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American Airlines will require masks for flight attendants, and unveils other new anti-coronavirus measures

April 28, 2020
3 min read
American Airlines planes parked in PIttsburgh after coronavirus
American Airlines will require masks for flight attendants, and unveils other new anti-coronavirus measures
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American Airlines is announcing major new initiatives to combat COVID-19 going forward. In a press release late Monday, AA said it was determined to keep passengers and crew safe as coronavirus spreads.

Dallas/Fort Worth International Airport. (Photo by Tom Pennington/Getty Images)

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AA will be requiring all flight attendants to wear face masks starting May 1, and hand them out to passengers as well. The airline is also handing out sanitizing wipes to passengers where available, and will be deep cleaning between flights. American said new procedures will begin as soon as this week and will rollout to all mainline flights in the next few weeks.

Related: American Airlines extends elite status in the wake of the coronavirus

The airline said the same deep cleaning policies already in place for long-haul flights will be used on all flights. This includes the use of strong disinfectants approved by the Environmental Protection Agency (EPA). Tray tables, handles, seatbelt buckles, armrests, seatback screens, overhead bins, window shades, and other surfaces will get disinfected. Crew areas will also be cleaned more thoroughly under the new policies.

Back in March, AA expanded fogging with an EPA-registered hospital-grade disinfectant in all public areas on aircraft.

The airline has also previously relaxed its seating policies. It now allows customers to move within their ticketed cabin as long as it doesn't create any weight or balance issues. The airline has blocked at least half of its middle seats and seats around the flight attendant jump seats. Inflight service has also been cut.

American said it is also expanding deeper cleanings and disinfection to all regional flights.

Kurt Stache, Senior Vice President of Customer Experience said in a press release, “We are looking out for our customers’ well-being to give them peace of mind while they travel with us. We’re moving quickly on these enhancements and we’ll continue to improve the travel experience for our customers and team members as we navigate these times together.”

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Delta Air Lines also said it was requiring flight attendants to wear masks and begin handing them out to passengers. JetBlue announced a similar policy and will also soon require passengers to wear masks.

Related: American accelerates Boeing 757, 767 retirements due to coronavirus

Traffic has collapsed for airlines as coronavirus has spread around the world. Passenger traffic is down by more than 90% for many airlines and airports. AA had previously announced it was cutting most of its long-haul flying and its domestic route has also been dramatically scaled back.

American Airlines planes parked in Tulsa after coronavirus. Image from American Airlines.

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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

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  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.