Skip to content

American Airlines Flight Attendants Sue Uniform Maker, Allege Health Concerns

Aug. 08, 2017
3 min read
american-airlines-new-outfits
American Airlines Flight Attendants Sue Uniform Maker, Allege Health Concerns
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

A pair of American Airlines flight attendants filed a class-action lawsuit against uniform manufacturer Twin Hill last week, alleging that its new uniforms have caused health problems for thousands of employees. The plaintiffs — attendants Thor Zurbriggen and Dena Catan — claim in the August 3 suit that as many as 7,000 AA flight attendants may have suffered skin rashes, vertigo and even impaired liver functions as a direct result of the new uniforms.

It's the latest turn in a crisis nearly one year in the making. American Airlines first outfitted 70,000 employees in Twin Hill uniforms in September 2016; within months, as many as 1,600 flight attendants were reporting health problems. By December, the Association of Professional Flight Attendants, an industry union, was petitioning AA to do a full recall, to which AA responded that it found no issues in three separate tests of the uniforms. At that time, the airline told The Points Guy that it was allowing authorized flight attendants to wear the retired uniform as it continued to study reported health issues.

American Airlines has reportedly tested the new uniforms and hasn't found any issues. Image courtesy of American Airlines.

American Airlines told TPG in a statement today that it was continuing to look into the matter.

"Safety has been and remains our number one priority and we would never ask our team members to wear an unsafe uniform. We have provided several alternatives for anyone who is concerned with wearing the current uniform — and we are working with individuals who have concerns on a case-by-case basis," a member of AA's corporate communication team wrote.

The situation seems to have only grown worse since December, and the number of complaints filed with the APFA has more than doubled to over 3,700, according to the suit. Some attendants have elected to take a more aggressive approach by going straight at what they say is the source of the health crisis. But a representative for Twin Hill told TPG in a statement that their allegations were baseless.

"Nothing in the complaint filed by two American Airlines flight attendants changes the fact that there is absolutely no evidence linking any of the symptoms alleged to our uniforms," the Twin Hill statement read.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

This isn't the first time that Twin Hill, a unit of Tailored Brands, has landed in hot water over a controversy involving flight attendant uniforms. It was sued in 2013 by a group of Alaska Airlines employees who alleged that their uniforms were causing extensive health problems. Twin Hill won that case in 2016 after the court ruled that there was no evidence linking the uniforms to health issues, according to PR Newswire.

H/T: Chicago Business Journal

TPG featured card

Rewards rate
5X milesEarn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
2X milesEarn unlimited 2X miles on every purchase, every day
Intro offer
Open Intro bonus
Enjoy a $250 travel credit & earn 75K bonus miles
Annual fee
$95
Regular APR
19.49% - 28.49% (Variable)
Recommended credit
Open Credit score description
670-850Excellent, Good

Pros

  • Stellar welcome offer of 75,000 miles after spending $4,000 on purchases in the first three months from account opening. Plus, a $250 Capital One Travel credit to use in your first cardholder year upon account opening.
  • You'll earn 2 miles per dollar on every purchase, which means you won't have to worry about memorizing bonus categories
  • Rewards are versatile and can be redeemed for a statement credit or transferred to Capital One’s transfer partners

Cons

  • Highest bonus-earning categories only on travel booked via Capital One Travel
  • LIMITED-TIME OFFER: Enjoy $250 to use on Capital One Travel in your first cardholder year, plus earn 75,000 bonus miles once you spend $4,000 on purchases within the first 3 months from account opening - that’s equal to $1,000 in travel
  • Earn unlimited 2X miles on every purchase, every day
  • Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
  • Miles won't expire for the life of the account and there's no limit to how many you can earn
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®
  • Use your miles to get reimbursed for any travel purchase—or redeem by booking a trip through Capital One Travel
  • Enjoy a $50 experience credit and other premium benefits with every hotel and vacation rental booked from the Lifestyle Collection
  • Transfer your miles to your choice of 15+ travel loyalty programs
  • Top rated mobile app