and Zach Wichter.

Featured image by Alberto Riva

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TPG Editor‘s Rating
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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Recommended Credit
    Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits.

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.