Skip to content

Alaska Airlines quietly cuts inflight entertainment tablets

Aug. 03, 2020
4 min read
Alaska Airlines Airbus A320-200 aircraft seen at Norman Y.
Alaska Airlines quietly cuts inflight entertainment tablets
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

As the coronavirus pandemic rages on, airlines are doing everything they can to reassure customers that it's safe to travel.

All major U.S. carriers are requiring passengers to wear masks, most have stepped up cleaning procedures and some are blocking the middle seat.

And when it comes to the inflight experience, almost every carrier has made adjustments to minimize crew and passenger interactions. Boarding processes have been modified, food and beverage service has been cut to a bare minimum and inflight entertainment options continue to evolve.

For more travel tips and news, sign up for our daily newsletter!

In the latest move, Alaska Airlines has permanently removed its inflight entertainment tablets.

Per an update to Alaska's inflight entertainment FAQ's, Alaska writes that "in order to minimize contact between guests and crew, we've permanently removed inflight entertainment tablet rentals onboard."

Related: First class on Alaska Airlines flight review

This is definitely a blow to Alaska flyers who are looking to stay entertained during some of the carrier's longest flights. We've reached out to the airline to learn more about the move and will update the story when we hear back.

Related: Complete guide to Alaska Airlines elite status

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

Though I definitely understand the concern around keeping devices clean and minimizing interactions, the fact that these tablets are being removed permanently appears like it's also designed as a cost-cutting initiative.

An updated cabin on one of Alaska's A320s. (Image courtesy of Alaska Airlines)

After all, as demand for travel has plummeted — and is expected to take years to recover — airlines have posted some significant quarterly losses in recent weeks.

Related: Alaska Airlines launches new buy-miles promotion: Should you even consider it now?

To account for that, carriers are understandably looking to trim costs. One major cost-cutting measure is expected this fall, with airlines planning involuntarily furloughs en masse, as they lose essential government aid.

But there are other smaller costs throughout an airline's operation. The entertainment tablets likely took up too much space in the galley (added fuel burn) and had high maintenance costs.

IFE tablet on Alaska Airlines (Photo by Clint Henderson/The Points Guy)

The availability of inflight entertainment tablets was already significantly scaled back in Nov. 2018. Previously, they were available on all flights over three and a half hours, but Alaska needed to make room for more food and beverage options.

Related: Flight review on Alaska Airlines in coach

So, the carrier kept them around for some of its longest flights — most coast-to-coast hops and Hawaii flights. The rental cost $8 to $10 per segment but were provided complimentary to those flying in first class or with top-tier Alaska 75k elite status.

The tablets came pre-loaded with movies, TV shows, music, a kid's zone and Xbox games.

Related: American Airlines adds free inflight Apple TV+ streaming

In addition to the tablets, Alaska offers streaming entertainment to your own device. This service will remain after the tablets are retired and will be the primary way to stay entertained onboard.

Through the inflight Wi-Fi portal, Alaska offers over 500 free movies and more than 550 episodes of 80 TV series. This streaming entertainment is free, but you'll need to bring your own device (and keep it charged).

And as many airlines continue to remove seatback entertainment, the "new normal" post-pandemic will likely be one in which you'll need to BYOD (bring your own device) to stay entertained onboard.

Featured image by SOPA Images/LightRocket via Gett

TPG featured card

Rewards rate
5X milesEarn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
2X milesEarn unlimited 2X miles on every purchase, every day
Intro offer
Open Intro bonus
Enjoy a $250 travel credit & earn 75K bonus miles
Annual fee
$95
Regular APR
19.49% - 28.49% (Variable)
Recommended credit
Open Credit score description
670-850Excellent, Good

Pros

  • Stellar welcome offer of 75,000 miles after spending $4,000 on purchases in the first three months from account opening. Plus, a $250 Capital One Travel credit to use in your first cardholder year upon account opening.
  • You'll earn 2 miles per dollar on every purchase, which means you won't have to worry about memorizing bonus categories
  • Rewards are versatile and can be redeemed for a statement credit or transferred to Capital One’s transfer partners

Cons

  • Highest bonus-earning categories only on travel booked via Capital One Travel
  • LIMITED-TIME OFFER: Enjoy $250 to use on Capital One Travel in your first cardholder year, plus earn 75,000 bonus miles once you spend $4,000 on purchases within the first 3 months from account opening - that’s equal to $1,000 in travel
  • Earn unlimited 2X miles on every purchase, every day
  • Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
  • Miles won't expire for the life of the account and there's no limit to how many you can earn
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®
  • Use your miles to get reimbursed for any travel purchase—or redeem by booking a trip through Capital One Travel
  • Enjoy a $50 experience credit and other premium benefits with every hotel and vacation rental booked from the Lifestyle Collection
  • Transfer your miles to your choice of 15+ travel loyalty programs
  • Top rated mobile app