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TPG's director of travel content Eric Rosen has used points and miles to visit some of the world's most remote corners, including swimming with whale sharks off Western Australia's Ningaloo Coast, exploring the wilds of Botswana's Okavango Delta and tasting the high-altitude wines of Argentina's Mendoza region.
January 26, 2020 • 12 min read
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Quick summary
Singapore Airlines' new Suites offer a highly exclusive first-class experience with only six suites per A380, featuring private cabins, separate beds and seats, and luxury amenities.
These new Suites are currently available on a limited number of aircraft and select routes, including flights between Singapore and cities such as Sydney, London, Zurich, Beijing, Shanghai, Tokyo and Mumbai.
Award availability for these Suites is extremely limited, especially on long-haul routes, but is somewhat better on shorter flights within Asia and to India.
Booking requires miles from the airline's own loyalty program, and travelers can use a waitlist feature to increase their chances of securing a seat.
What to consider
Saver-level awards are scarce on most routes, with better availability on shorter flights; flexibility and persistence are essential.
You must have enough miles in your account to join the waitlist, and if space opens up, you typically have three days to book.
Transfers from various major points programs are possible, but transfer times and ratios vary, potentially affecting your ability to secure an award.
What you'll miss from the article
A detailed breakdown of which specific routes and aircraft feature the new Suites, plus step-by-step guidance on maximizing award-booking strategies.
Generated by AI with support from our editorial team.
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Over the last couple of years we've seen luxury airlines continue to push the boundaries with innovative new seats, suites, lounges and even airport designs. Singapore Airlines is a leader in all of these categories, and while it's Suites class has long been a bucket-list item for many award travelers, it decided to up the ante at the end of 2017 by introducing a stunning new redesign of the Suites cabin.
Singapore Airlines' old Suites aboard the A380, which debuted in 2007, were already spectacular. However, the new Suites took in-flight luxury to a whole other level. In fact, TPG rated them as the world's best new first class after flying them for the first time.
Here's where you can fly the new Singapore Suites, all the glorious amenities you can expect on board, and how you can use miles to book them as awards.
Singapore Airlines eventually plans to retrofit its older A380s with the new Suites (along with new business class and premium economy seats) by the end of 2020. For now, though, flyers will only find the new Suites aboard the five newest A380s in Singapore's fleet, as well as two older birds that have completed the retrofit process. For any serious #avgeeks out there, the seven planes featuring the new suites have the following tail numbers:
9V-SKU
9V-SKV
9V-SKW
9V-SKY
9V-SKZ
9V-SKT
9V-SKS
You'll currently find Singapore's new suites flying to seven different cities, though that number will grow over time as the rest of the A380 fleet goes through the retrofit process. Note that Singapore flies to most of these destinations more than once per day, and not all flights, even those operated by A380 aircraft, feature the new suites. To make sure you get the new product you'll want to stick to the flights listed below and check the seat map before booking.
You'll notice that a lot of these routes are on the shorter side, running with half of them running in the five to six hour range. While most would prefer to have more time to fully experience everything Singapore has to offer, it's worth noting that these shorter routes also have much better award availability. TPG Senior Points and Miles Contributor Ethan Steinberg flew Singapore's new suites on the five-hour hop to Shanghai this past summer, and says if this is the only chance you're going to get to fly Suites, you should 100% do it and not think twice. This was hands down one of the best flights he'd ever taken and he doesn't regret spending an obscene amount of miles on such a short trip.
So what exactly makes these Suites (and the overall first-class experience) so spectacular? Let's start with size.
(Photo by Zach Honig/The Points Guy.)
Whereas Singapore Airlines' older A380s have 12 Suites in a 1–2–1 configuration at the front of the lower deck, the A380s with the new Suites have just six of them at the front of the top deck.
(Photo by Zach Honig/The Points Guy.)
There are three Suites running down the sides of the cabin in a 1–1 pattern, and each has its own closing door for privacy.
(Photo by Zach Honig/The Points Guy.)
Adjoining Suites 1A and 2A can be combined into doubles, as can 1F and 2F. But alone, each Suite is 50 square feet – enormous by airline standards.
(Photo by Zach Honig/The Points Guy.)
Suites contain not only Poltrona Frau leather armchairs that are adjustable into multiple positions and swivel up to 270 degrees, but also completely separate, stowable beds. The beds are 76 inches long and 27 inches wide.
(Photo by Zach Honig/The Points Guy.)
Flight attendants dress them with mattress pads and Lalique linens when it comes time for a snooze … in your new, complimentary Lalique pajamas, of course (only available on long-haul routes).
(Photo by Zach Honig/The Points Guy.)
A console next to the chair holds the oversize table for working and dining on demand from a list of specialties created by the airline's International Culinary Panel of chefs.
(Photo by Zach Honig/The Points Guy.)
The other console holds a lit vanity mirror, Bose noise-canceling headphones, a Lalique amenity kit (also only available on long-haul flights) and AC, USB and HDMI ports.
(Photo by Zach Honig/The Points Guy.)
Each Suite has its own 32-inch HD in-flight entertainment monitor, which flyers can control with touchscreen tablets that can also adjust the Suite's lighting, manipulate the electronic blinds and call for service from the flight attendants.
(Photo by Zach Honig/The Points Guy.)
The first class cabin has two commodious, dedicated lavatories. The larger one contains a sit-down vanity counter with products for freshening up and a separate WC.
(Photo by Zach Honig/The Points Guy.)
There are no showers, but you can’t have everything.
To book Singapore Suites, you'll need to have miles in Singapore Airlines' own KrisFlyer frequent flyer program. If you aren't already a member of KrisFlyer, create your free account here.
Part of what makes KrisFlyer so special is that it partners with all five major transferable points programs. If you have a card like The Platinum Card® from American Express or the American Express® Gold Card, you can transfer American Express Membership Rewards into your KrisFlyer account. With Chase Ultimate Rewards, you'll need a card like the Chase Sapphire Reserve or Chase Sapphire Preferred Card to transfer your points to KrisFlyer. Meanwhile, if you have a card like the Citi Prestige® Card or Citi Premier® Card, you can transfer your Citi ThankYou Rewards into a KrisFlyer account.
The information for the Citi Prestige Card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.
You can also transfer points from Capital One and Marriott Bonvoy to KrisFlyer, though the transfer ratios aren't stellar (2:1 and 3:1 respectively, though Marriott offers a 5,000-mile bonus for every 60,000 points transferred). Given how many miles you'll need to fly Suites, these sub-par ratios will add up very quickly.
While Singapore has devalued its award chart a few times in recent years, we can use the carrier's online milage calculator to see how many miles you'll need for a one-way award ticket at both the Saver level (which you want) and the higher Advantage level.
Route
Saver
Advantage
Singapore-Tokyo
70,000
120,000
Singapore-Shanghai
53,000
98,000
Singapore-Beijing
53,000
98,000
Singapore-Sydney
85,000
155,000
Singapore-Zurich
125,000
220,000
Singapore-London
115,000
210,000
Singapore-Mumbai
53,000
98,000
Because you'll need Singapore KrisFlyer miles to book an award in the new Suites, the only place you're going to want to search for awards is on Singapore Airlines' own website. Unfortunately, Singapore Airlines is not releasing much, if any, Saver availability on flights with the new Suites.
However, remember that Singapore KrisFlyer allows you to waitlist awards; in this case, you'd hold out hope that space opens up before your departure date. This is probably the single most useful attribute of the program. Although you must have enough miles in your account to cover the cost of the award if you want to waitlist, you don't have to book anything automatically if space opens up. If and when it does, you usually have three days to decide whether to book or not, and you can waitlist as many awards as you like without any fees.
Award availability
The bad news is, there is very little to no outright Saver-level award space on most of these routes. There is a silver lining, though: you can waitlist both Saver and Advantage awards on many of them, covering quite a few days. If you can stockpile the miles to waitlist a lot of awards and have some flexibility, your chances of actually snagging an award should improve dramatically.
You really shouldn't get your hopes up about finding Saver-level Suites awards on any of Singapore's long-haul routes, but award space on the shorter flights to Asia and India is much easier to come by. For example, most days have at least one Saver-level award seat available from Shanghai to Singapore.
You will need to click into each day though to make sure the availability comes from a flight with the new Suites, and not the older suites or a first-class equipped 777-300ER.
These seats may not be plentiful, but at least they're out there!
Bottom line
Though Saver awards in Singapore Airlines' beautiful new Suites are rare, they do exist. The ability to waitlist awards on the airline is also a good opportunity to keep your options open across several days and hopefully book an award as soon as it becomes available.
This flexibility is a good thing, since these Suites are like very little else in the air today. With 50 square feet of space, separate seats and beds, top-notch food and amenities, not to mention Singapore's acclaimed service, this has to be one of the best ways to fly commercially — ever. With some strategizing and flexibility, it should be possible to book the Suites using your points and miles, and hopefully this goal will become even more realistic once more of the airline's planes are outfitted with them.
Ethan Steinberg contributed to this post.
Comments
By commenting, you agree to our Community Guidelines to help create a positive space for conversation. The responses below are not provided or commissioned by the bank advertiser, our partners, or The Points Guy (“TPG”). They have not been reviewed, approved, or otherwise endorsed by any of these parties. All responses are submitted by individual contributors, and neither the bank advertiser, our partners, nor TPG are responsible for ensuring that all posts and/or questions are answered.