Airlines prepare for more than 32,000 furloughs on 'terrible Thursday'
U.S. airlines are bracing themselves for what analysts have called "terrible Thursday," when more than 32,000 staff could find themselves without a job amid the worst crisis in the industry's history.
Barring sudden action by Congress on Wednesday, protections under the federal coronavirus aid package, or CARES Act, that passed in March will expire — allowing airlines to cull their workforces in line with greatly reduced demand for air travel.
"Time is running out to protect the jobs and livelihoods of tens of thousands of U.S. airline employees," said trade group Airlines for America (A4A) president and CEO Nicholas Calio in a statement on Sept. 28. "We remain hopeful that Congress will act swiftly."
A4A data shows that the number of flyers remains well below 2019 levels. During the week of Sept. 20, U.S. domestic air travel was down 66% year-over-year.
Want more airline-specific news? Then sign up for TPG's free new biweekly Aviation newsletter!
Congressional action appears unlikely with less than 24 hours until the furloughs and layoffs occur. Procedural rules in the House and Senate require matching bills to be introduced and voted upon in committees before going to their respective floors for debate and vote, and finally arriving at the president for ratification. For example, the CARES Act took three days to enact into law after legislators had agreed to its substance — something they have yet to do with an extension.
The majority of furloughs will occur at American Airlines, the nation's largest carrier prior to the coronavirus pandemic, with roughly 19,000 staff to be let go. United Airlines will follow with roughly 12,000 furloughs and the balance amounting to roughly 532 staff at Alaska Airlines, 495 at Allegiant Air, 466 at Hawaiian Airlines and 125 at Spirit Airlines.
Delta Air Lines has agreed to delay more than 1,900 pilot furloughs until Nov. 1 and has avoid all other reductions with voluntary actions. Southwest Airlines has put off any furloughs until 2021 following a high levels of employee participation in its voluntary programs.
Related: American, United say flights to small cities are at risk unless Congress extends payroll program
'Terrible Thursday' is here
"This is real people moving their stuff into their cars and trying to figure out how to survive," Association of Flight Attendants-CWA (AFA) president Sara Nelson tearfully told reporters on Capitol Hill on Sept. 22. "This is a mother and father who are both flight attendants on the furlough list with a special needs son who are in jeopardy of losing their medical insurance that takes care of them... These are real people."
The added job losses come as the U.S. economy is already reeling from the pandemic. Unemployment rolls are bursting with 8.4% of Americans out of work and food pantries across the country are seeing record numbers of people desperate to feed their families.
A major argument for extending the payroll support program is its role as a jobs program that keeps airline staff employed during the economic turmoil through at least March
Related: Should Congress dole out more money for airline employees?
Without an extension, flight attendants will bear the brunt of the furloughs. More than 8,000 crew members are set to be let go at American and another nearly 7,000 at United.
Pilots are largely sparred — for now — from involuntary actions. On Sept. 28, cockpit crew at United approved a concessionary deal that will see everyone fly less to avoid furloughs. Other airlines have reached similar deals while Delta continues to negotiate with its chapter of the Air Line Pilots Association (ALPA).
Initial estimates forecast as many as 100,000 airline employees could involuntarily lose their jobs on Oct. 1. However, after voluntary departures and other actions, TPG estimates only around 32,600 people will be let go on Thursday. The estimate does not include furloughs at regional affiliates, like Envoy or Republic Airways.
Related: United Airlines pilots accept cuts to avoid furloughs on Oct. 1
American begins cutting service next week
American is set to suspend service to 11 cities across the U.S., ranging from Dubuque, Iowa, to New Haven, Connecticut, in just a week's time on Oct. 7. The move is possible with the end of air service rules under the CARES Act that maintained flights to every city across the country that had airline service prior to COVID-19.
“[It’s] the last thing we want to do," said American CEO Doug Parker at the Capitol on Sept. 22. "We like to serve markets, we like to fly airplanes and keep our people employed but there’s not enough demand there.”
American has reduced the list of destinations it will suspend by four following local support for the flights. Cities that will keep service — for now — include Roswell, New Mexico (ROW), and Stillwater, Oklahoma (SWO). The airline must await U.S. Department of Transportation sign off for it to end essential air service flights to Joplin, Missouri (JLN), and Sioux City, Iowa (SUX).
Related: American Airlines makes good on threat to ax cities, cuts 15 in ‘first step’
Delta, JetBlue, Southwest and United will either make or are threatening to make their own cuts. Delta and JetBlue have indefinitely suspended service to Worcester, Massachusetts (ORH), and the latter has done the same at Newburgh Stewart (SWF) airport near New York City.
“If we continue to face quarterly losses like we would have had without the payroll support, then we’ll have to be creative to mitigate those losses — and that could include cutting service,” Southwest CEO Gary Kelly told CNBC on Sept. 23. His comments came even as the airline has unveiled three new markets since COVID-19 hit: Miami (MIA), Palm Springs (PSP) and Steamboat Springs, Colorado (HDN).
United CEO Scott Kirby, while warning of potential cuts, has not said what cities could go.
Related: JetBlue service to Baltimore, some California airports now suspended until April
Airlines face a lengthy recovery with furloughs
"When the economy recovers — and it will recover — we won't be able to simply flip a switch and bring highly trained pilots and flight attendants back online overnight." said ALPA president captain Joe DePete on Sept. 22.
Flight attendants, pilots and technicians at airlines all rightly require various certifications and trainings to do their jobs. However, these certifications lapse the moment they leave their jobs, which means bringing staff back in the event of a sudden return to air travel will be slow.
Airline executives argue that a slow return of staff will hamper their ability to resume flights. This could in turn slow the broader economic recovery when it comes.
“We are a critical cog for the economy,” United CEO Scott Kirby said on Sept. 22. “When the economy is ready to bounce back to normal, we need these aviation professionals to be here to support that robust rebound for the entire economy.”
Related: US airlines ‘fighting for survival’ with no hope of V-shaped recovery
Despite their arguments, many on Wall Street feel airlines need to reset to be in line with the current level of air travel. They acknowledge that this will be tough for staff who lose their jobs but argue it is necessary for the long-term health of the industry — especially in light of the multi-year recovery ahead.
In August, Evercore analyst Duane Pfennigwerth wrote that the expiration of government support would allow airlines to restructure costly labor agreements and end unprofitable flights. The industry has already seen some of this come to pass in the concessionary pilot accords at United and other airlines.
“The airlines are walking zombies now,” wrote The Cranky Flier author Brett Snyder in August. "They’re flying more flights than they need with far more employees as well."
Related: How will airlines rebuild their route maps after the coronavirus?
TPG featured card
Rewards
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Intro offer
Annual Fee
Recommended Credit
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.
Rewards Rate
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Intro Offer
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
$325Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.Excellent to Good
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

