Hotel fees hit a new level of absurdity with "utility surcharge" at one property in Las Vegas
A la carte pricing has been a growing trend in the travel industry, with more and more providers cutting back parts of their "typical" services to offer lower prices (see: Economy, Basic). But with hotels, this model has led to an even greater proliferation of resort fees — mandatory added costs to a stay that frequently offer little-to-no actual, real-world value for guests.
And today, we're learning about what may be the most absurd fee yet.
As first reported by Vegas Unfiltered on Twitter, one property in Las Vegas is now tacking on a surcharge of $3.95 per night as a "utility fee" — and if you're booking directly with the property, it's not even disclosed during the booking process.
The offending hotel here is the adults-only Artisan Hotel Boutique, situated just off the Las Vegas Strip. When you visit the property's website and search for a room, you'll see a number of dates with seemingly-low prices.

However, those $45-per-night rates nearly double once you factor in the various additional costs.
For starters, there's a $19.95 nightly resort fee — that's actually $22.62 when you include the 13.38% Las Vegas hotel tax. But amazingly enough, there's zero mention of what this actually gets you. It can't be the valet parking, since that's currently suspended, nor can it be for Wi-Fi, since the hotel's website specifically says that's "ALWAYS FREE" (per the below screen shot).

Then there's the utility fee — that's notably not even disclosed on the hotel's own website during the booking process. Here's the price breakdown for a one-night stay on June 21, 2021:

Note the "Taxes" section. As noted above, Las Vegas imposes a 13.38% hotel tax — but on a $45 room rate, that should only be $6.02. However, you're paying an extra $4.48 above and beyond that amount.
So where is this coming from?
Fortunately, third-party travel sites offer some insight — like these side-by-side screen shots from Expedia.com (left) and Hotels.com (right).

And when you add a 13.38% tax to the $3.95 utility fee, you get ... $4.48.
It's hard to decide which is worse: the lack of disclosure or the fact that the hotel is charging a fee for the use of utilities during the stay. Can I turn off the air conditioning to avoid this fee?
What's next? A "fresh air" fee for breathing oxygen in the building? A "concrete" fee for driving or walking on the pavement?
Related: First to go were airline cancellation fees, next should be hotel resort fees
Sure, paying an additional $4.50 per night isn't going to break the bank for most travelers, but this represents a worrying development for a trend that's entirely consumer-unfriendly. Any added fee — and there are some "creative" (read: awful) fees that some hotels have implemented — is effectively a way for hotels to obscure the true price of a stay. The initial search results show one rate, but the actual price you pay winds up being significantly higher.
In fact, we've seen a handful of lawsuits over these fees — going after providers like MGM Resorts, Hilton and Marriott.
This approach stands in contrast to airline tickets, where the results page must show the all-in price — including government-imposed taxes as well as those pesky fuel surcharges. There's no surprise at checkout; the initial price you see is the one you'll pay.
Las Vegas is notorious for these fees, but this "utility fee" represents an absurd new low for the industry. Here's hoping that this will be walked back, but given the trends of the last few years, I'm not holding my breath.
TPG featured card
at Capital One's secure site
Terms & restrictions apply. See rates & fees.
| 5X miles | Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel |
| 2X miles | Earn unlimited 2X miles on every purchase, every day |
Pros
- Stellar welcome offer of 75,000 miles after spending $4,000 on purchases in the first three months from account opening. Plus, a $250 Capital One Travel credit to use in your first cardholder year upon account opening.
- You'll earn 2 miles per dollar on every purchase, which means you won't have to worry about memorizing bonus categories
- Rewards are versatile and can be redeemed for a statement credit or transferred to Capital One’s transfer partners
Cons
- Highest bonus-earning categories only on travel booked via Capital One Travel
- LIMITED-TIME OFFER: Enjoy $250 to use on Capital One Travel in your first cardholder year, plus earn 75,000 bonus miles once you spend $4,000 on purchases within the first 3 months from account opening - that’s equal to $1,000 in travel
- Earn unlimited 2X miles on every purchase, every day
- Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
- Miles won't expire for the life of the account and there's no limit to how many you can earn
- Receive up to a $120 credit for Global Entry or TSA PreCheck®
- Use your miles to get reimbursed for any travel purchase—or redeem by booking a trip through Capital One Travel
- Enjoy a $50 experience credit and other premium benefits with every hotel and vacation rental booked from the Lifestyle Collection
- Transfer your miles to your choice of 15+ travel loyalty programs
- Top rated mobile app


