American tries to avoid the 'old airline playbook' on furloughs even as it shrinks
American Airlines — along with nearly every other carrier in the world these days — is getting smaller as a result of the coronavirus.
Schedules have been slashed and carriers around the world expect to be smaller in 2021 than they were at the beginning of this year.
American is among those, but CEO Doug Parker said the company is doing its best to avoid involuntary furloughs even as it shrinks its workforce.
"It's easy to default to the old airline playbook and just furlough people and bring them back as needed. We'd like to avoid that, " he said during American's annual shareholders meeting on Wednesday.
Sign up for the free daily TPG newsletter for more airline news.
Parker's comments come as American and other U.S. airlines have slashed schedules as demand disappeared during the coronavirus pandemic. A slight recovery appears to have taken hold as summer begins, but traffic is still down nearly 80% year-over-year. Some carriers have warned that they expect to emerge from the crisis 20% to 30% smaller than it began.
For American, Parker said he's hopeful the airline will be able to work with its unions and employees to come up with less painful ways to reduce the company's ranks.
Related: America's new busiest airport is Dallas/Fort Worth, at least for now.
"It's a stretch goal, it's not a certainty," he said about the effort to avoid involuntary furloughs. He offered few specifics, but said American is "committed to the goal."
Airlines — including American — that received federal assistance under the CARES Act are barred from enacting layoffs and furloughs through September as a condition of that aid. The requirement comes even as demand for travel dropped an unprecedented 96% in April, according to data from the federal Bureau of Transportation Statistics.

U.S. airlines have responded with a significant reduction in flying and have tried to scale back staffing by offering incentives to entice employees to leave voluntarily. At American, Parker said that about 39,000 workers had already accepted offers for early retirement or voluntary leave.
He said the airline is in talks with its unions and other employee working groups to expand those measures. Though few details were presented during Wednesday's call, Parker said the company hopes to adopt such measures to avoid involuntary furloughs later this year.
More: Airlines walk a fine line with staff cuts after taking coronavirus aid.
The unions that represent American's pilots and flight attendants acknowledged that the airline seems committed to avoiding furloughs, and said that discussions about how to do that are ongoing, even as the exact contours of the recovery remain uncertain.
However, the picture is not all bad for American, Parker said, noting that the company's planes are slowly starting to fill up again. The carrier is flying an average 127,000 passengers a day so far in June, up from just 32,000 in April.
And while American continues to offer a reduced schedule, the flights that are still flying are increasingly full. Parker said American is filling about 58% of its seats now, up from 47% in May and from a dreary 15% in April at the depth of the crisis.
Related: TSA screening numbers continue to rebound.
Still, Parker acknowledged it's unclear how even the recovery will be.
"It's really difficult still to know how much we'll be flying in the fall and into next summer," he said. That's why the possibility of furloughs still remains on the table for now.
This story, which was originally published on June 10, 2020, has been updated on June 11, 2020, to include comments from some of the unions at American Airlines.
Brian Kim contributed reporting.
TPG featured card
at Bilt's secure site
Terms & restrictions apply. See rates & fees.
| 1X | Choose to earn up to 1X points on rent and mortgage payments with no transaction fee |
| 2X | Earn 2X points + the option to earn 4% back in Bilt Cash on everyday purchases |
Pros
- Choice to earn up to 1 Bilt Point per dollar spent on rent and mortgage payments
- Elevated everyday earnings with both Bilt Points and the option to earn Bilt Cash
- $400 Bilt Travel Portal hotel credit per year (up to $200 biannually)
- $200 Bilt Cash annually
- Priority Pass membership
- No foreign transaction fees
Cons
- Moderate annual fee
- Designed primarily for members seeking a premium, all-in-one card
- Earn points on housing with no transaction fee
- Choose to earn 4% back in Bilt Cash on everyday spend. Use Bilt Cash to unlock point earnings on rent and mortgage payments with no transaction fee, up to 1X.
- 2X points on everyday spend
- $400 Bilt Travel Hotel credit. Applied twice a year, as $200 statement credits, for qualifying Bilt Travel Portal hotel bookings.
- $200 Bilt Cash (awarded annually). At the end of each calendar year, any Bilt Cash balance over $100 will expire.
- Welcome bonus (subject to approval): 50,000 Bilt Points + Gold Status after spending $4,000 on everyday purchases in the first 90 days + $300 of Bilt Cash.
- Priority Pass ($469/year value). See Guide to Benefits.
- Bilt Point redemptions include airlines, hotels, future rent and mortgage payments, Lyft rides, statement credits, student loan balances, a down payment on a home, and more.


